Raijin Sports Reviews 

12
TrustScore 4.5 out of 5

4.3

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Company details

  1. Sports

Information provided by various external sources

Raijin Sports Online Shop offers a great range of quality ski wear and equipment Raijin Sports dealing brands: Patagonia, Teko, Reusch, Bolle, Cebe and Bern


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

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1-star

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4.3

All reviews

(12)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service thank you for going the extra mile to get the ski socks to me before I went on holiday. I’ve told everyone I know how great you are. I look forward to shopping with you again soon.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Personalised experience order to delivery

Fantastic experience. Probably the most personalised service has experienced with a simple online purchase. Order confirmation and shipping update sent from an actual human. Nice touch. Would definitely recommend

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great online order experience

Ordered gloves online - good price, great communication and speedy delivery.
Bit of a glitch going back to the site after paying via PayPal but confirmation email arrived promptly so I knew the order had been successful.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Really good products at brilliant prices, with prompt delivery.

But it is there customer service that sets them apart. They are great.

I will be ordering again and highly recommend others to do so too.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great online shop for Patagonia products

Great online shop for Patagonia products, especially discounted ones / previous seasons' colours.

V fast delivery (next day!)

Website may not look new and neat, but it's just because it's a small business.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Place a couple of orders with Raijin sports over the last 3 weeks. The items were delivered on time at my door step. Misa knocked down the price a little as I paid via a bank transfer. Everything work really well and the experience was very smooth. I will buy again from them in the future if need be.

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I placed an order with Raijin.com for a Patagonia black hole bag which I could not find online at some of the more well known online outlets. I was unfamiliar with this company so a little reticent. I decided to make the purchase even though I had to make a direct payment offline into a bank account....unusual in my
experience. Sent a polite email to voice my unease and ask if they could certify payment receipt and when goods would despatch. They replied by refusing to sell me the goods and insisting on refunding my money. The whole episode was abit stressful. Very self indulgent small business owner with sensitive skin. Buyer beware!

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

This is a fantastic company

This is a fantastic company. My online order was placed late on Saturday night and was delivered on Tuesday morning. I was kept informed of the progress of the delivery at all times. Not only does this company do what they say that they’re going to do, but they offer competitive prices for their goods I wouldn’t hesitate to buy from them in the future. First rate, just first rate. Thank you.

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

This company is brilliant

This company is brilliant! I ordered and paid for a pair of expensive ski mitts which arrived very quickly. They were to be a gift for my daughter in law. Unfortunately she found them slightly too small. I contacted Raijin to ask if they could send me the next size up. They said yes and it arrived a couple of days later. What made the service exceptional was that they did not charge for the second pair before dispatch.. Just asked me to return the first pair on reeipt of the second. Which I did. In this day and age it's rare in the extreme for a seller to send out goods without first receiving payment. Communication throughout was excellent. I would certainly order from this copany again. Many thanks and congratulations to Misa for the customer service.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent online buying experience from…

Excellent online buying experience from Raijin Sports. Very nice jacket at a good price with free next day delivery. Had a nice personal email thanking me for my purchase, kept me informed about the delivery including the tracking number and item arrived by 10.20am the next day.
Thank you Misa for your excellent service.

February 22, 2022
Unprompted review

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