Ordering couldn't have been easier, full descriptions with everything they sell, and easy to contact if you need too. Price was good, and delivery was fast and efficient, their own van and driver, cou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Radiator Outlet
Written by the company
Radiator Outlet – Your trusted UK-based heating supplier
Radiator Outlet is a well-established, UK-based company dedicated to providing top-quality radiators without compromising on affordability. Since 2015, we've been warming homes across the UK, earning the trust of thousands with our commitment to excellence.
We are a one-stop shop for budget-friendly radiators that deliver exceptional warmth and style. Our radiators are crafted with meticulous attention to detail, using high-quality materials and an unwavering commitment to maintaining impressive heat outputs.
In an era of rising costs, Radiator Outlet remains steadfast. We continue to produce radiators with the same high-quality materials, ensuring your home receives the warmth it deserves. Our radiators don't just heat your space; they're designed to complement your home's aesthetic, adding a touch of style to every room.
Unlike some competitors, we manage everything in-house. From manufacturing our radiators to storing them in our warehouses, we eliminate worries about delays and stocking issues. This ensures a seamless, trouble-free shopping experience for you, our valued customer.
Hassle-free 10-year warranty
Your journey with Radiator Outlet doesn't end when you buy. We stand by the quality of our products with a hassle-free 10-year warranty. Your satisfaction is our priority and our dedicated team is just a call or email away to address any concerns promptly.
Contact info
Units 23/24, Common Bank Ind Est, PR7 1NH, Chorley, United Kingdom
- 0845 860 5908
- hello@radiatoroutlet.co.uk
- www.radiatoroutlet.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Make sure you leave a few weeks for delivery...
Bought a radiator on Monday 1st, delivery time was given as 1-2 days so was pleased when I got the message saying it would be delivered on the Wednesday. However, Wednesday and Thursday nothing was delivered so contacted them on Friday,and they apologised and said they'd get a new one sent out, with the new delivery date of 10th. Wednesday came around and again, nothing. Contacted them on Thursday, they apologised profusely, saying the delivery driver had sent them pictures of the delivery with their confirmation, which they forwarded to me while we were on the phone. Not only did I not recognise the address the picture was at, the box photographed contained a table not a radiator, so they said clearly something's gone wrong with the delivery and they would get another prepared and sent out straightaway. New delivery date of 17th comes around and third time's the charm, we have successful delivery and the radiator looks good. I've had previous radiators delivered from them and it's mostly been prompt delivery and the radiator quality has always been top notch, so not sure what happened this time. Maybe change your courier Radiator Outlet.
If you buy any radiators from them, make sure it's a few weeks before you actually need them. You'll get the radiator eventually and it'll be good, but it's not necessarily two days delivery. Customer service from them is very good and responsive though so I can't fault that.
Great radiator
Great radiator, very well packaged. I had a phone from them, I was told they could not find the one I ordered. But could have the same in a bigger size at no extra cost. Fantastic service thank you.
A Seamless Experience From Start to Finish.
We chose Radiator Outlet partly because they have a nearby showroom, but mainly because they offer a wide range of radiators and accessories to suit every home, every room and every pocket! The customer service was brilliant in keeping us informed and the delivery was prompt and arrived on time. If you are in the process of buying radiators, I can highly recommend Radiator Outlet.
50 Shades of Grey?
We ordered a light grey radiator. Having surveyed the market to work out which shade of grey we wanted, we found that Radiator Outlet's images were very clear, giving confidence that what we were looking at on screen was accurate. That proved to be the case. The radiator was excellent quality and a very reasonable price, delivered as scheduled.
Good value and good customer service
Have ordered from her several times now and always a very swift service. Good quality radiators and efficient delivery. Good after sales customer service on the one occasion I had been sent the wrong product - swiftly rectified at no cost to me. Highly recommend.
Great product and great communication
Great product and great communication. Would highly recommend. What more can I say!
Great quality products
Great quality products. Have used several times for designer radiators. But, one small order did not turn up after 2 weeks. Apparently lost in post with no tracking. Spoken twice to customer service and now being resent UPS next day.
Fast delivery and very efficient…
Fast delivery and very efficient service . Highly recommend.
Very quick delivery...within 24 hours
Very quick delivery...within 24 hours. Have used before and all products are well made and look great. Will be continuing to use in the future.
Quick delivery however one of the…
Quick delivery however one of the radiators was wrong but was very quickly rectified
Ordered online
Ordered online. Delivery was not quite as prompt as anticipated. Product was good.
Great price
Great price, great communication on delivery, I'm a consumer monkey and this company are top banana 👌
Radiator was damaged on arrival but a…
Radiator was damaged on arrival but a replacement was sent out immediately with no fuss or aggro and arrived the next day.
Great product radiators and valves…
Great product radiators and valves worked well. Delivered on time and as ordered.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








