Radioddity Reviews 2,349

I purchased the Raddy weather station from Amazon. After a few weeks it started to malfunction. The after sale support I received was absolutely fantastic. Working with Kayla at Raddy Support was way more than 5 stars !. After realizing that the issue could not
be repaired. Kayla graciously offered a full replacement of the weather station at no charge ! Now everything is working great.

I recently ordered a UV-25 dual band HT and was having issues with the recieve quality. I contacted Radioddity support. They responded quickly and we stepped through some troubleshooting steps over a few days back and forth in email. Ultimately they sent out a replacement which arrived very quickly and has resolved all the issues.

The support team reached back to me in just a few hours on a weekend. The advice they gave was clear and helped me to quickly get my product working.

Radioddity went ABOVE AND BEYOND making sure granddaughter had her CHRISTmas gift on time!

Stationed with her mother in Germany, they made it work, and quick!

The customer service from Radioddity has been fantastic! I had a Xiegu G90 that had some problems within the warranty period. I interacted multiple times via email to attempt to resolve the issue, and each time, the response was prompt and helpful. When we were unable to resolve the issue, Radioddity sent me a return authorization for a replacement. I received the replacement within 5 days and the new rig is working perfectly. A++++ service and support!!
You learn a lot about a company when you need resolution for a problem. Well done!!

Radioddity &team was great - I had an issue, they walked me through troubleshooting, and were able to replace the device very quickly when the troubleshooting didn't work out. I'd certainly buy from them again!

I recently had an unfortunate experience with the microphone on my new CS-47 CB radio—its mounting clip broke after only a few uses. My philosophy is that sometimes things just happen, and what matters most is how the issue gets resolved. I reached out to Kayla at Radioddity and sent her a few photos of the problem. She was wonderful to work with and, to my satisfaction, arranged for a replacement to be sent to me. Thank you, Kayla for your super-fast email responses and excellent customer service!

I've been buying radio products from them since many years and I just wanted to share my recent experience with their customer service team.
Some six months ago I got my hands on one of their newest products but my sample proved to be erratic and wouldn't tune up correctly. After some emails back and forth, they provided me with a replacement (FOC). This new product proved to be much better, yet it still had a minor flaw on the tuning. I've lost count on the number of (even technical) emails that we exchanged, it was *a lot*. Eventually, the issue was resolved and I would like to send kudos to the team at Radioditty for their relentless and world-class support. Meanwhile I've already placed a new order with them because I'm totally satisfied with their performance as a company. Selling stuff is easy, but providing this level of support ask for determination and confidence.
Thanks Radioddity !

Fast to answer the issue is had

Hazel at Radioddity provided me with fast excellent customer service when I had questions about my QT80 HF radio! All and all This purchase has been a great experience and the price I paid for this radio could not be beat!

I would like to express my sincere gratitude for the outstanding service I received during my recent purchase. Your prompt responses, professionalism, and courteous approach made the entire process remarkably smooth and pleasant. It is truly refreshing to encounter a company that upholds such high standards of customer care, especially at a time when this level of dedication is increasingly uncommon. Finding a store that combines efficiency, reliability, and genuine attention to its customers is a real pleasure. Please extend my appreciation to everyone involved. Thank you once again for your exceptional support.

I was very impressed with the customer service that i experianced dealing with an issue that i had with a radio that i had ordered. The person Helen that helped me was very nice and patient and made everything right. I will be a customer for life, i love you

My concerns and questions were answered promptly by Kayla to my satisfaction !!

I bought the receiver mystery box. In my box was the Raddy RF75A radio. What a nice surprise. This little radio is remarkable. It can receive a wide variety of bands. The owner manual is easy to read (it took me a couple of passes to catch some features). The sensitivity of the receiver seems to be pretty good as I am able to hear stations of which I was unaware. The audio is very clear and there is plenty of volume for me. This easily fits my shirt pocket and, if I want to keep the sound to myself, there is an earphone jack on the top. USB C charging is a definite plus. I appreciate Radioddity products. Their customer support is also top notch.

Customer service is great. Very responsive to Questions and friendly thank you

I have purchased more than a few items from Radioddiity and have gained a lot of respect for the overall service and response on inquiries. Even if I can get an item for $10-$20 less, I go with Radioddity because I know they will take care of one after the sale. I just ordered a X6200 from them because I trust them plus they are a friendly bunch!

The very patient and helpful person who helped me navigate a somewhat complex path to getting a satisfactory product. I thank her very much. She is a credit to your organization!

I contacted the company regarding availability of an extended manual. I had purchased the wrong one in error and Hazel was extremely helpful and within a few days was able to give me the one I wanted. There was a reason why this company is so successful and it’s because they pay attention to every detail with their customers.