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Rated 5 out of 5 stars

Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service... See more

Company replied

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

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Rated 5 out of 5 stars

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Medical Equipment Manufacturer
  3. Physiotherapy Equipment Supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

185 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Kind courteous

Kind courteous, delivered when needed, excellent service.

June 8, 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you, Javier, appreciate your review and hope you have a wonderful weekend.

Rated 5 out of 5 stars

This machine has changed my life

This machine has changed my life! After trying so many different remedies for hyper-hydrosis over the years, with nothing working, I was very skeptical. But this feels like a miracle machine. My palm and feet sweat have gone down 90% and my life has been forever changed. I am so thankful.

May 30, 2023
Unprompted review
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Reply from RA Fischer Co.

Hello Nora, thank you very much for taking the time to share that! You are right, a lot of patients start to lose hope when other prescription options keep failing. We're so glad that you gave us a chance and that the device has had a positive impact on your quality of life. After all, you deserve it! : )

Rated 5 out of 5 stars

Delia was awesome to work with

Delia was awesome to work with. She made the process as simple as could be to get me the medical device I needed.

February 1, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Brian, thank you for your review! We'll let Delia know that you said hi. So glad to hear that she was able to make the process easy for you : )

Rated 5 out of 5 stars

RA Fisher company has been absolutely AMAZING

RA Fisher company has been absolutely fabulous to work with! Our daughter suffered from hyperhidrosis and we tried many different treatments, but none of them seemed to work. Since she started using the iontophoresis machine we have noticed significant improvements. Our daughter is no longer self-conscious about her hands and her confidence has improved greatly! RA Fischer Customer service (Delia Hamm) is top notch and she was always willing to help out while getting started, as well as always available to answer questions during the treatment. They also went above and beyond in helping us getting the machine through our insurance company! A++++ company and staff!!!!

Sincerely,
McClure Family

March 13, 2023
Unprompted review
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Reply from RA Fischer Co.

Wow, thank you so much for sharing your story, McClure Family! We'll pass your kind words onto Delia. Most importantly, so glad to hear that your daughter is seeing results! We know how difficult this condition can be on younger people. Success stories like this are why we love what we do here. Have a great week!

Rated 5 out of 5 stars

Great customer experience with Delia!

Delia was very prompt in reaching out to me and keeping me up to date with the ordering process and instructions. I really appreciated how diligent she was in following-up and was able to give me a prompt timeline of when my device was going to be delivered, which was quite fast!

February 28, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi, thank you very much for sharing your experience! We'll pass your kind words onto Delia to let her know she was appreciated. Have a great rest of your week : )

Rated 4 out of 5 stars

Effective and a Life Changer for my Daughter

Despite a LONG journey trying to get reimbursement from insurance, the effort finally paid off. Aetna covered the equipment in full. My 17 year old has suffered tremendously from hyperhidrosis on her feet and hands. The equipment has been a lifesaver and we've had tremendous success. Only 4 stars as it took constant calls to RA Fischer for updates on the insurance claim over a 4 month period. Would have liked more proactive updates on their part, but it worked out in the end. And for that we are grateful.

September 24, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Stacey, thanks for taking the time to share your experience! Yes, insurance companies can certainly drag out the process sometimes. Our Treatment Specialists always call with updates when we have them, but you are right, sometimes those updates from the insurance side are few and far between. We'll work to be more proactive next time. So glad to hear the device is working for you though! Please reach out if there's anything else we can help with : )

Rated 5 out of 5 stars

Excellent experience with RA Fischer

Great experience with RA Fischer. I wanted to try out an iontophoresis machine. I filled out the form and Lisa reached out. She helped me with everything from getting the machine to helping me get it to work for the first few months. My sweating was worse for awhile and got better. I didn’t see the results I wanted until 3 months in. But Lisa helped a lot throughout the time. Finally, I now have the results I want and it’s truly life changing.

January 6, 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Patrick, so happy to hear that! For some patients, you're right, it can take time to figure out the right combination of settings, sessions, etc. to achieve the level of dryness you want. That's why our Treatment Specialists like Lisa are here for you every step of the way. I'll let her know you gave her a shoutout! Have a very Happy New Year : )

