Quinnstheprinters Reviews 262

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I think Quinns are amazing. Elton in particular has been a great ambassador for the Quinns brand - I have been using them for years... however, my recent experiences working with Elton have only m... See more

Rated 1 out of 5 stars

All these 5 star reviews are clearly fake. These sales men are complete con men! They take the order and DO NOT deliver the goods. They will promise you the earth that the goods are coming "next we... See more

Rated 5 out of 5 stars

Quinns under the 'leadership' of Anthony Stratton have turn Quinns around. Previously there were issues of delivery times and customer relations. Anthony with his friendly, professional attitude giv... See more

Rated 5 out of 5 stars

Recently I received a phone call from a gentleman named Elton who was representing Quinnstheprinters. He expressed interest in assisting me with any further printing projects I may require as I... See more

Company details

  1. Commercial Printer

Written by the company

Pride ourselves in being the best trade printers in the UK & Ireland. Focusing on Outstanding Turnaround Times, Excellent Full Colour Printing, High Quality Print Finishing and Industry Competitive Pricing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Business card order

Business card order for our consultancy was dealt with very quickly and it was agreed at a reasonable price.

January 9, 2019
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning Joe,

Many thanks for taking the time and leaving your review. We look forward to working with you again in the near future.

Kind regards
Richard

Rated 5 out of 5 stars

Never had a bad experience great price…

Never had a bad experience great price and service

January 9, 2019
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning,

Thanks very much for leaving your review.

We look forward to working with you in the near future.

Kind regards
Richard

Rated 5 out of 5 stars

Great service

Great service, quick and reliable.

January 9, 2019
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good afternoon Ciara,

Many thanks for leaving your review, we look forward to hearing from you again soon.

Kind regards
Richard

Rated 1 out of 5 stars

Joke of a printer

Joke. I used to use Quinns quite a lot in the past. They are cheap, and they're products are good for the most part but recently I have to see into the future to get a job on time.

If someone needs a job within a months timescale you may as well forget it. They must draw each order by hand to take so long. I had 4 orders 3 weeks. One was delivered late - the others I had to cancel as they weren't even started.

And what's more, they seemed relieved to cancel.

They clearly have staff issues. Management issues. Printer issues.

Not sure what's happening but I'd steer clear, spend an extra quid someone else and get the job on time.

December 13, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning Gary,

I am sorry to hear about your recent experience with us.

If you can please, leave a job number so I can look up your details and ask one of the team to get in touch.

Kind regards
Richard

Rated 1 out of 5 stars

Unreliable Service to help you lose your business and customers

If you ever want to lose your customers and want to ruin your printing business then Trust QuinnsthePrintes, they will never let you down in losing your customers by providing their third class service.

Very poor and untrustable service. You can not rely on them and give your own TAT to your customers.
Their customer service is very poor and very bad and mostly Rude...

You place an order for 2 days and after a week the job is still not printed. No compensation... Really hate their company. Stopped working with them.

December 10, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning Anwar,

I am very sorry you have had this experience with us recently. If you wouldn't mind sending through a job number, so I can get your details up on the system and ask one of the team to get in touch to discuss further. We would like to get this sorted with yourself!

Kind regards
Richard

Rated 1 out of 5 stars

BENEFIT OF DOUBT

Placed another after issues were resolved on previous order where we had problems.

Was told they would keep an eye on this order, supposed to be getting despatched tomorrow - but still not printed.

Really disappointed AGAIN

10/12 3.10PM JUST SPOKEN TO CUSTOMER SERVICES - APPARENTLY YOU HAD A PRESS BREAKDOWN - this weekend - it was scheduled to print on 5th - so well before the weekend, and despatch 11/12

December 10, 2018
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I have used Quinns for several years, but due to late deliveries and poor customer service I had not placed an order for a year or so. However I did place an order with them on the 26th November for delivery on 5th December. What could possibly go wrong. At the moment my job is still showing scheduled to print. I contacted them by email on the 5th to ask when my job was being delivered and was told they would contact me with an update. This did not happen and I have since sent another three emails asking for information. No replies have been received. Their customer service lacks professionalism and courtesy and I will probably lose a client through them.

December 8, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning,

I am very sorry you have had this experience with us recently. I will ask the team to look into this now, as emails should be getting answered and relative information given. Lacking professionalism and courtesy should definitely not be the case, I will speak to our Client Service Director about this now.

I will ask the team to get in contact asap, if you can send me through a job number please so I can get your details.

Kind regards
Richard

Rated 5 out of 5 stars

We print a lot of publications and…

We highly recommend Quinn’s. We print a lot of publications and always use Quinn’s the printers. Efficient professional service at the best prices. 5* service and we at Bespoke Hotel Magazine Limited recommend them to all our contacts.
A special thank you to our account manager Scott Croft, Scott always goes above and beyond to ensure we get our publications on time.

November 28, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good afternoon John,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team, and especially Scott.

We look forward to continuing our work with yourself in the near future.


