quooker.ie Reviews 

1,002
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being punctual, knowledgeable, and extremely helpful during routine maintenance visits and new installations. Many consumers highlight the exceptional quality of the taps and note that customer support provides quick, effective solutions. Some reviewers were not happy with the product, mentioning unexpected leaks, faulty parts, or frustrating mechanical issues with the taps. A few customers also noted disappointments regarding the sparkling water quality not meeting expectations and confusing maintenance requirements. Others expressed frustration regarding unexpected repair costs or complications when dealing with malfunctioning components.

What people talk about most

Service

People report overwhelmingly positive experiences with service, highlighting prompt responses and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, punctuality, and... See more

Product

Consumers find the product to be an essential and brilliant kitchen appliance, praising the high quality and... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the brilliant products and... See more

Customer service

Clients share positive opinions on customer service, highlighting first-class support and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a quick response to my service request. Ryan, their service engineer contacted me the day before the call to give me a time of arrival. After his survey he quickly identified the fault and offe... See more

Rated 5 out of 5 stars

I booked a service and had to postpone it twice. There was no problem whatsoever booking a new date each time. Then the engineer Ryan arrived exactly on time on the day. He sorted out a small issue... See more

Rated 5 out of 5 stars

We have had our Quooker tap for a number of years now and can’t imagine life without it! The boiling water started to run slower from the tap and it was becoming dangerous as the water was splash... See more

Rated 5 out of 5 stars

Experienced some issues recently after 5 years with my Quooker tap. Customer service arranged a service within days. Ryan contacted me in advance to schedule a time that worked best for me. He ar... See more


Company details

  1. Kitchen Supply Store

Written by the company

A true revolution ... Quooker: the world's first and only true 100 degrees boiling water tap that immediately dispenses boiling water, filtered chilled and sparkling water. Tap on the worktop, tank underneath. A 100% Dutch invention taking over the world. Quooker have operated in the UK since 2006 and this is where the journey began.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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No recent history of asking for reviews

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4.8

All reviews

(1,002)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient Quooker Technician

Ryan Platts was on time, efficient and very clean. We explained where we wanted the under counter cylinder to meet our needs and was more than accommodating. Lovely personality. Quooker is lucky to have him on their team.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Super efficient

Recently, while my cold /sparkling water tank had a problem, the boiling water remained operating perfectly. I immediately contacted Quooker in Dublin and, after a few questions, it was agreed that an engineer would call. ((I was delighted as I was fed up hauling all the heavy bottles of water) Three days later Gheorghe arrived exactly on time. He was very friendly and efficient fixing my unit quickly. I really like this company and would have no problem recommending them to anyone looking at a quooker tap

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy install boiling hot or chilled water Quooker

We purchased our Quooker and Cube through reseller Noyeks Ltd. With our plumber not being available to install, we decided to give it a go, the step by step instructions manual, once learned which pages to use, is the best I’ve ever used, even better than the Swedish furniture company. I would say, the Quooker system was plug and play. We are delighted with our Flex tap system and mostly that we have no more water wastage from kettle etc.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The online booking system was very efficient, engineer Blain was there at the time he said he would be and he did an excellent job. Very happy with the quality of his work.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We had a call out from a Quooker engineer, Paul Mulroe, today and the experience was extremely positive from start to finish. Paul is punctual, knowledgeable and efficient. He carried out a very tidy service of our Quooker tap, leaving it far better than how it was fitted. Super service, thanks again Paul 👏🏻 delighted with can use it again!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Part replacement and service

Part replacement and service. We have had the quooker tap approx 4 years. We noticed an issue with sensor and arranged a call out. Ryan identified the problem and replaced parts and completed the service. Thanks a million

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Ryan Platts

Ryan Platts, the engineer, was excellent. He was punctual, courteous, professional and highly skilled. He patiently answered any queries we had. He serviced our Quooker tap and left the place spotless when he was finished. Very impressed.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Quooker service

Met Ryan back in 2023 when he came to service our system then,3 years later still producing the same professional service, we love our quooker system and the high class service they produce as a company. Thanks Ryan & Quooker

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Super efficient service, excellent support engineer

Super efficient service. Reported issue (with our older and heavily used tap) and had a superb engineer (Ryan P) at our home within the week. Incredibly professional and diligent. The type of service I wish every organisation offered AND delivered. Top marks. Highly recommended for top customer care.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quooker engineer, Jason Murdoch

The Quooker engineer, Jason Murdoch, was friendly, professional and efficient. He also contacted me before he got to my house to let me know when he would be arriving which was really helpful. Would highly recommend Jason and Quooker.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Consistently excellent service from Quooker Engineer

Ryan serviced my Quooker system today and did an excellent job. I really appreciated the clear communication the day before to confirm the visit time. When he arrived, he was professional, approachable, and sorted the issue quickly, leaving everything working perfectly. Many thanks.

March 25, 2026
Unprompted review

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