Qunomedical Reviews 1,364

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Hi: Yonela did a wonderful job, right fm day one! Fm my first contact, thru the initial deposit, explained all the twists n turns, etc. She’s professional, caring n warm. Not an automated robot, but a... See more

Company replied

Rated 5 out of 5 stars

I have a friend who has had major dental work done in Turkey with great results which made this process fairly straight forward. I worked with Felix who is great!! He offered a lot of information and... See more

Rated 5 out of 5 stars

My experience with Qunomedical was great! At first I was scared, because I would go alone to turkey for my operation. But everything went perfectly fine! Everyone is looking for you & checking on you.... See more

Company replied

Rated 5 out of 5 stars

Having tried to look into this before, I was very much put off by the near constant messaging and repeated explanations on the procedure. If you’re there then you’re surely aware. Unlike this example... See more

Company replied

Company details

  1. Physician Referral Service

Written by the company

Qunomedical is a patient first digital healthcare service that allows you to compare doctors and clinics worldwide. The Berlin-based company serves over 10,000 patients every month, offering a free and non-binding assessment to anyone interested in booking a treatment. Every doctor and clinic listed on Qunomedical’s platform has been professionally vetted in accordance with their proprietary scoring system. Their platform boasts a portfolio of over 35 accredited clinics and more than 1000 renowned physicians.

Qunomedical: Find the Right Doctor at Home or Abroad

Written by the company

Making Healthcare More Affordable and Accessible
Qunomedical is on a mission to tackle the global need for better, simple, and more affordable access to healthcare.
Professionally Vetted Doctors and Clinics
Qunomedical employs strict quality criteria and only provides patients with information on doctors and clinics who have been thoroughly vetted.
100% Free, Non-Binding Assessment
Regardless of whether you choose to book a treatment or not, Qunomedical offers a 100% free, non-binding assessment and a committed end-to-end service.

Patient-First Approach

Qunomedical puts the needs of the patient first, with no exceptions.

All too often in healthcare, the needs of the patient are pushed aside by those of doctors, clinics, and insurance companies. Qunomedical is here to change that, by ensuring that the priorities of patients always come first.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing thoughtful staff looking…

Amazing thoughtful staff looking forward to my experience and getting new teeth

February 28, 2024
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Reply from Qunomedical

Hello Annmarie,

Thanks so much for your positive review, we are very happy that we could help! Please let us know if there is anything else we can help you with :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Booking process was smooth.Response to…

Booking process was smooth.Response to all my queries were addressed promptly.Now looking forward to the operation day.

February 28, 2024
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Reply from Qunomedical

Hey Bivash,

We are so glad your experience has been so helpful thus far! If you have any more questions, you know we are here to help. We can't wait to help you through the rest of your treatment :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Great yo deal with friendly and…

Great yo deal with friendly and helpful got me best price

February 29, 2024
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Reply from Qunomedical

Hello Michelle,

Thanks so much for your positive review, we are very happy that we could help! Please let us know if there is anything else we can help you with :)

Rated 5 out of 5 stars

Thank you!

Yonela Chagi from Qunomedical has been a fantastic help so far. She has efficiently located me and recommended a great place to get my teeth fixed. I am confident that I will reach out to her again after my treatment, and I will recommend her services to my friends. Thank you.

Ed

February 29, 2024
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Reply from Qunomedical

Hello Ed,

We're so excited we could help! Please, don't hesitate to reach out if there is anything more we can do for you :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Most helpful

Most helpful , everything l asked about was answered promptly ,all the staff helpful and polite,I most certainly recommend this service .

February 28, 2024
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Reply from Qunomedical

Hello John,

Thanks so much for your positive review, we are very happy that we could help! Please let us know if there is anything else we can help you with :)

Michelle from Qunomedical

Rated 5 out of 5 stars

i’ve been very insecure about my nose…

i’ve been very insecure about my nose since i was young and have been trying to find somewhere to have my rhinoplasty when i came across Qunomedical, they’ve been wonderful and very supportive and always answered my questions thoroughly with any concerns i had

February 28, 2024
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Reply from Qunomedical

Hey Maddie,

We are so glad your experience has been so helpful thus far! If you have any more questions, you know we are here to help. We can't wait to help you through the rest of your treatment :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Easy and informative

So far, the experience in getting the appointment and travel scheduled has been easy and painless. Ibrahim has provided excellent service and has answered every question thrown at him. He has helped to make adjustments for my specific needs and is always so professional when doing so. Now to wait for the appointment. Thank you!

