i ordered rakhi for my brother in USA with proper address and phone number ,yet my brother hasn’t received any parcel cause of insufficient address. They really have bad customer service, before order... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
i ordered rakhi for my brother in USA with proper address and phone number ,yet my brother hasn’t received any parcel cause of insufficient address. They really have bad customer service, before order... See more
Company replied
I ordered Rakhi hampers for my family residing in Kolkata and Noida. Both the families were extremely happy to receive their hampers and sent me pictures with their biggest smile’s. We are extremely... See more
Company replied
Very bad customer service. Immediately after placing order I realized that I made a mistake and I asked to cancel it because the website provides no such capability, but they said it is already proces... See more
Company replied
I had ordered Rakhis for Australia and they got delivered on time. This gave me confidence to order a small rakhi order for NJ USA which also got delivered. My larger order to Doral, Florida had a pr... See more
Company replied
At Rakhi.com, we specialise in bringing the warmth and joy of every occasion to families worldwide. Our online store offers a wide selection of beautiful rakhis and thoughtful gift items designed to strengthen the bond between siblings, no matter where they are. We pride ourselves on our exceptional customer service and our deep understanding of the cultural significance of Raksha Bandhan.
40 Nobility Road, 3064, Craigieburn, Australia
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently bought a gift from Rakhi.com and had a great experience. My gift arrived quickly and was well-packaged. Customer service was friendly and quick to respond when I had a question. Overall, I highly recommend Rakhi.com for its excellent service and quality products.

Reply from rakhi.com
Best Services, thanks for sending Rakhi to my brother in Australia

Reply from rakhi.com
I'm happy with rakhi.com it's a good rakhi website, they have delivered my rakhi on time. Best feature is free shipping. Overall good service and recommendable.

Reply from rakhi.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.