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Rated 5 out of 5 stars

Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service... See more

Company replied

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

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Rated 5 out of 5 stars

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Medical Equipment Manufacturer
  3. Physiotherapy Equipment Supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quest to Dryness!

Jessica was really helpful, understanding, and vigilant(with getting doctors papers) with helping me get the treatment i need. I received my equipment within a few days. One week in and positive responses experienced. Thank You so much

January 24, 2020
Unprompted review
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Reply from RA Fischer Co.

You're very welcome! Thank you for sharing your experience with other hyperhidrosis patients. If you have any questions, we're always here. Cheers to a sweat-free 2020 : )

Rated 5 out of 5 stars

Sarah was extremely helpful assisting…

RA Fischer Co was great to work with. Sarah was extremely helpful assisting me. Communication was easy and professional.

January 23, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Catherine, thanks for sharing your experience! We enjoyed helping your patient through the process of getting them an iontophoresis machine. Have a great weekend!

Rated 5 out of 5 stars

Excellent Experience

Working with Jessica at RA Fischer Co. to obtain this device could not have been easier. She coordinated with insurance on coverage, was responsive and courteous. It was a great experience.

The device itself is easy to use and way more effective then prior devices. So grateful RA Fischer worked with me to get this device. It is truly life changing.

January 17, 2020
Unprompted review
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Reply from RA Fischer Co.

Thanks for sharing your experience! So happy to hear that your Treatment Specialist Jessica was able to make the process easy for you. Here's to a new sweat-free you in 2020 : )

Rated 5 out of 5 stars

Great customer service

Worked with Jessica on getting my iontophoresis device. She worked with me to troubleshoot my device and helped me get it up and running.

January 16, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Patrick, glad to hear your Treatment Specialist Jessica was able to help out! Thanks for taking the time to leave your review. Enjoy the rest of your week!

Rated 4 out of 5 stars

It works great

It works great, the only draw back is I get extremely itchy hands afterwards.

December 24, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Marie, glad to hear you're seeing results! Itching can sometimes be a sign of overuse. Please talk to your Treatment Specialist if you have any questions about your maintenance schedule.

Rated 5 out of 5 stars

No more sweaty hands!

I have been suffering from Hyperhidrosis for as long I could remember. I tried different products with no luck. Finally my dermatologist said I should try iontophoresis. I got in contact with with Ra Fischer and spoke with a representative and they quickly got the process started. I received my machine pretty quickly and was so excited and just amazed of how fast I saw results. I am so Thankful to Sarah A. @ Ra Fischer for helping me get my machine. The process was easy from beginning to end. Yeay to DRY hands!!!!!

December 16, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Alicia, thanks so much for sharing your experience! We're glad your Treatment Specialist Sarah was able to guide you through the insurance process. The even better news: you're seeing results! This year it'll be a New Year, New You for sure, Alicia! : )

Rated 5 out of 5 stars

Exceptional help working with insurance…

Exceptional help working with insurance and doctor. The iontophoresis machine has been a life changer for me. Drysol was annoying to use and becoming nearly impossible to find, the new machine works better, more convenient, and allows me to have dry hands and feet with use only once a week.

November 20, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Tyler, thanks for taking the time to share your story. We're so glad that we could help you find a sweat solution that's convenient or your schedule - and works! Have a great rest of your week : )

Rated 5 out of 5 stars

Nothing has worked better to stop the…

Nothing has worked better to stop the hand sweating.

November 14, 2019
Unprompted review
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Reply from RA Fischer Co.

Glad to hear you're seeing results, Sam! Enjoy the rest of your week and hope you have a great weekend : )

Rated 5 out of 5 stars

I have been battling palmar and plantar…

I have been battling palmar and plantar hyperhidrosis for as long as I can remember (now age 25). I tried Drysol, anticholingergics, Qbrexza, and Carpe lotion. They either dried out my hands too much to the point where they were cracking, caused too many adverse side effects that I didn't think were worth it, or just didn't control my sweating enough. I've even been hit with the, "You should practice mediating and stress relieving exercises which is probably why you're sweating so much." I understand the idea behind stress and anxiety causing excessive sweating, but you really know when its a problem when you're as relaxed as can be and randomly start sweating with no triggers. When I started to do my own online, amateur research on possible remedies, I came across RA Fischer's website and asked my dermatologist about iontophoresis. Surprisingly, they stated they had never heard of iontophoresis as a treatment method, and suggested the anticholinergics, botox injections, Qbrexza, etc. which they normally used as treatments. I tried those, and wasn't satisfied. So I reached out to RA Fischer online, and they were kind enough to answer all my questions in a timely manner, got in touch with my dermatologist, and checked if my insurance would cover the machine. After a couple months of paperwork to get a prescription for insurance to cover it, I received the machine. I'm only on my 6th session for my feet and am already noticing results. Something as simple as wearing sandals or a foot massage I would never even bother trying before because the sweat was embarrassing and demoralizing. Now, my boyfriend can massage my feet without a drop of sweat which is something really small to some, but an amazing achievement for me! I'd like to directly thank Jessica Batchelor for helping me get this product quickly so now I can pursue my career without being self-conscious about my condition. Thank you so much, Jessica, and thank you RA Fischer for helping people like me with hyperhidrosis :)