February 24, 2024
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Reply from Qunomedical

Hey Taylor,

We are so glad that Ibrahim was able to help you through the process. Making sure you have all of the information you need is our top priority. If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Community

Rated 5 out of 5 stars

Booking through Qunomedical

Booking through Qunomedical was a great choice. They have been super helpful with the many questions I had. The response time was quick and I gathered all information before I felt comfortable booking. The team members I dealt with were professional and friendly. I would highly recommend booking treatment through them. They have made a very serious life choice seem super safe and secure. -Stacey

February 22, 2024
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Reply from Qunomedical

Dear Stacey,

Thank you so much for your wonderful review! We're thrilled to hear your experience with us! Our team takes great pride in providing top-notch service, and we're delighted that we could assist you every step of the way :)

Your satisfaction and peace of mind are paramount to us, and we're glad that we could address all your questions promptly and thoroughly.

Thank you for trusting us with such an important decision, and we're honored to have played a part in making your journey to treatment feel safe and secure. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out :)

Michelle from Qunomedical

Rated 5 out of 5 stars

All help in time

All help in in time. Without any delay. I’m so appreciate for your help trough this process.

February 21, 2024
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Reply from Qunomedical

Hello Mariusz,

Thanks so much for your positive review, we are very happy that we could help! Please let us know if there is anything else we can help you with :)

Michelle from Qunomedical

Rated 1 out of 5 stars

Thank you Ibrahim, but the company you represent is disgraceful!

Review changed - watch this space!
My experience regarding communication, booking, and information was second to none due to my human point of contact which was Mr. Ibrahim Rezk. If it wasn't for Ibrahim I definitely wouldn't have made the booking.
I made a big error in judgment by using this company. Watch this space for my negative experience

February 19, 2024
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Reply from Qunomedical

Dear Leo,

We are so glad that Ibrahim was able to help you through the process. Making sure you have all of the information you need is our top priority. If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Qunomedical

Rated 5 out of 5 stars

You absolutely need to go with Qunomedical!

I genuinely cannot recommend Qunomedical enough! Gigi was super responsive, extremely knowledgeable and always answered my questions quickly and efficiently (no matter how many I asked haha). I feel really safe and confident in my decision by going through Qunomedical, especially with all of the information, reviews and videos they provide on the doctor/surgeon you're considering. Highly recommend! I now eagerly await my rhinoplasty surgery in September and will be submitting a review for that doctor on the Qunomedical website accordingly :)

February 19, 2024
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Reply from Qunomedical

Dear Alli,

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Qunomedical!

We understand that undergoing surgery is a significant decision, and we're delighted that you feel safe and confident in choosing Qunomedical to assist you on your journey. Our commitment to transparency and providing comprehensive information, including doctor reviews and videos, is aimed at empowering patients like you to make informed decisions about their healthcare.

We're excited to be a part of your upcoming rhinoplasty journey, and we look forward to hearing about your experience with the surgeon. Your feedback is invaluable to us and helps other patients make informed choices as well.

If you have any further questions or need assistance along the way, please don't hesitate to reach out :)

Michelle from Qunomedical

Rated 1 out of 5 stars

Poor correspondence

After writing my last review on 20th Jan, michelle this matter would be looked in to, yet 3 weeks later still nothing.
I asked a manager to contact me via email, yet no response. I asked via what's app, eventually on the 6th Feb Luke said he would be in touch on thursday 7th, but did, he responded on the 8th to say he would contact me on monday, he didnt.
I'll be sending a letter with all these let downs. Sandy has been nice, but her hands are tied.
If I booked a holiday through an agent and there was a problem, I wouldn't be expected to cover the cost of their failings.
*edit* How do I best get in touch about these ongoing issues? You haven't been clear in your response. Your manager Luke doesn't get back to me? What am I supposed to do?

February 8, 2024
Unprompted review
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Reply from Qunomedical

Dear Georgie,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your recent interaction with our service.

Please know that your satisfaction is incredibly important to us, and we are committed to making things right. That's why one of our team members is already in touch with you to arrange a second visit, ensuring that your concerns are addressed promptly and thoroughly.

We truly appreciate your patience and understanding as we work to resolve this matter to your satisfaction. If there's anything else we can do to improve your experience or if you have any additional feedback to share, please don't hesitate to let us know.

Best regards,
Michelle from Qunomedical

Rated 5 out of 5 stars

Great customer service

Great customer service. It really was an enjoyable experience. They were very patient with me, with all of my questions.

February 14, 2024
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Reply from Qunomedical

Hello Rob,

We're so excited we could help! Please, don't hesitate to reach out if there is anything more we can do for you :)

Michelle from Qunomedical

Rated 5 out of 5 stars

My experience was fantastic all round…

My experience was fantastic all round I'm very happy with everything I would highly recommend Qunomedical to anyone

February 12, 2024
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Reply from Qunomedical

Dear Michael,

Thanks so much for your positive review, we are very happy that we could help! Please let us know if there is anything else we can help you with.