Rated 5 out of 5 stars

Delia Hamm… I can’t tell you enough…

Delia Hamm… I can’t tell you enough good things about her or the Iontophoresis RA Fischer Machine. A little history, I used to sweat profusely. My underarms were always nasty. I could scrub them real good. Get out of the shower and then immediately start sweating. It was a bad feeling knowing I couldn’t control it. The worse part? My Daughter is blessed with my issue. I didn’t want her going through school and being made fun of. I was very very self conscious. I wouldn’t raise my arms in church or at sporting events. My wife would even tell me “YOU STINK.” It started to have a toll on my self esteem. My family DR. Prescribed these pads that were saturated in a medicine and THEY WORKED! but a week later, I’m out to eat with my family and I couldn’t read the menu. My vision was blurry. I contacted my Dr and she said that’s a side effect. So I started researching online of what helps. I stumbled upon RA Fischer. I wanted more info. Delia Hamm answered all my questions. She checked my insurance to see if covered the Machine. Well that was a fiasco, not on Delia’s part my Dr. had no idea what the Fischer was or anything. The response from her was, “I’m gonna have to research this some more.” Well a few more months pass and I’m livid and wet and stinky I get hopeless. I told Delia Hamm everything that was holding me back.. get this She referred me to a Dr that hooked me up! And if your worried about financing, they have that to. Best thing in the world. I have armpits and feet that are dry. I could hide the feet better being drenched than my armpits. I was skeptical at first. Like ok this is a scam but hey what do I have to loose right? Delia walked me through it step by step. First every other day treatment now once weekly. Give it a try. I’m not guaranteeing that it will work for you. Everyone is different. I can guarantee that if you have tried everything else and it failed, try the RA Fischer. Iontophoresis If you stick with it consistency is key. It WILL work. You will be dry. Best part no oils or medicine. It uses state of the art tap water yup that’s right! Plain ole tap water and a very sophisticated control center. Easy to read display. It’s gentle it works, take if from someone who always looked like their underarms just lost in a super soaker contest. Try it today you deserve it. Please note… this review date of experience is for the 5th. I have been a happy dry customer since around October.

December 5, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Bradley, thank you so much for taking the time to share your experience. It's not easy to talk about sweating so we really appreciate the effort you put into this review. Hopefully it helps other patients out there see that they are not alone and inspires them to not give up until they've found a solution that works for them!

Rated 5 out of 5 stars

Life changer

I've had severe hyperhidrosis since i was a child, I've tried everything to help with my hyperhidrosis...botox, pills, creams, which all failed. This device is a life changer, my hands and feet were dry after less then 2 weeks. It's an easy to use device and it's not painful. My life has changed because of this device, I'm a customer for life! I'm so glad i found RA Fischer.

July 11, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

So glad to hear it, Desiree! Thank you for your kind words. We're just happy that you've finally found a solution that works for you. Have a great week, and let us know if there's anything we can do for you : )

Rated 5 out of 5 stars

My daughter has had issues for years…

My daughter has had issues for years with constant sweaty hands and feet. It was starting to really affect her daily life. Since she’s had her machine, the results over the last three months are incredible. The machine she has has helped her so much. I’m so glad we went this product and company. They’ve been amazing. Dan Moyer has been a huge help since we got the machine. It works hard to help the patients out with what they need.

September 8, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Erin, thank you very much for sharing your story with us. We're happy to hear that Dan was able to help out, and even happier to hear that your daughter is seeing results. We hope you both have a great weekend!

Rated 5 out of 5 stars

This actually works and we couldn't be…

This actually works and we couldn't be happier! My 13 year old daughter had tried many creams (over the counter and prescription), pills and even Botox in the palms of her hands and nothing worked for her hyperhydrosis. She had to avoid many activities because of the embarrassment of her sweaty hands. She had also developed anxiety surrounding certain things- worrying if she might have to hold someones hand during school or dance class.
After just under 3 weeks, my daughter came home from school so excited that she was able to do the monkey bars and enjoy the playground. Something she hadn't done in many years! The iontophoresis machine from RA Fischer is literally an answer to our prayers! Customer service is great too. I have sent many emails with different questions and I always get the answers I need!

September 7, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you very much for taking the time to leave your review, and we are so happy to hear that the treatment is working for your daughter! Our team is here for both of you should you ever need anything.

Rated 5 out of 5 stars

Amazing Leap from the Previous Device!

I've been using an RA Fischer Iontophoresis machine to control severe Hyperhidrosis of my hands and feet since 2013. It works like nothing else on the market. I've had no burning/irritation (like I had from all the prescription anti-perspirants I tried), and the drying effect is perfectly even.

I recently replaced my device with the new, metal-free version. It is incredibly comfortable, portable and convenient. The new digital controller makes things so easy. Highly recommend this device if you suffer from sweaty hands/feet!

August 26, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you for sharing your experience, Daniel! We're happy to hear that you're enjoying the new updates with our Fischer device. We hope you have a great weekend : )

Rated 5 out of 5 stars

RA Fischer success

I started using the Fischer device last month, and have had completely dry hands and feet for the last two weeks--something that has never, ever happened in my entire life. I'm still in a daily treatment stage (20 minutes at 20mA, hands and feet at the same time), but it's literally life changing, as hyperhidrosis has determined so many aspects of my daily life until now. Dan Moyer was prompt in answering my questions and helping me figure out a treatment level and schedule that is working.

August 9, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

So happy to hear it! Thank you for sharing your success story. Working with a Treatment Specialist can really help give you confidence when getting started. Have a great rest of your week!

Rated 5 out of 5 stars

Life changing product

Life changing product! I’ve been using my RA Fischer machine for over two years now and it has been a total game changer. Thank you RA Fischer for selling a great product and investing research dollars to bring the best iontophoresis machine to the market!

