Radio Rentals Reviews 

1,057
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Half a star for customer service to loyal 15 year customer Broken washing machine at $20 per week no replacement offered as everything is online now not what I signed up for instore as I’ve always... See more

Rated 5 out of 5 stars

Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept u... See more

Company replied

Rated 5 out of 5 stars

Excellent online service - bit of a hiccup with the first delivery attempt but probably due to the tenant rather thans RR :) Ordered from Tassie to be delivered to a rental in SA ...lots of things to... See more

Company replied

Rated 1 out of 5 stars

I purchased my desktop computer (making me the legal owner and it being private property)from radio rentals after end of lease.Many months went past without issue, until recently.My entire HDD went in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

SA's Biggest Electrical Retailer for over 60 yrs! Rent It, Buy It & Interest Free It payment options for TVs, Fridges, Washers, Computers, Furniture & much more


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,057)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great store

They were quick to help and answer any quesions i had
The staff were well presented and the store was clean

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Leahann,

Thank you for your review.

Rated 5 out of 5 stars

Great

Hi, I had a very pleasant experience at Colonnades. The manager was personally involved and committed to giving great personal service

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Rebecca,

Thank you for your review.

Rated 5 out of 5 stars

Good

Excellent service.

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Patel,

Thank you for your review.

Rated 3 out of 5 stars

Renting a faulty aircon

Purchased an aircon due to the hot weather we are experiencing. Compressor keeps overheating and cutting out. Might last a few hours, or sometimes only 30 mins before stopping. Then wait for a long period for it to cool down before being able to turn on again.

Went back to showroom to ask about replacement, to find that it was the very last in stock and would have to change to a different model.

Have not been able to change as store closed when I finish work.

Renting an appliance that we can't use is not ideal.

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Danny,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 5 out of 5 stars

Very Professional

Radio Rentals at Westfield Marion are very professional. The workers are very thorough and answer all questions you have. They explain everything about your rental contract and are please to assist in making sure your purchase the right product.

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Michelle,

Thank you for your review.

Rated 5 out of 5 stars

Staff couldn’t have been more helpful…

Staff couldn’t have been more helpful and friendly and everything went smoothly. Only criticism I have was that there was a lack of staff. Only two? Really!!!???

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi John,

Thank you for your review.

Rated 5 out of 5 stars

Awesome customer care

Love radio rentals the staff at the mount barker store are all ways friendly and helpful. been dealing with them for years 👍👍

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Heath,

Thank you for your review.

Rated 5 out of 5 stars

Have been a customer for many years…

Have been a customer for many years have always been treated very well by all the staff that I have dealt with, I always speak highly of Radio Rentals whenever I'm talking to my friends, Keep up the excellent work............

Cheers

John Lynn

January 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi John,

Thank you for your review.

Rated 3 out of 5 stars

Ok but could have been better

Felt the sales person Amanda at Gepps Cross was a little rude to us, felt like she was rather disinterested. We had chosen our fridge and paid for it within 10min of her coming up to us.
Overall an adequate service but felt bad that we did not return to the other store that had given us a lot more time and support in our selection.

January 2, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Rebecca,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 2 out of 5 stars

Was advised that if I find my purchase…

Was advised that if I find my purchase cheaper any where else within 30 days they price match, 3 day's later I seen the same item and the difference was $200 but now because I got it on interest free they won't. Failed to tell me that! Typical.

December 29, 2018
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi KC,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 5 out of 5 stars

I've been an RR customer for a very long time.

I've been a loyal RR customer for a very long time.
Since using the Mt Barker store, I've known Craig to be very friendly, well informed, willing to source ideas and helpful with correct information without needing any salesman's pitch, rudely spun jargon or the all too common con like approach. I've found Jackson owns and uses the same honest and kindly listening approach when I was needing a washing machine. The staff do their best to be quick with any issues I have. Often it's out of their hands.
BTW There was something about the very cheerful effort of a salesperson with purple hair tints wearing Santa's hat trying to bring some real cheer to the store's recent silly season atmosphere that needs acknowledging.
I'll remain loyal to the Mt Barker RR people I deal with because of their refreshing way of humanising every visit with their genuine use of honesty, integrity and their personalised listening to understand attitudes, which in general, a lot of retail stores attitudes lack these days.

December 29, 2018
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi KM,

Thank you for your review.

Rated 5 out of 5 stars

extremely happy customer

Excellent service for delivery to Whyalla. Delivery man rang before arriving.Lovely bedside cupboard and very well packed. Delivery men very friendly.

December 28, 2018
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Annette,

Thank you for your review.

Rated 5 out of 5 stars

Very helpful

Very helpful. Great product knowledge

December 28, 2018
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Sarah,

Thank you for your review.

Rated 5 out of 5 stars

Radio Rentals A+++

Love Radio Rentals .. have always purchased x rental products and new items and the staff at the Mt Barker ( SA ) store are always friendly and helpful . Would highly recommend them A+++

December 28, 2018
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Francesco,

Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look