Half a star for customer service to loyal 15 year customer Broken washing machine at $20 per week no replacement offered as everything is online now not what I signed up for instore as I’ve always... See more
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Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept u... See more
Company replied
Excellent online service - bit of a hiccup with the first delivery attempt but probably due to the tenant rather thans RR :) Ordered from Tassie to be delivered to a rental in SA ...lots of things to... See more
Company replied
I purchased my desktop computer (making me the legal owner and it being private property)from radio rentals after end of lease.Many months went past without issue, until recently.My entire HDD went in... See more
Company details
Information provided by various external sources
SA's Biggest Electrical Retailer for over 60 yrs! Rent It, Buy It & Interest Free It payment options for TVs, Fridges, Washers, Computers, Furniture & much more
Contact info
108 Main North Road, 5082, Prospect, Australia
- 1800199285
- enquiries@radiorentals.com.au
- www.radiorentals.com.au
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was happy with service and the sales…
was happy with service and the sales person was friendly

Reply from Radio Rentals
My purchase was a Panasonic DVD…
My purchase was a Panasonic DVD recorder. I was disappointed to see you did not stock the lower priced model, which would have adequately filled my needs. Your salesman answered all my questions. The person he suggested to install was also competent.
Thank you for your help.

Reply from Radio Rentals
Liked the fact that what I wanted was…
Liked the fact that what I wanted was at another store but was ale to pay for it at my store and just go and pick it up.

Reply from Radio Rentals
Friendly people at the Munno Para…
Friendly people at the Munno Para store, always helps me out.

Reply from Radio Rentals
Interest very high
Interest very high. Paying double what the items worth.

Reply from Radio Rentals
Delivery/instalment
When purchasing this product, we were promised free instalment and delivery as promoted all over the shop. Our fridge had been delivered and the drivers failed to instal the fridge left it in my garage and just drove off. I’m a 60kgs woman that clearly could not do so myself. Overall I’m really unhappy with this service. I had tried contacting the Elizabeth store multiple times for multiple days and never once got through or heard back. I’m very disappointed with this service.

Reply from Radio Rentals
ORDERING ONLINE
ORDERING ONLINE
I ordered a chest freezer online, paid in full and received an email to say that it would "probably" be ready for collection by a date 2 weeks later. I had to ring and find out that there was no stock in Australia and told it would be 2 weeks before any arrived. Two weeks later after phone calls, not all returned, was told that it was on its way, but then a week later I was told that Fisher and Paykel were not bringing a shipment into Australia for another 2 weeks. After almost 6 weeks from ordering it was agreed that we would take another brand of freezer, a different size but it was sourced quickly. The people handling the online orders we friendly and polite but there are obvious issues with stock from Fisher and Paykel.
Having a way of determining availability quickly and accurately would help - or just buy in store.

Reply from Radio Rentals
The salesman was upfront and personable…
The salesman was upfront and personable took time to explain everything

Reply from Radio Rentals
Joyce Evitts was fantastic
Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept us informed during what turned into about 3 hours of back and forth with finance.
Many thanks Joyce, you are a treasure

Reply from Radio Rentals
I have brought many things from Radio…
I have brought many things from Radio Rentals and always received good service. Thank you.

Reply from Radio Rentals
Good service
Good service. Friendly staff. Quick action on my request

Reply from Radio Rentals
Great staff
All of the staff I dealt with were very helpful and friendly. Thank you

Reply from Radio Rentals
Very Good Customer Service.
Will was very helpful, friendley, co-operative, and great Customer service, was updront with my credentials, tried his hardest to please . very gd.

Reply from Radio Rentals
I have been with RR for many years &…
I have been with RR for many years & will remain so for many more. They look after me :)

Reply from Radio Rentals
Constantly stop taking direct debit…
Constantly stop taking direct debit payments when the money is there in the account forcing late fees and taking more money then needed

Reply from Radio Rentals
Good customer service friendly staff…
Good customer service friendly staff member and value for money items to buy

Reply from Radio Rentals
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