Rainbow ShopsReviews 

73,473
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,805 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the great prices, quality, and wide variety of products available, making it a go-to for many. The online ordering process is frequently highlighted as easy and convenient, with many appreciating the option for in-store pickup to save on shipping costs. Reviewers also commend the fast delivery and the accuracy of items matching their online descriptions and photos. However, some people mentioned issues with sizing, noting that items might run smaller than expected, and a few experienced problems with product quality, such as poor stitching or thin material. There were also occasional reports of orders not being completed or difficulties with package location during in-store pickup.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality, comfort, and affordable prices... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the items... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and timely deliveries, with... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of online ordering, fast shipping,... See more

Price

Customers had positive experiences with price, consistently finding great products at reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices, easy online ordering, fast shipment and wonderful quality! I will be ordering again & again! I had never heard of Rainbow Shops until I visited a friend in Mobile, Alabama and we sho... See more

Rated 5 out of 5 stars

Nice clothing and price, sizes may run smaller than usual size so go up one size to fit comfortably. Delivery was professional and the store clerk was also while I did a return item: overall good expe... See more

Rated 5 out of 5 stars

I've placed several online orders at Rainbow for shipping to my home but this was my first time shipping to a retail store. Although shipping is free to a store, it seems to take longer than usual for... See more

Rated 5 out of 5 stars

I received my order and I was over the moon with what I received. I was so excited with that delivery. Everything was perfect and the size was right so I had no issues whatsoever. Greatest experien... See more


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Lingerie Store
  4. Plus Size Clothing Store
  5. Shoe Store

About Rainbow Shops

Written by the company

Rainbow Shops is a fashion retailer which sells affordable clothing, shoes and accessories for Women, Juniors, Plus Sizes and Kids. You can shop at over 1,000 locations in the United States, Puerto Rico, US Virgin Islands and online at RainbowShops.com.

We offer everyday low prices - no need to wait for a sale.

Everyday Free Shipping on orders over $50 - no coupon code needed.

Free Returns to our 1000+ Stores.

Visit us daily - 100s of new affordable clothing styles are added to our website every day.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(73,473)

4,502 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Rainbow clothing

Good quality stuff that has good, fair pricing. I love Rainbow products! I will only buy my solid t-shirts from here as well as jeans and summer dresses. I like the free shipping with in store pick up. The only issue with that is there is a min. spending amount for it to be free. Also, wish could see what was in stock in your local store on the app.

June 24, 2026
Rated 3 out of 5 stars

blue was shiny blue

blue was shiny blue, but it will do

June 20, 2026
Rainbow Shops logo

Reply from Rainbow Shops

We appreciate your feedback regarding the color. We understand it wasn't quite what you expected, but we're glad it will still work for your needs.

Rated 5 out of 5 stars

I was able to find an outfit that I…

I was able to find an outfit that I liked and I'm glad I bought it it fit perfectly and it's so cute I was there to return two tops that didn't fit me and that was easy peasy no questions asked. When I like rainbow cuz I can shop online as well I can go in the store and look at a few items and get an idea and tell them ready to buy them I can go online and buy them sometime I can actually find the size I need online quicker cuz certain sizes sell out fast I'm a rainbow fan

June 26, 2026
Rated 5 out of 5 stars

My Experience was Awesome With My…

My Experience was Awesome With My Purchase From Rainbow Shops. My Order came very fast. And the items were just as described. Thanks to Rainbow Shops my Fourth of July Outfit is Soo Gorgeous. Rainbow Shops Please Keep Up The Amazing Work.

June 26, 2026
Rated 5 out of 5 stars

Nice clothing and price

Nice clothing and price, sizes may run smaller than usual size so go up one size to fit comfortably. Delivery was professional and the store clerk was also while I did a return item: overall good experience with store/ mail order services.

June 27, 2026
Rated 5 out of 5 stars

Friendly and helpful staff

This location has a great selection with plenty of styles to choose from. The staff is always friendly, knowledgeable, and helpful, making the shopping experience enjoyable. I also appreciate how clean and well-maintained the store is. I would definitely recommend this location!

June 27, 2026
Rated 1 out of 5 stars

Because I was unable to put my…

Because I was unable to put my appointment number on my shipping package, but my apartment number is on the Viva how you pay and I didn’t think that was right. I was unable to put my apartment number on my package and there’s no way to get in touch with you guys so that’s why it’s a one star for me and I probably won’t shop there again because I couldn’t get in touch with no one know how no Way 2 to put my apartment number Thank you and have a blessed day

June 26, 2026
Rainbow Shops logo

Reply from Rainbow Shops

We appreciate you sharing your feedback regarding the difficulty you experienced adding your apartment number to your shipping package and reaching our team. We understand how frustrating this situation must have been for you. We are actively reviewing our processes to ensure customers can easily update their shipping details and connect with us for support. Your input is valuable as we work to improve our services. Please get in touch with us directly at 844-572-4626.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look