Scam company, they erase all the bad reviews online on their social media pages. Will not refund their scam products. Won't reply emails after they receive payment. Buyer beware! Radiant Melanin UK
Company replied
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Scam company, they erase all the bad reviews online on their social media pages. Will not refund their scam products. Won't reply emails after they receive payment. Buyer beware! Radiant Melanin UK
Company replied
I don't even know whether the product is good or not because I never received it. Never has a company been so rude to me or demonstrated such a lack of customer care. I had to go through PayPal to ge... See more
I really wish l could sue this company. After paying for so much you don’t get what you paid for.The worst customer service ever its Ridiculous. I used the acne and dark spots cream and l reacted to t... See more
Awesome products, it works. This company is the real deal. Game changer… I will be ordering more and more. Highly RECOMMEND. Thanks for being part of my skin care journey. My initial experience with p... See more
Skincare products, essential made with natural and organic ingredients for skin types. Primarily targeting skin imperfections, such as acne, hyperpigmentation and wrinkles. Other products are specially designed to promote a radiant, healthy and glowing skin.
Canary Wharf, E14, London, United Kingdom
Replied to 28% of negative reviews
Typically replies within 1 month
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⭐️ WARNING: SCAM – DO NOT DO BUSINESS WITH RADIAN MELANIN LONDON⭐️
This has been one of the worst business experiences of my life. Reddy and Melanin is a complete scam, built on lies, manipulation, and extremely unprofessional behavior.
I initially contacted her only to buy ONE cream for myself. Instead, she convinced me to buy 27 creams wholesale, promising that I would sell all of them easily. She repeatedly told me that she already had clients in Senegal waiting and ready to buy, and that if I took the creams there, I would make a good profit. She also promised she would help me sell, advertise the products, and connect me with buyers.
I trusted her.
I paid a lot of money for the creams, paid shipping, paid U.S. customs duty, carried 10 kilograms of products, and traveled all the way to Senegal — only to find out that NOT A SINGLE CLIENT EXISTED. The entire time I was there, zero sales.
She promised she would post and advertise the creams on her social media.
She NEVER did.
Every time I asked about clients, she would argue with me, speak rudely, and act completely unprofessionally. Then she tried to turn the situation around and claim I was supposed to sell the creams, even though:
• I am not a cream seller
• I have no social media influence
• Selling creams is not my business
• SHE was the one who offered the wholesale deal and promised sales
After Senegal, she then asked me to bring the creams back to the U.S., claiming she had clients there waiting. Again, same story: no clients, no sales. Later, she claimed the clients “bought from someone else,” which I know is a lie.
At that point, she pressured me to ship the creams to Germany to one of her friends who was supposedly having an event. I honestly felt like I had no choice, because at least I wanted to get my money back, even if I made no profit.
I ended up paying ANOTHER $265 out of my pocket to ship the creams to Germany.
She promised me that the creams would now be sold for $100 each and that she would send me my money back.
⚠️ To this day, I have received NOTHING.
So not only did she:
• Scam me into buying her creams
• Make me pay shipping, customs, and travel costs
• Lie about clients in Senegal and the U.S.
She ultimately took the creams back, made me pay even more money, and now I have:
• NO money
• NO creams
• NO reimbursement
This is beyond unprofessional — this is deceptive, dishonest, and fraudulent behavior.
I have ALL the proof: messages, promises, and the way she spoke to me throughout this entire process. I also know that she hasn’t done it to me alone I am in contact with other people she has done the same thing to and we will take legal actions.
⚠️ DO NOT BUY WHOLESALE FROM Radian MELANIN london
⚠️ DO NOT TRUST THEIR PROMISES
⚠️ THIS IS A SCAM
Please learn from my experience and protect yourself and your money.
I really wish l could sue this company. After paying for so much you don’t get what you paid for.The worst customer service ever its Ridiculous. I used the acne and dark spots cream and l reacted to the cream and encouraged me to keep applying. After making my orders l did not receive anything till now. You contact them they block you. Its a SCAM !!!!!! Im so disappointed
I bye3 product but i received 2
The manager promised me to send the product that failed since April, we have July, i didn't receive anything.

Reply from Radiantmelanin
the product works and it is effective I recommend
Gfouk Melanin Correcting Facial Serum
Waste of money and time!
I used this for 3 months and no improvements or small changes
Late service almost 1 mouths I didn’t receive my product or any tracking tracking I hope the product gonna be very good but the service I’m not satisfied maybe the second time will be better
I don't even know whether the product is good or not because I never received it. Never has a company been so rude to me or demonstrated such a lack of customer care. I had to go through PayPal to get a refund because they refused to return my money even though they never even attempted to send the product. A lot of the positive reviews they have are fake. Awful company.
The hyperpigmentation is too small for the price 30ml for £55 , plus is nearly finishing without clearing my hyperpigmentation
The customer service department demonstrated a lack of professionalism and declined my request for a refund for an item that was out of stock. Furthermore, the representative exhibited rudeness in their communication. Consequently, I will not be shopping at this establishment again. If possible, I would refrain from awarding any stars for this experience.
Perfect products 💯
My fiancé is really satisfied. It's well worth the money for their high quality products. We'll definitely order again. I highly recommend 💯💯💯
My woman was satisfied with the product really effective. Good quality and cheap price
Amazinggg customer service. All products work as advertised, never disappointed!
very effective product I see I saw a lot of change I really don't regret buying it ❤️
Great products, I love the results. Will definitely reorder again. Highly recommended 💯
perfect service I ordered your products and I am satisfied with the delivery time and the product itself. I highly recommend and would order again thank you
Poor customer service, again I placed an order in January 24 for 3 products( body scrub and 2 soaps) , I received the scrub but I still not received the soaps till today, even after reminding, it’s just very bad. It’s looks like they wait for the customer to order and then they go and make, but it should be clear on the website as this is again Misleading or Stealing from the customers.
Very very disappointed overall and please make sure you deliver my remaining order.
😞

Reply from Radiantmelanin
You order items that you NEVER get.
It's been over 2 months I'm waiting for my products that by the way are beyond expensive...
Starting to wonder of a scam.
She's got my money and I got No products!
Sent multiple emails with no response.
I have spent money on so many products without results.. I taught to try radiant for the first time and it worked so perfectly. Like my skin is skinning😁 My skin is clear and much beautiful. I had acnes and dark spots that looks like it will never go away but hey radiant cleared my doubt.. The gold soap is 💯 natural and best for skin..Then the acne set was so helpful.. If you are yet to try this product pls do. I tried it and it worked for me. I am so happy I found radiant. Thank you radiant for your products.. I love radiant melanin❤️
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