Royal Air Force Museum Reviews 11

TrustScore 3.5 out of 5

3.3

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Company details

  1. Tour Operator
  2. Hobby Store

Information provided by various external sources

Britain's National Museum of Aviation, celebrates the story of aviation from before the Wright Brothers to the RAF of the 21st Century.


Contact info

3.3

Average

TrustScore 3.5 out of 5

11 reviews

5-star
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1-star

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Rated 3 out of 5 stars

Great place although not disabled friendly

I have given this 3 stars because of the aircraft you can see here, however my wife is disabled and the RAF museum is definitely not disabled friendly. Pretty much all the lifts to higher floors are out of action and each time we come it’s the same situation. Even the disabled lift in hangar 6 was out of action.
Restaurant is good but a little pricey. They also have set meals they apparently cannot deviate from. I asked for a sausage roll chips and beans. Apparently I could have sausage roll and chips but not beans as it’s not part of a set menu?
There is a colouring section for kids in hangar 6 but pretty much all if the pencils are broken and there is no sharpener to sharpen them. Not really much use for colouring then.
It’s still a great day out for free unless of course you are disabled.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

A must for a day out

It was a family visit (all adults) and the first time for us all. We all thoroughly enjoyed seeing all the planes and getting involved in the interactive games.
Our first stop was the cafe for a very late breakfast of panini’s which were filled well, hot and tasty. The coffee was of a good quality and the cappuccino perfectly made.
All hangers were laid out well and information was clear.
There were adequate staff and the ones we interacted with were friendly and helpful.
Our 5 hour visit means we probably won’t need to return but we would all recommend it.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Big disappointment

We book our visit in 30/12 for 31/12 . The museum is amazing and definitely worth visiting it …. But the updates at the page doesn’t simply exist . I’ve got with my 5 year old and a bit while after our arrival , we found out that the playground ( which this is why you get there with a 5year old ) was closed till further notice . The 3d presentation was closed because of technical issue from Monday and the flight simulator it was 2weeks out of service . Things that I’ve found out from a rude employee with passive - aggressive answers, as …yes what can we do things do break down and you can see the planes . Well not with a 5 year old my friend ! The truth as another member of staff admitted was that they were understaffed and most of the activities didn’t work ! Not even staff to see the exhibitions as they were supposed to be seen ! So yes full prise but , 10% of the experience ! Definitely going back but I ll have to make sure that everything is working ! Big disappointment for me and my son !

December 31, 2025
Unprompted review
Rated 3 out of 5 stars

The aeroplanes are the stars of the…

The aeroplanes are the stars of the show here. All kinds of planes from 1903 to modern day, they are awesome and particularly the warplanes, which both scare you and make you feel very proud of the pilots and crews that gave so much for us. The only Cafe open was expensive (£11 for a sausage roll, chips and some salad!), the sausage roll was good. Staff are mostly friendly, most of the interactive stuff worked but was uninspiring not exciting. I'm not sure this place will survive with just the planes, and that will be a tragedy, as those brave souls (in every conflict) should be remembered forever.

May 6, 2025
Unprompted review
Rated 3 out of 5 stars

A sad shadow of its former self

I've been a regular visitor to RAFM Hendon over the last 30 years, but sadly my recent visits have resulted in a progressively worse experience each time. The years-long renovation of the original museum space appears to have plateaud, with odd gaps where aircraft once stood and rather ungainly looking floor markings where exhibitions have been ripped out. The interactive area for kids has vanished, instead replaced by dozens of seats, and the shop is full of tat.

What is good is great, such as H1 and H2, but H3/4/5 just suck the soul out of the visit. The museum desperately needs a bit of energy (and cash) to breathe some life into it.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

I first visited the Raf museums way…

I first visited the Raf museums way back in the 1970s and most recently had the pleasure of exploring the Hendon site which proved to be a great day out. I took the sensible precaution of using public transport to get there as I am not overly confident that my driving skills would get me round London but on arrival everything was very well run, the staff are on hand to assist and I spent a good 6 hours there looking at the multitude of aircraft on display allowing an hour in the middle for refreshments in their cafe. I will certainly look forward to a return visit at some point in the future. Keep up the good work!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

The Highlight Tour

We found the Highlight Tour (1.5 hours) very interesting and good value for money. The tour guide was very knowledgeable and answered all of our questions in a friendly manner. We would recommend this tour whether you have visited this museum before or are experiencing it for the first time.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great day

Absolutely fantastic museum. Really enjoyed visiting and would highly recommend to all. I’ll be back!

July 7, 2023
Unprompted review
Rated 4 out of 5 stars

The museum is amazing!

The museum is amazing. Great collection of aircraft from all eras and you can get really close to them all. The cold war hangar is amazing with such iconic aircraft. Outside there are loads of aircraft to see and a small play area to burn off any last bits of energy. Highly recommend this museum. Staff were amazing, really helpful, really friendly and just wanted to help.

Only down side is the food is pretty expensive and very rubbish - I’ll bring my own next time.

April 13, 2023
Unprompted review
Rated 3 out of 5 stars

Disappointing return visit

The RAF museum at Hendon has a fabulous display of military aircraft dating back from the dawn of aviation to Cold War jet fighters and beyond. The site itself and it's exhibits is impressive and appears to have been revamped since my previous visits some years ago to make it a more family friendly experience... However this seems to have been at the expense of some of it's more educational exhibits and also the superb Battle of Britain experience that used to be housed in Hanger 1. Anyone visiting now having been to the exhibition in previous years would I'm sure be disappointed... everything has gone and the B of B exhibit is now just a line of four of the fighters in the main hangers, mixed in with other aircraft, and under a ceiling mounted banner, along with a few photographs of some of the personnel from the battle in a corner – the atmosphere and respectful air of the previous installation is conspicuous by it's absence. My review rating for my past visits would have been 5 stars, sadly I would now rate my museum experience as average.

July 23, 2022
Unprompted review

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