Rampley & Co Reviews 560

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the luxurious materials and exquisite craftsmanship across their range of items. Many highlight the diverse and unique selection, particularly ties and pocket squares, which stand out for their design and artistry. The delivery service is frequently commended for its speed and efficiency, with items often arriving sooner than expected, even for international orders. Reviewers also consistently report outstanding customer service, characterized by prompt, thoughtful, and professional communication, making them feel valued. However, some customers experienced unexpected charges for delivery or duties, which led to dissatisfaction and a feeling that their package was being withheld until additional payment was made. Additionally, a few people noted issues with product sizing, recommending ordering a size up, and found the attachment of irritating labels to be a minor inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items like ties and pocket... See more

Quality

Customers consistently express high satisfaction with the quality of products, describing them as excellent,... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and prompt shipping,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently describing it as... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered another pocket square last week, late night one evening, and found it delivered to my front door, from London, England to the southwestern united states (Arizona) about 41 hours later.... See more

Rated 5 out of 5 stars

Apart from the quality menswear and accessoires, I find it paramount to address the superb customer service as well. After a minor backorder issue, Georgy jumped on the matter to see everything t... See more

Rated 5 out of 5 stars

The website is well put together. Products are displayed in an attractive manner, with plenty of information. Ordering was easy and delivery prompt. I’m delighted with my Teal Medallion Cotton-Cashmer... See more

Rated 5 out of 5 stars

I had a truly impressive experience with Rampley & Co. When I ordered a tie, they let me know upfront that their signature tie boxes were out of stock. I appreciated the transparency—and even mo... See more


Company details

  1. Clothing Store

Information provided by various external sources

Rampley & Co was born out of a passion to create luxury clothing and accessories through innovative design, the best available fabrics and quality craftsmanship. We felt that by collaborating with partners such as the National Gallery, the British Museum and the V&A we could create clothing and accessories that were both interesting and unique.


Contact info

4.9

Excellent

TrustScore 5 out of 5

560 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptional quality pocket squares

The quality of the pocket squares is outstanding. Beautiful colours, soft silk and detailed hand-rolled edges. I would personally recommend pocket squares with as many different colours and patterns. You will find countless ways to fold them, and the more variation in the artwork, the more each different fold will present an entirely new pocket square.

I would only note that unfortunately if you are shopping from the EU, the import duty is not covered by Rampley & Co. You will have to pay it yourself and it can get quite expensive.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

High quality on every detail

I just got my pocket square, and everything was excellent—from the shipping speed to the high quality of the product itself. Even the packaging showcases the attention to detail that Rampley & Co provides for every customer. Additionally, their post-sale service is outstanding.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered a jacket for an upcoming wedding without reading the estimated delivery times on the website. When I realised the jacket was unlikely to arrive in time for the wedding, I emailed to cancel the order. Rampley & Co instead moved heaven and earth to make sure the jacket arrived on time.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

More than satisfied

The item I had ordered arrived very quickly and in perfect condition, carefully boxed and ready to be wrapped for Christmas. The website on which I ordered it was easy to use, and all the communications from the company have been pleasant and friendly.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quality

Fast, accurate delivery. Very good customer follow up. Most importantly, quality product.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Some Really Nice Stuff

The web site is easy to navigate, and I bought a really nice Japanese inspired pocket square. Packaged nicely and the free collar tabs a bonus.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Quality

Ordered the Green Wheat Fields pocket square. Not only is the pocket square itself beautiful to behold, but the box it came in will be great for storing it and other accessories.

Rampley & Co also included a complementary set of metal collar stays, which I can't wait to use as a replacement for my disposable ones.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Beautifully boxed pocket square

Beautifully boxed "Map of The Battle of Trafalgar" pocket square as a gift for my son. Lovely touch with the complimentary collar stays. Not our first purchase from Rampley & Co and won't be our last. Super quality.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

I binned all my old pocket squares

I recently came across Rampley's YouTube channel and immediately subscribed. Then I took a look at their website and saw the wonderful selection of pocket squares. Wow.

I purchased two of them, a La Grenouillere by Monet and a School of Athens, and could not be more pleased. Everything about them is just so well done. The size, larger than any of my original pocket squares, is perfect. The silk is of very high quality and relatively heavy so it stays put in the pocket. The hand rolled edges are beautiful. And the quality of the artwork transfer to the silk is outstanding.

I'm ordering two more now and have signed up to be notified when The Last Judgement becomes available. I'll probably have around ten to twelve pocket squares before I'm through.

In the meantime, I've thrown out all my old pocket squares as I know I'll never wear them again so there's no point in keeping them around.

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

A high quality product, and a great service.

The quality is as good as the website describes. It's clearly a product they take great pride in creating. The hand-stiched edging feels great, and it makes every other pocket square I have look second-rate. Dispatch and delivery was very quick, and the box it came in is also of a lovely quality.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Tailored Jacket - Buy with Confidence!

After buying ties and pocket squares from Rampley & Co., which are exquisite and being extremely pleased with them, I finally committed to a made to order jacket. As others have stated, I was a touch nervous ordering on line at this price but I have to say that the whole process and final product (Charcoal Glen check) were superb. I’m very happy as the quality is on a par with my bespoke tailoring. The whole process was managed smoothly by Georgey and I was kept informed throughout the process. Buy with confidence. Highly recommended!

October 12, 2024
Unprompted review

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