November 12, 2019
Unprompted review
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Reply from RA Fischer Co.

Jessica asked to respond to your review personally, Kenisha:

"Thank you Kenisha!!! I had such a good time chatting with you. Anytime you need anything you just hit me up and I'll be here for you. Now go enjoy yourself a foot massage!!"

Rated 5 out of 5 stars

Iontophoresis Device

HI!
Before discovering RA Fischer, I've been struggling with hyperhidrosis ever since high school. Ever since I discovered I had hyperhidrosis, I became very socially shy. I was too embarrassed from the excessive sweating on my hands and underarms, specially when I had to shake people's hands. The situation got even worse when I'm playing basketball games and during job interviews. Over the years, my doctor did prescribed with medicine like Drysol and I've been tried natural remedies to ease my hyperhidrosis. But sadly, none of them worked. I recently just found about RA Fischer and their Iontophoresis device a couple of months ago. I was very skeptical at first, but I finally decided to get it and the results were fantastic. I've been using the MD-1 Iontophoresis Device for like 2 weeks straight and my hands were dry. Honestly, I was really shocked! I was very happy with the results and ever since, I've been feeling very confident in myself.

I just want to give a shout-out to one of the treatment specialist, Jessica, at RA Fischer Co. Thanks for the wonderful communication and feedback! :)

November 11, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Michael, happy Monday! Your story is certainly a great start to our week : ) Thank you for sharing your experience, and we're so glad that Jessica exceeded your expectations. As part of National Hyperhidrosis Awareness Month, we're urging patients to share their stories just like this in hopes of reaching just one more person out there who's living with heavy sweat. Thanks again, Michael!

Rated 5 out of 5 stars

This iontophoresis unit has changed my…

This iontophoresis unit has changed my life! I wish I have known about it sooner. Throughout my life I always had a problem with excessive sweating. I remember leaving my papers wet after writing, not wanting to shake hands, and not being able to wear flip flops.

My iontophoresis arrived in the mail fairly quickly. The machine looked pretty intimidating but there were two sets of instructions. There was a instruction manual for the unit that was very detailed and informative and there was also a quick guide.

Setting up the unit is really simple! The first time I used the lowest setting and for 10 minutes. And I didn’t feel any discomfort what so ever. I instantly noticed a difference which carried on the next day. The second time I used it I noticed a little discomfort but no big deal. I continued to noticed I was having dry hands and feet! :) After a couple of more uses with less sweaty palms and feet, I began to have discomfort (static feeling) with my hands but again totally worth it. The discomfort only started happening after the fact my hands no longer had excessive sweating. I started using it 2-3 times a week for 3 weeks and now I only use it about once a month.

I struggled with hyperhidrosis my whole life and tried other methods that didn’t work. I highly suggest to give iontophoresis a try! I’m extremely thankful that my dermatologist mentioned this to me! :)

November 8, 2019
Unprompted review
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Reply from RA Fischer Co.

Thank you so much for your review, Geraldine! It's the little things - like you said - that are most frustrating about hyperhidrosis. The wet papers. Shaking hands. Flip flops. We're so happy to hear that you're finally dry and down to using the device once a month. Happy National Hyperhidrosis Awareness Month by the way! We really appreciate you taking the time to share your experience, and if you ever have any questions, our Treatment Specialists are standing by! : )

Rated 5 out of 5 stars

RA Fischer Co

RA Fischer Co. was amazing to work with. Their customer service representative was extremely helpful. She went above and beyond contacting my doctor and my insurance company to ensure that I received my needed iontophoresis machine at no cost to me. I could not be more grateful. I have been trying to find a way to manage my sweating for nearly 20 years. I am so lucky to have finally found a way to combat my sweating and gain more confidence.

November 8, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Lisa, wow, what a great story! Thanks for sharing. We're so happy to hear that our Treatment Specialists were able to work with your doctor and insurance carrier to get you the help you deserve. Have a great weekend!

