Spent a fairly substantial amount of money with these scammers. Spent 2 hours in a chat queue, then when talked to a representative, they wouldn’t respond for 30 minutes at a time. None of thi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought some currency for PoE when I first started because I didn't have the knowledge and patience to grind and generate currency fast. I also don't have much time to play and I wanted to play some... See more
Company replied
I have never had a problem with this site, even if you make a mistake and give the wrong in game character POE name, they will find you and make it right for you. Fast trades in under 5 minutes most t... See more
Ordered twice from them, the last time was yesterday (31/03/2018) and the delivery service was really fast, I got my Warmane Gold within 10 minutes, same with my Warmane Coins when I purchased last ti... See more
Company replied
Company details
Information provided by various external sources
R4PG is a Virtual currency trading company based in China. We have been in this business for more than 3 years now. We started trading in various forums and with each year our staff became more and more professional. We range selective hot mmorpg games products(Gold/Silver/Coins, Power leveling Service, Items, Mounts, Gamer Accounts and other), with free customization, specific pricing and secured swiftness as our core objectives. Our main goal is to provide the most convenient and efficient services while offering the best prices in the market. With this approach and dedication to our work we have more than 10,000 satisfied customers and 100% positive feedback ratings.
Contact info
United States
- business@r4pg.com
- www.r4pg.com
4.1
Great
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GOOD
After some problems i got my full order. Support is very helpful. Recommend :)
Order Number: R4PG1709054106
September 6, 2017
Unprompted review
Just had a horrible experience!!
Just had a horrible experience!!! waited more than 30 mins to get my order, and gave me 300 jewelers' orb instead of 300 orbs of fusing!!! (yeah, it is partly my fault that I didn't check carefully enough, but I never thought this could happen). I brought the Tabula rasa simple robe, which was paid but they don't have, and they only want to replace it with 9 chaos. the robe is selling for $3.7 CAD on the website which is the value for 60 chaos orbs!!! Then the delivery person just left the group and response nothing back!!! same as their online help support!!! responses nothing!!! this is horrible....
This is the end of the story: I finally got in touch with the seller though PayPal and got an answer from them so I could get what I paid for. They apologized for the mistakes.
September 2, 2017
R4PG1708191317
Order number: R4PG1708191317
The site is very good, very fast, will be purchased again later
August 19, 2017
Unprompted review
No response, and didn't get my order. Have been waiting for a week
Made a big order, then got at Message from gamehelper365 . And i did give him pdf of my paypal as proof for confimation, as he asked me to..
Then after that nothing, no response and no Messages
He could check my pdf i sent him, and if that was not he was looking for he could have asked me! But he did not.
So i refunded.
Update: as i explained and were trying to say, was i do not have a driver license!
Nice to se the customer service in here. A pity i dont get such response in email or the website.
August 17, 2017
Unprompted review
Reply from R4PG
In order to avoid the unauthorized payment, we usually need to verify if the payment is authorized. We asked you to send us the document to prove the identity, but you refused, so we denied your order and your payment was refunded. Thanks
Update:
We emailed you for a copy of Driver;s License, but you did not send that, you sent the paypal confirmation which can not prove your identity.
Great
Great, fast responses! Delivery took a little bit longer than expected but service was good :)
August 10, 2017
Unprompted review
It's realy working
It's realy working, I order 3 time and receive my money each time!!!
August 6, 2017
Unprompted review
Had to wait a day, to get nothing
I bought Ingame currency for ~17€. Then they told me to wait 5 hours, because they did not have any in stock. After 5 hours they told me I still have to wait longer.
The next day they highered the price to ~25€ and told me they can't give me my money. I have to refund, because the price is higher now and I should understand...
So I had to wait a whole day, and got nothing. Even after they told me I get it later for sure. They even promised me 2.250k....
August 6, 2017
Unprompted review
Reply from R4PG
Dear alex,
refunded
R4PG recognizes the importance of providing quality service and we are disappointed to learn of the difficulties that you have encountered. We appreciate you bringing your concerns to our attention. Please accept our sincere apologies for any inconvenience this may have caused you.
We are confident that your future dealings with R4PG will better reflect our commitment to your satisfaction. Should you have any inquiries or require any assistance for your order, please do not hesitate to contact our customer support.
Been using R4PG for A long time
Been using R4PG for A long time, 100% Trustworthy, Lightning fast on orders, easy to use and theres always good folk waiting to help you with any Questions
August 5, 2017
Unprompted review
Got my account banned what more to say
August 4, 2017
Unprompted review
Reply from R4PG
We are sorry to hear that your account was banned. Albion Online was just released, so they are very strict with currency buy. They does not allow to buy currency from the 3rd Party Site, but they allow to buy on their own site. We usually tell our customers about this when they buy and most of those know this. But the ban rate is not high, we had delivered more than 2000 orders, and so far, we only got about 12 complaints saying their accounts were banned. Some of the customers still go on buying from us even they were banned, because they think it is normal and they would like to take this risk. No one in this world can make sure it is 100% safe to buy Albion Currency on the 3rd party site, so please consider seriously by yourself to decide to buy or not.
Sincerely Thanks for your support and feedback!!
Fast and Nice delivery
August 1, 2017
Unprompted review
Good quality of service!
Ok just in case that people think this is a scam It's not my thoughts were the exact same but even though It looks sketchy It's not the trades usually take 5-15 minutes depending If a certain Item needs to be stocked up and usually before you purchase contact someone from live chat and tell them the order after they'll tell you how long you'll be waiting for
August 1, 2017
Unprompted review
Very fast service i will be useing them …
Very fast service i will be useing them alot in the future
August 1, 2017
Unprompted review
no support at all.
no problems the first time, but if you have a problem with your delivery or anything else, you have no support at all.
July 29, 2017
Unprompted review
Fast and easy
July 28, 2017
Unprompted review
Extremely fast and friendly
July 28, 2017
Unprompted review
It was good but I didn't get my full …
It was good but I didn't get my full amount of money the shorted me out of 1 million
July 28, 2017
Unprompted review
Fast and trustworthy :)
July 28, 2017
Unprompted review
Beware site is a SCAM!
Asked if there was stock for Secret world Legends before I ordered. Lucy told me there was gold in stock. After I placed my order (5 minutes after being told there was gold in stock) Lucy told me the gold was out of stock. DO NOT buy from this site! Nothing but a SCAM!
July 22, 2017
Unprompted review
Reply from R4PG
Please state your full name and order number as we have refuned all orders placed in past 24 hours which we were unable to delivered.
im waiting 24h never got it
im waiting 24h, still not get my coins and I never got a refund ,scam!
June 9, 2017
Unprompted review
Reply from R4PG
Please state your full name and order number as we have refuned all orders placed in past 24 hours which we were unable to delivered. We take zero tolerance against libel and defamation actions. We are prepare to take legal action against you and complaint board if they fail to remove this post.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.