楽天銀行株式会社 Reviews 

Rakuten Bank Ltd Account number 7033641 is being used to facilitate fraud and money laundering by persons who claim to be sales representatives of Auction House Japan, Autorod Japan K.K. and Beforward Japan. The scammers continue to steal from people using Rakuten Bank Ltd to receive wire transfers. The bank should freeze this account, contact the sending banks and refund customers their monies which may be in the hundreds of thousands and perhaps millions. Rakuten Bank Ltd should provide facilities to allow persons to report crimes where their facilities are used.

A fraudulent company, running a bank.
After quitting my Job at Rakuten, Rakuten bank suddenly denied all transaction. I have at this moment about 5000$ stuck in their system they wont let go of.
Even my Rakuten credit card, got denied from the bank to be paid and i had to pay it from a separate bank.
I have tried contacting them multiple times in both English and Japanese, the answer is "We don't accept inquiries in English" or "Your Japanese is not good enough for your inquiry to be accepted" Funny part is that the initial staff understood my mails and redirected my to a department handling these issues. After that no answer!