Ordering couldn't have been easier, full descriptions with everything they sell, and easy to contact if you need too. Price was good, and delivery was fast and efficient, their own van and driver, cou... See more
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About Radiator Outlet
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Radiator Outlet – Your trusted UK-based heating supplier
Radiator Outlet is a well-established, UK-based company dedicated to providing top-quality radiators without compromising on affordability. Since 2015, we've been warming homes across the UK, earning the trust of thousands with our commitment to excellence.
We are a one-stop shop for budget-friendly radiators that deliver exceptional warmth and style. Our radiators are crafted with meticulous attention to detail, using high-quality materials and an unwavering commitment to maintaining impressive heat outputs.
In an era of rising costs, Radiator Outlet remains steadfast. We continue to produce radiators with the same high-quality materials, ensuring your home receives the warmth it deserves. Our radiators don't just heat your space; they're designed to complement your home's aesthetic, adding a touch of style to every room.
Unlike some competitors, we manage everything in-house. From manufacturing our radiators to storing them in our warehouses, we eliminate worries about delays and stocking issues. This ensures a seamless, trouble-free shopping experience for you, our valued customer.
Hassle-free 10-year warranty
Your journey with Radiator Outlet doesn't end when you buy. We stand by the quality of our products with a hassle-free 10-year warranty. Your satisfaction is our priority and our dedicated team is just a call or email away to address any concerns promptly.
Contact info
Units 23/24, Common Bank Ind Est, PR7 1NH, Chorley, United Kingdom
- 0845 860 5908
- hello@radiatoroutlet.co.uk
- www.radiatoroutlet.co.uk
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Excellent service
The radiator matched my requirements at a price I expected and was delivered within a few days. Can’t fault the service.
Helpful delivery driver placed items…
Helpful delivery driver placed items where i needed them quick delivery
Excellent service..ordered Monday…
Excellent service..ordered Monday evening delivered Thursday morning...not too shabby at all & the rad itself was excellent quality as well at this price 10/10 👏👏👏
A Good Company to Deal With
Easy to order on the website, fast delivery and the delivery guy was excellent, he brought the large radiator into the area we will store it until it's fitted with no trouble. Excellent service.
0845 Customer service number
I figured that I would order my radiators from Radiator outlet instead of the big boys such as Victorian plumbing, just to keep competition alive. I paid extra to get my order delivered next day and some of it was missing. Now, here’s the problem. Their customer service number is a chargeable number. So when I called, multiple times, because my 1st call and message had no response. I was charged approximately £6, just to fix their / their couriers problem. Crazy practice, I will not be ordering from them again
Out with a slight delay with delivery…
Out with a slight delay with delivery of our radiator everything else went well from choice of radiator to installation we were very happy with the service
Fast and fuss free service
Fast and fuss free service. Item as described and delivered super quick.
Great Service
Great price, good design, delivery was overnight, brilliant service overall including the online sales.
Good service fast delivery
Good service fast delivery
Pity it hasn’t got some plastic clips to stop it from moving in the brackets
Rusting and leaking radiator after 3…
Rusting and leaking radiator after 3 months. I had the radiator fitted in October 2025, and noticed the issue in January 2026. After promises of a replacement radiator for 5 months I have still not been sent a radiator replacement.
They initially were responding to emails but no longer are. I have phoned multiple times and are promised its being sorted. Including being given a timeline of a few weeks for delivery on multiple occasions.
I am also concerned of the quality of the radiators, considering that this one has rusted this bad after a few months.
**Update - they have since refunded and also sent a replacement radiator. Hence changing to 3 stars**
Great service, great radiators
I made a mistake with the order and I got in touch with radiator outlet who sorted everything out straight away without any fuss. Order arrived promptly, really happy with the radiators
I ticked the wrong box and got the…
I ticked the wrong box and got the wrong colour and I am still waiting on my refund?
Good product at good price & prompt…
Good product at good price & prompt free delivery
Will use again without hesitation if I need anything
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