Radio Rentals Reviews 

1,057
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Half a star for customer service to loyal 15 year customer Broken washing machine at $20 per week no replacement offered as everything is online now not what I signed up for instore as I’ve always... See more

Rated 5 out of 5 stars

Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept u... See more

Company replied

Rated 5 out of 5 stars

Excellent online service - bit of a hiccup with the first delivery attempt but probably due to the tenant rather thans RR :) Ordered from Tassie to be delivered to a rental in SA ...lots of things to... See more

Company replied

Rated 1 out of 5 stars

I purchased my desktop computer (making me the legal owner and it being private property)from radio rentals after end of lease.Many months went past without issue, until recently.My entire HDD went in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

SA's Biggest Electrical Retailer for over 60 yrs! Rent It, Buy It & Interest Free It payment options for TVs, Fridges, Washers, Computers, Furniture & much more


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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2.9

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(1,057)

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Rated 4 out of 5 stars

My purchase was a Panasonic DVD…

My purchase was a Panasonic DVD recorder. I was disappointed to see you did not stock the lower priced model, which would have adequately filled my needs. Your salesman answered all my questions. The person he suggested to install was also competent.
Thank you for your help.

February 11, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Ivan,

Thank you for your review.

Rated 3 out of 5 stars

Interest very high

Interest very high. Paying double what the items worth.

February 11, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Cindy,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 1 out of 5 stars

Delivery/instalment

When purchasing this product, we were promised free instalment and delivery as promoted all over the shop. Our fridge had been delivered and the drivers failed to instal the fridge left it in my garage and just drove off. I’m a 60kgs woman that clearly could not do so myself. Overall I’m really unhappy with this service. I had tried contacting the Elizabeth store multiple times for multiple days and never once got through or heard back. I’m very disappointed with this service.

February 7, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Harrison

Thank you for your review.

We are sorry for the inconvenience caused to you.

Our customer services team will get in touch with you soon to assist you.

Rated 3 out of 5 stars

ORDERING ONLINE

ORDERING ONLINE
I ordered a chest freezer online, paid in full and received an email to say that it would "probably" be ready for collection by a date 2 weeks later. I had to ring and find out that there was no stock in Australia and told it would be 2 weeks before any arrived. Two weeks later after phone calls, not all returned, was told that it was on its way, but then a week later I was told that Fisher and Paykel were not bringing a shipment into Australia for another 2 weeks. After almost 6 weeks from ordering it was agreed that we would take another brand of freezer, a different size but it was sourced quickly. The people handling the online orders we friendly and polite but there are obvious issues with stock from Fisher and Paykel.
Having a way of determining availability quickly and accurately would help - or just buy in store.

February 6, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Don,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 5 out of 5 stars

Joyce Evitts was fantastic

Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept us informed during what turned into about 3 hours of back and forth with finance.
Many thanks Joyce, you are a treasure

February 5, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Simon,

Thank you for your review.

Rated 5 out of 5 stars

Good service

Good service. Friendly staff. Quick action on my request

February 5, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Andrew,

Thank you for your review.

Rated 5 out of 5 stars

Great staff

All of the staff I dealt with were very helpful and friendly. Thank you

February 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Emma,

Thank you for your review.

Rated 5 out of 5 stars

Very Good Customer Service.

Will was very helpful, friendley, co-operative, and great Customer service, was updront with my credentials, tried his hardest to please . very gd.

February 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Beverley,

Thank you for your review.

Rated 1 out of 5 stars

Constantly stop taking direct debit…

Constantly stop taking direct debit payments when the money is there in the account forcing late fees and taking more money then needed

February 1, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Connor,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

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