Rated 5 out of 5 stars

I have just received my MD-1 and am…

I have just received my MD-1 and am excited to get rid of my sweaty palms! The customer service has been great thus far and a special shout out to Dan for being so helpful and responsive to my questions. I will provide an update in a few weeks to comment further regarding the results of my "spa sessions".

November 2, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Justin, thanks for sharing your experience! We're glad our Treatment Specialists were able to answer all your questions. Good luck with your treatment and have a great rest of your week!

Rated 5 out of 5 stars

Best and only treatment that works !

Best and only treatment that works for hyperhydrosis from my experience. Very thoughtful and caring company representative.

September 27, 2019
Unprompted review
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Reply from RA Fischer Co.

Raouf, so glad to hear that you're seeing success! Thank you for taking the time to share your review. Have a great weekend : )

Rated 3 out of 5 stars

I need some advice regarding treatment. I am not getting any results!

I have been using this device thrice a week since 08/19/2019 so its been 36 days already and I didn't see any improvement. I started with 5mA sessions for 20 min. I did this 4 times. Then 3 times I did 5mA for 10 min and 10mA for 10 min. Then 2 times 5mA for 5 min and 10mA for 15 min. Then 4 times 5mA for 3 min and 10mA 17 min and last two treatments have been 5mA for 3 min and 11mA for 17 min. I may be able to increase the current 1 or 2 mA more but at 11mA it does get somewhat uncomfortable but i think i may be able to do till 13 or 14 mA max. Could you suggest any changes that I might do to improve results? Should I increase frequency from thrice a week to more? Should I increase current? Should I increase total time from 20 min to more? What difference does higher current make?

September 24, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Abdullah, thanks for reaching out. These are all great questions. I'll notify your personal Treatment Specialist and they'll be in touch to walk you through your treatment schedule. Have a great rest of your week.

Rated 5 out of 5 stars

Gratitude

RA Fisher is not only a company can solving people's problems but also have professional and patient employees like Jason Miyagishima. I'm really thankful for his help.

September 19, 2019
Unprompted review
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Reply from RA Fischer Co.

Thanks so much for your thoughtful review! Our Treatment Specialists pride themselves on supporting patients no matter where they are in their journey - from helping with your RX to tech support. Have a great rest of your week : )

Rated 5 out of 5 stars

MD-2

Sarah was extremely knowledgeable and helpful in assisting me in obtaining my device. She took the time to explain the process. There were some insurance hiccups and she took steps to work through those with my doctors office and provider. There was never any pressure to purchase a device. After finalizing everything, I received the device within a few days. The set up was easy. I’ve finished 4 sessions, so it’s too soon to say it works but I will post again when I see an improvement.

September 4, 2019
Unprompted review
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Reply from RA Fischer Co.

Thanks for sharing your experience! We're so glad to hear that Sarah was able to help navigate the insurance process. It can be tricky! But we pride ourselves on being a full-service company, and hearing things like this gives us all the feels : )

Rated 5 out of 5 stars

Great company, great product

I used the iontophoresis machine many years ago, but I had to stop it because of my pregnancies. I would like to use it again and chose Ra Fischer according to their customer reviews. I can definitely say that they deserve more than 5 stars! I just sent an initial email to the customer center to mention my interest in buying the product and then, they handle every step without any worries. I did not have a doctor report, so they helped me to get a report from my doctor, they contacted my insurance company and prepared claim, end finally sent the machine to my address. I worked with Sarah during this process. She was very nice and professional. She informed me every step of the process, answered all my questions professionally and she continues to communicate with me to be sure if everything works better even after I received my machine. From beginning to end, a hassle-free experience. Thank you Ra Fischer and Sarah!

August 22, 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Wow, thank you so much for sharing your experience, Ju! We're happy to hear Sarah was able to work with your insurance on your behalf and get the device covered. Please let us know if you have any questions at all. Otherwise, enjoy the rest of your week! : )

Rated 5 out of 5 stars

Can't thank them enough

Tried everything for years and nothing worked. A new dermatologist reffered me to RA Fischer and I can't thank them enough. I've been using my machine for about a week now and I'm already seeing a HUGE difference. Jason is my treatment specialist and he answered all of my questions and gave me the info I need to get reimbursed from my insurance company. He offered to work with my insurance but because I wanted it right away I ended up paying out of pocket and now I'm trying to get it covered by insurance but the packet he gave me is great and lists all the steps. So happy thanks RA!!

August 9, 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Awesome, glad to hear it, Dave! Remember: Jason will always be available to answers your questions about treatment, so if you need anything (anything at all) just give him a call!

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