Qustodio Reviews 508

My partners ex wife has actually installed this to our daughters phone to stop her having contact with us. It really upsets her when she cant just message us. The app im sure is great in the right hands but so dangerous when you are dealing with abuse!

No advance warning that subscription would be renewed, but Qustodio was kind enough to refund

HORRIBLE, stops me from opening a BROWSER, A BROWSER FOR flip sake man, so annoying
(edit: Qustodio pls make an update where browsers do not get affected by the app because I have already lost Opera GX and Brave because of the games there, so I can't open it, or else it will get blocked because of the game allowed

At first, the app was fantastic. It allowed me to manage my children’s Internet use and keep an eye on browsing without being too snoopy .

This lasted for about two weeks.

My 11-year-old looked up a tutorial on YouTube ( in browser) and very quickly disabled the app. He showed his older brother and their friends. Gulp.

Waste of money Bought premium sub - but Doesn't work for key iOS apps like WhatsApp and many games - if you're buying this to manage time for your kids stuff on iOS, don't waste your money.

EN:
I must acknowledge that Qustodio team contacted me to sort the situation caused by Google not applying a reasonable policy and pretending to keep my money even when things ended different as we was expecting and you use it for some hours! Totally unfair,

ES:
Debo reconocer que el equipo de Qustodio me ha contactado para corregir el que Google no está aplicando una política razonable y pretende quedarse con tu dinero incluso si algo salió distinto a lo que esperabamos y nos damos de baja de la suscripción anual

Inaccurate search reports and frequent false panic button alarms, cannot recommend.

With qustodio enabled, I constantly have to add websites that it doesn't block to the exceptions list. Today it didn't block a site that has the word "porn" in the URL. It's not even blocking on the basis of certain words and has nk way of adding blocked words as a feature. I am getting ready to switch to another service because it's like sailing a leaky boat.

It's not that I don't like it but it's just not complete enough.
I would love to see more chatting surveillance in more apps. I would like to option of using brave browser and also have it compatible with Linux.

Problem resolved. I deleted the app and didn’t remember I committed to annual billing. I didn’t receive a warning notice that I would be billed (I assume it was in the app). I was charged and it was refunded immediately!

I was with them for a couple years. My kids started using YouTube more so I upgraded to monitor YouTube as well. I realized after a couple months that it wasn't that good at monitoring YouTube or other sites and, despite having it blocked on their service, pornographic material was still getting through. I removed their service and I switched to Canopy. I contacted them for a refund but they refused because I upgraded just over 30 days ago. Insane! It's a year subscription. Definitely not recommended.

At first it worked fine, but now even though we are a premium member, it stopped working at all. The customer service take a long time to respond, we would not recommend this app, especially since it is really expensive. The free version only lets you set daily time limits, you cannot turn the computer off in the evening.

Fast and efficient response to a refund request with no hesitation. Easy to deal with.

Doesn't work with Opera.

Absolutely love this app! Easy to set up and easy to use. I have used it for almost a year now.

My kids were able to break Qustodio and completely bypass it. The app was so broken that we couldn't even uninstall it.
It doesn't count screetime accurately, missing hours at times, limited with webbrowsing monitoring, certificate installation instructions are totally unreliable, and support service is the worst ever seen

Time limits are easy to bypass when using iOS. One child’s device reports background apps such as Life360 as screen time, which is very frustrating when trying to determine if the set amount of screen time is used. Another child’s device stopped reporting and is sending notifications that the device hasn’t been used. I have now uninstalled and reinstalled the kids app 3 times. It works again after being uninstalled but then will stop again.

Good control for parents, without too much interference with kids on their devices

Great if you want to create routines that are firmly set. Not so easy to manipulate if you want to create several rules to cover similar time slots on different days. We homeschool, and our routines are flexible so this is at times difficult to manage.

I do love that I am able to pause devices, I am provided alerts if the app flags something it deems suspicious (often wrong but I'd rather be alerted than not) and my daughter is beginning to adjust.

I don't like the inflexibility, but perhaps I need to learn more about setting routines up.

Great app! Good to see how long my son is on his phone