I bought 2 pairs of sneakers and sens them back on my own because they were too big It' s bee over a month and the shop don't answers my maila. I have no shoes and no money return!! Never again,they... See more
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EXCELLENTE STORE!! EXCELLENT SERVICE. THEY REPLY IMMEDIATELY WITH E MAIL ABOUT MY PARCEL. VERY GOOD QUALITY OF PRODUCTS. I BOUGHT A BEAUTIFUL LEATHER HANBAG " LA CARRIE". ITEM AS DISCRIBED.... See more
Great value and prices, easy to order, reliable shipping and tracking to the U.S.. I have used them twice so far with fantastic results, I highly recommend!
Product arrived on time =) great packaged! Everything perfect Thank you soo much RafaelStore , I had a wonderful experience with you..
Company details
Information provided by various external sources
Dal cuore calzaturiero mondiale: la regione Marche, zona del maceratese e del fermano, Rafael Store vi propone in esclusiva prodotti accuratamente selezionati che rappresentano l’eccellenza nello sviluppo qualitativo e di confort. Grazie alla vicinanza geografica e al contatto diretto con i nostri più grandi produttori di calzature e accessori Rafael Store vi offre articoli di elevata qualità a prezzi accessibili. In questa costante ricerca di prodotti esclusivi che rappresentano l’eccellenza nel settore di appartenenza, Rafael Store ha focalizzato il proprio core business nella vendità di articoli delle più prestigiose Griffes mondiali quali: PREMIATA, OFFICINE CREATIVE, PANTANETTI, BELSTAFF, VERSACE, MOMA, MICHAEL KORS, LIU JO, LOVE MOSCHINO etc.
Contact info
Viale Enrico Mattei 7, 62019, Recanati, Italy
- +39 071 8743584
- info@rafaelstore.it
- www.rafaelstore.com
Cheating on people
I bought 2 pairs of sneakers and sens them back on my own because they were too big
It' s bee over a month and the shop don't answers my maila. I have no shoes and no money return!!
Never again,they cheating people from other countries. I had to pay for the package from Poland to Italy and IT wasn't cheap! Shot not the shop!!!
April 4, 2024
Unprompted review
EXCELLENTE STORE!
EXCELLENTE STORE!!
EXCELLENT SERVICE.
THEY REPLY IMMEDIATELY WITH
E MAIL ABOUT MY PARCEL.
VERY GOOD QUALITY OF PRODUCTS. I BOUGHT A BEAUTIFUL LEATHER HANBAG
" LA CARRIE". ITEM AS DISCRIBED. VERY FAST DELIVERY!! HIGHLY RECOMENDED.
ELENI PASCHALIDOU - GREECE
June 21, 2023
Unprompted review
Gorgeous Italian's shoes
Fourth deals with RafaelStore. Highly recommended
November 21, 2022
Unprompted review
Topservice
Topservice. Shoes delivered in 4 working days from Italy to Belgium!
January 10, 2023
Unprompted review
Ordered A michael Kors sneaker which…
Ordered A michael Kors sneaker which cost 75 euros to deliver ! 7 days later and still have not received it, you would expect delivery next day for a 75 euro delivery service.
November 25, 2022
Unprompted review
Reply from RafaelStore.com
Hi,
package expedited on November 22nd and delivered on November 26th - so delivery in 4 days.
Tracking MaltaPost: CB044233661IT
https://www.maltapost.com/tracking#/tracking
Thanks
Rafael Store Staff
Delighted with my purchase
Delighted with my purchase, come super fast and at an amazing price. Highly recommended.
October 11, 2022
Unprompted review
The shoes arrived in perfect condition…
The shoes arrived in perfect condition and on time. Excellent service. Thank you
September 19, 2022
Unprompted review
Product arrived on time =)
Product arrived on time =)
great packaged!
Everything perfect
Thank you soo much RafaelStore , I had a wonderful experience with you..
July 12, 2022
Unprompted review
Efficient process from Rafaelstore
Submitted the order on Monday for a pair of Karl Lagerfeld sneakers and received package in Frankfurt on Saturday. Process was uncomplicated and sneakers arrived in pristine condition!!
May 21, 2022
Unprompted review
These guys are full of crap!
These guys are full of crap! Scammers! I tried to return a pair of boots that I didn't like, and they made the return process extremely difficult, so they can weasel their way out of the return. Don't trust them! They are CROOKS!
May 12, 2022
Unprompted review
Reply from RafaelStore.com
Dear customer, the return period is 30 days and has not been respected - so the return could not be accepted.
We invite you to respect the return rules set out in the conditions.
Thanks
Rafael Store Staff
Perfect
Perfect! Fast delivery and the best price for the item I was searching for so long😊
April 20, 2022
Unprompted review
Fast and efficient service
Fast and efficient service. Great product. Another purchase next season…!👍🏻
April 16, 2022
Unprompted review
Great price quick postage
The boots arrived exactly as pictured. They were a great price, and they were posted out promptly.
Would definitely buy from them again.
April 7, 2022
Unprompted review
Great store, great price !
fast delivery, extremely satisfied with my Fiorentini+Baker boots. 5 stars, thank you guys !
September 6, 2021
Unprompted review
Great value and prices
Great value and prices, easy to order, reliable shipping and tracking to the U.S.. I have used them twice so far with fantastic results, I highly recommend!
April 5, 2021
DO NOT ORDER FROM THE UK!!!
DO NOT ORDER FROM THE UK!!!
I ordered a pair of trainers from this website and received an unexpected tax bill of £48 from FedEx which I have to pay.
Quite an expensive pair of trainers in the end...
April 1, 2021
Unprompted review
Reply from RafaelStore.com
Dear customer,
The UK is no longer part of the EU as of January 1st 2021 - as indicated on the site we are not responsible for any customs fees required by the country of destination as they are taxes for your state.
Thanks
Rafael Store Staff
You don't know how to do an invoice…
You don't know how to do an invoice correctly and wouldn't resolve the issue I had . Terrible customer service.
March 31, 2021
Reply from RafaelStore.com
Dear customer,
The UK is no longer part of the EU as of January 1st 2021 - as indicated on the site we are not responsible for any customs fees required by the country of destination as they are taxes for your state.
Thanks
Rafael Store Staff
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