July 19, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Evan, thank you for taking the time to share that with us, we appreciate the kind words! We're happy to hear that you've seen dryness with our Fischer. We are working to spread hyperhidrosis awareness and success stories like this really help. Thank you again.

Rated 5 out of 5 stars

Worth every penny

I was really hesitant because i did not think anything would ever stop my sweating. My sweating was so bad that I could get pools of water in my hands and have to change shirts constantly. it tormented me everyday and I made social decisions because of my sweating. This device made living with HH livable. I finally feel like I have control of my life again. I still get small outer hand and underarm sweats here and there but not enough to bother me. I am even slowly cutting back on my sweat medication. 1k$ is a lot of money but I would've paid 10x that for these results! Please if you're like me and think theres no way out give this a try! The maintenance can be annoying but if you're like me you'd do anything to get your life back.

June 15, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Zach, thank you so much for sharing your experience. HH can really get in the way of people pursuing activities, friendships, careers, etc so we are happy to hear that you have your life back! That's our #1 goal here. Over time, hopefully you will be able to continue to reduce frequency of use until you settile into an as-needed basis that's more manageable, too. Thank you again, and have a wonderful summer!

Rated 5 out of 5 stars

This product changed my son’s life

This product changed my son’s life!
His hyperhidrosis (hands, feet and underarms) has improved drastically. He now sweats a “normal” amount and is much more confident.
Thank you for providing this easy product that actually works without causing any harm.
We recommend it highly to anyone suffering from this condition and confirm that it really does work.
Thanks also to the helpful and friendly staff!

May 2, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello, thank you for taking the time to share your story! We're so happy to hear that our Fischer has been life-changing for your son. We truly do love what we do here and appreciate every patient we have the opportunity to work with. Please let us know if there's anything we can do for you or your son in the future : )

Rated 5 out of 5 stars

Outstanding Customer Service

My 13 year old daughter has been using the Fischer iontophoresis machine for approximately two years. She uses it for hyperhydrosis involving her palms and soles. This modality of treatment has been life changing for her. Her Hyperhydrosis symptoms did not personally bother her until she reached middle school which is when we initiated treatment. She has near 100% relief of symptoms while using her “sweat machine” as she likes to call it. No other treatment modality came close to this. The machine is simple to use, easy to store and most importantly safe. Fischer has provided amazing customer service. After 2 years of heavy use we developed a problem with the display window on the unit. When I notified Fischer, they sent out a new machine the very same day so as not to delay treatment. No questions asked. I highly recommend this product and company.

Richard

March 7, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Richard, thank you very much for taking the time to share your experience. Appreciate the customer service shoutout as our Treatment Specialists really do their best to get to know patients and provide guidance/support every step of the way. We hope you and your daughter have a great week.

Rated 5 out of 5 stars

Our daughter was diagnosed with hyperhydrosis a…

Our daughter was diagnosed with a condition that gives her very sweaty hands. The dermatologist recommended an Iontophoresis device. After doing some research we determined that RA Fischer provided the best product for our daughter. I contacted Lisa Reynosa at RA Fischer who went well beyond what I expected in customer service. I provided her with our insurance information and she did the rest. Lisa was professional and diligent, stayed on top of our case and we received the Tap Water Iontophoresis just the other day. We look forward to working with Lisa and RA Fischer in treating our daughter. We highly recommend RA Fischer

Thanks

Joe Carcaci

February 3, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Joe, thank you very much for taking the time to share your experience! We've passed your kind words onto Lisa, who is very grateful. We also look forward to working with you and your daughter, and if you have any questions at all, feel free to contact Lisa. She'll be more than happy to walk you through setup and the treatment plan. Have a great rest of your week : )

Rated 5 out of 5 stars

Dan absolutely rocks

Dan is perhaps the most professional and attentive customer services provider I've ever come across. He'll patiently walk you through your entire process and kindly answer every question you may have along the way. The world would be in a lot better place if we have more Dan's running things!

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Iontophoresis is a blessing

I suffered from hyperhidrosis for years without knowing that there were cures available. My social life from a young age included avoiding touching people with my hands at nearly all costs. Excessively sweaty hands also prevented me from playing card games because of the damage that would be done to the playing cards. This was the case all through high school and undergrad for me.

After I was older, I decided to look into solutions for the issue. I tried a few dab on antiperspirants but nothing worked. At some point, I was describing the difficulties to a friend who was a dermatologist and she mentioned iontophoresis as an option. After a quick assessment appointment, she wrote a prescription for the device and we ordered it right away.

Years later, my hyperhidrosis is still under control with weekly maintenance treatments. Looking back, I wish that someone had told me about this option when I was younger. The wet hand social difficulties in high school certainly didn't make those years any easier and this cure would have been a blessing.

January 18, 2022
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Steve, thank you so much for sharing your story. We talk to patients every day who feel like they're running out of options. Sometimes the systems we put in place to get by end up putting more stress on us than continuing to looking for solutions! We're so glad to hear that iontophoresis has been successful for you. Have a great rest of your week : )

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