Michelle from Qunomedical

Rated 5 out of 5 stars

Nosejob Izmir

I had my nose operated on in Turkey-Izmir at the Can-Hospital. Everything went through Qunomedical, without any problems. They arranged everything and I always had a contact person. I made my trip (as a woman) alone and never felt alone or uncomfortable. I had a very nice, competent interpreter on site. I was operated on by Dr. Burak Kocagözoglu. A really great doctor with a lot of experience. The hotel and the Viptransfer was also very good. Thanks for everything!!!
Patricia from Berlin

February 5, 2024
Unprompted review
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Reply from Qunomedical

Dear Patricia,

Thank you for sharing your positive experience with us! We're thrilled to hear that your nose operation at Can-Hospital in Turkey-Izmir went smoothly and without any problems!

At Qunomedical, ensuring a seamless experience for our patients is our top priority, and we're delighted that we were able to arrange everything for you and provide you with a dedicated contact person throughout your journey. We understand that traveling alone, especially for a medical procedure, can be daunting, so we're glad to hear that you never felt alone or uncomfortable during your trip.

We're also happy to hear that the hotel and VIP transfer arrangements met your expectations. Comfort and convenience are important factors in ensuring a stress-free recovery process :)

If you have any questions, please don't hesitate to contact us back!

Michelle from Qunomedical

Rated 5 out of 5 stars

Yonela at Qunomedical has been great in…

Yonela at Qunomedical has been great in finding options and answering all of my questions. Was keen to find the right dentist to undertake some critical work in carrying out some implants but wanted to make sure I got booked into the right clinic. Booked to go to Turkey on the 5th March thanks to Yonela. Will update as I progress through the treatment.

February 11, 2024
Unprompted review
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Reply from Qunomedical

Hey Ben,

We are so glad that Yonela was able to help you through the process. Making sure you have all of the information you need is our top priority!

We are excited to hear about the rest of your treatment and trip to Turkey :)

Michelle from Qunomedical

Rated 5 out of 5 stars

First Class Service

First class service received from Vita! She has arranged everything from providing information to the booking process. Even after the booking, I would have a few more questions pop in my head and Vita replied back with the answers immediately. Thank you Vita for putting my mind at rest. I don’t feel nervous about my travels to Turkey next week, and know I will be in good hands!

February 1, 2024
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Reply from Qunomedical

Hey Amanda,

We are so glad that Vita was able to help you through the process. Making sure you have all of the information you need is our top priority! We are excited to hear about the rest of your treatment and trip :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Every interaction has been a positive…

Every interaction has been a positive experience! I have LOTS of questions and they all get answered with the utmost patience!!

February 6, 2024
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Reply from Qunomedical

Hey Lisa,

We are so glad your experience has been so helpful thus far! If you have any more questions, you know we are here to help.

We can't wait to help you through the rest of your treatment :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Good communication from Ibrahim

Good communication from Ibrahim, very polite and prompt, no pushy sales techniques just genuine information. very reasonable costs with all treatment explained well.

February 6, 2024
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Reply from Qunomedical

Hi Mandy,

We are so glad that Ibrahim was able to help you through the process. Making sure you have all of the information you need is our top priority.

If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Qunomedical

Rated 5 out of 5 stars

Qunomedical - Brilliant experience with their recommended clinic HWT

I had the pleasure of working with Qunomedical throughout my year-long journey towards achieving better hair. Right from the initial consultation, they promptly matched me with a qualified doctor for the hair transplant procedure and patiently addressed all my inquiries.

Despite several reschedules on my part, the Qunomedical team, especially Maira, Luke, and Sandy, consistently assisted me in getting everything organized. A heartfelt thank you to them for their exceptional efforts, even when unexpected challenges arose. Their understanding and flexibility in accommodating my constantly changing schedule were truly commendable.

Sandy connected me with Hugo from HWT Clinic in Istanbul. The entire process was seamless, with transportation arrangements between the hotel, airport, and clinic efficiently taken care of once flight details were provided.

In my overall experience, Qunomedical proved to be a valuable recommendation from my doctor back home; setting me on the right path for my hair transformation journey. The affordability of the treatment pleasantly surprised me, and just two weeks post-procedure, I've already begun to witness promising results. I eagerly anticipate the positive changes in the near future.

January 19, 2024
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Reply from Qunomedical

Dear Viktor,

Thank you for taking the time to share your incredible journey with Qunomedical! We are delighted to hear about your positive experience :)

From the initial consultation to the hair transplant procedure, it's fantastic to know that our team, especially Maira, Luke, and Sandy, played a pivotal role in ensuring a smooth and organised process. We understand that unexpected challenges can arise, and we are thrilled to have been able to assist you patiently and effectively.

Your words about our team's understanding and flexibility in accommodating your changing schedule truly warm our hearts. We believe in providing personalized and adaptable support to make the entire journey as stress-free as possible.

Affordability and positive results are crucial aspects of our commitment to our patients, and we're pleased that you found our services valuable and pleasantly surprising. Witnessing promising results just two weeks post-procedure is fantastic, and we eagerly anticipate the continued positive changes in your hair transformation journey.

Thank you for choosing Qunomedical and for sharing your success story. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out!

Michelle from Qunomedical

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