Kind regards
Richard

Rated 5 out of 5 stars

Quinn's Quality Service

Overall great service, high quality print finishes, delivered on time at very good prices. The team at Quinn's offer fantastic customer support which is very important to our business. Thanks to Sean, Richard and Scott for your continued support and great help. I have been working with Quinn's for a number of years now and have to say it has been a great experience and one that will continue into the future. Well done Quinn's

November 28, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning Kevin,

Many thanks for leaving your review! I will pass your comments onto the rest of the team! We look forward to continuing our work with yourself in the near future.

Again many thanks!

Kind regards
Richard

Rated 5 out of 5 stars

Best quality print available on quick…

Best quality print available on quick turnarounds, had some issues in the past but seem to have made every effort to resolve and have provided a great service for a long time.

November 27, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good afternoon Rod,

Many thanks for taking the time and leaving your review. I am very glad that we have been able to resolve any issues you had in the past!
I will pass your comments onto the team, and we look forward to continuing our work with you in the near future.

Kind regards
Richard

Rated 5 out of 5 stars

Good service

I've printed flyers with discount, quality is really good. Cheap and fast, I recommend!

November 27, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good afternoon Peter,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team and we look forward to working with you in the near future.

Kind regards
Richard

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great design work and quality of finish. Highly recommended.

November 27, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good afternoon Maria,

Many thanks for leaving your review! I will pass your comments onto the team and we look forward to working with you in the near future.

Kind regards
Richard

Rated 5 out of 5 stars

10/10

Use the team at Quinn’s all year round for multiple different items. No one better around as far as I am concerned!

November 27, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good afternoon Paul,

Many thanks for taking the time and leaving us such a good review. I will pass your comments onto the team and we look forward to continuing working with you in the near future.

Kind regards
Richard

Rated 1 out of 5 stars

Wish i had read these comments before…

Wish i had read these comments before ordering, issues from placing order and supposed to be despatched today, but still not printed. Should have used our usual suppliers.

November 20, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good morning,

I am sorry to hear you have had this experience with us.

Would you be able to provide me with a job number so I can look into this for you please and get back to you asap.

Kind regards
Richard

Rated 5 out of 5 stars

BRILLIANT ORGANISATION

I am honored to be writing this review for this great company.
The team have always been helpful and always been there to help us no matter how big or small the issue. We have placed hundreds of orders with this company and honestly have never let us down.
Sean is an asset to this company, ask for him if you ever need something done. Honestly cannot thank you enough.You have won me so many clients. The quality of print is impeccable.
Have used similar online print companies but none match the quality, service and speed of Quinns. THANK YOU

November 5, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Morning Sam,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team, and we look forward to continuing our work with you in the near future.

Have a good day.

Kind regards
Richard

Rated 5 out of 5 stars

I have been using Quinns for over five…

I have been using Quinns for over five years - the quality of their print has always been excellent and Sean the sales manager has always been extremely helpful and accommodating with any instructions that I have given him. Well done Quinns - keep up the good work.

November 5, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Mike,

Many thanks for taking the time and leaving your review. I will pass your comments onto our team, especially Sean, and we look forward to hearing from you again soon.

Thanks again.

Kind regards
Richard

Rated 5 out of 5 stars

Easy to order

Easy to order, no fuss, print delivered as planned. Good job. Customer very pleased with leaflets.

October 30, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Good evening,

Many thanks for taking the time and leaving your review. I will pass your comments onto the team, and we look forward to continuing our work with yourself in the near future.

Kind regards
Richard

Rated 3 out of 5 stars

Good communication & fast delivery but problem.

Good communication & fast delivery. Problem was packaging damaged & also 1 pile of my leaflets. Have e-mailed Quinnns with pictures but had no response. The good leaflets were fine.

October 30, 2018
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Adrian,

Thanks for taking the time and leaving your review. I will ask the team to get back to your email regarding this matter. Can I ask what email address you sent it to please?

Kind regards
Richard

Rated 5 out of 5 stars

Quinn's review

Great job once again. Always happy in the knowledge that Quinn's will deliver on time. Customer service is brilliant with professional staff that are eager to help. Have no problems in recommending Quinn's to colleagues and friends.

October 17, 2018
Unprompted review
Rated 1 out of 5 stars

Quinn’s say now’t and it will go away?

Like a good few of you on here I have used QTP for many years the quality and delivery times has been good, BUT of late there communication is virtually NON EXISTENT I have placed at least 15 jobs with them lately and all have been late? Its going on tonight, were having trouble getting the paper it’s on a group sheet the wheel fell of the van!!! But to name a few....excuses.

I see Richard MD has said on a few occasion I will take it to the directors good luck with that one I have emailed 2 of them and neither of them has had the decency to reply! Go to the top? Not a lot of point when they don’t reply to you emails.

I don’t like to rant about other companies but when they don’t communicate back what option do you have I just wish I had read Trustpilot before I place the orders.

One quick point it all seems to have gone T**s up since the opened the Liverpool factory someone need to get a grip and sort the production out over there.....

September 25, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look