Rampley & Co Reviews 560

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the luxurious materials and exquisite craftsmanship across their range of items. Many highlight the diverse and unique selection, particularly ties and pocket squares, which stand out for their design and artistry. The delivery service is frequently commended for its speed and efficiency, with items often arriving sooner than expected, even for international orders. Reviewers also consistently report outstanding customer service, characterized by prompt, thoughtful, and professional communication, making them feel valued. However, some customers experienced unexpected charges for delivery or duties, which led to dissatisfaction and a feeling that their package was being withheld until additional payment was made. Additionally, a few people noted issues with product sizing, recommending ordering a size up, and found the attachment of irritating labels to be a minor inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items like ties and pocket... See more

Quality

Customers consistently express high satisfaction with the quality of products, describing them as excellent,... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and prompt shipping,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently describing it as... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered another pocket square last week, late night one evening, and found it delivered to my front door, from London, England to the southwestern united states (Arizona) about 41 hours later.... See more

Rated 5 out of 5 stars

Apart from the quality menswear and accessoires, I find it paramount to address the superb customer service as well. After a minor backorder issue, Georgy jumped on the matter to see everything t... See more

Rated 5 out of 5 stars

The website is well put together. Products are displayed in an attractive manner, with plenty of information. Ordering was easy and delivery prompt. I’m delighted with my Teal Medallion Cotton-Cashmer... See more

Rated 5 out of 5 stars

I had a truly impressive experience with Rampley & Co. When I ordered a tie, they let me know upfront that their signature tie boxes were out of stock. I appreciated the transparency—and even mo... See more


Company details

  1. Clothing Store

Information provided by various external sources

Rampley & Co was born out of a passion to create luxury clothing and accessories through innovative design, the best available fabrics and quality craftsmanship. We felt that by collaborating with partners such as the National Gallery, the British Museum and the V&A we could create clothing and accessories that were both interesting and unique.


Contact info

4.9

Excellent

TrustScore 5 out of 5

560 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bespoke Square

I have been a Rampley & Co customer for about a year now. I owned three of their art print pocket squares, which are really one-of-a-kinds. Recently, I commissioned them to make a bespoke pocket square featuring Saint Augustine. Emily in customer service made the whole process seamless. I made the initial inquiry in early December, and I had the square in my possession in early March, well in time for Easter. Reasonable price and outstanding product. Highly recommend!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny.

Perhaps I should not have expected any less than excellence from Rampley, for it is clear that every attention to detail has not been spared in their effort to deliver a first class experience and product. I certainly rate my experience with them as first class from start to finish. Of course the pocket square which I bought is simply exquisite in every regard and I feel certain that I will get many joyful years of use from it.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic shopping experience

A company that is a pleasure to shop with. I ordered the wrong size jacket and after speaking to the highly professional and friendly customer services the jacket was replaced within 2 days.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

God Bless America

I purchased the 'Washington crossing the Potomac' square. Obviously I appreciate Rampley & Co for making this available in a time where homosexuality and weakness is celebrated. Thank you for creating this and keeping the memory of the greatest free men on earth, alive. God bless America.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

A versatile pocket square of good quality

This order was processed, shipped, and delivered quickly. Packaged well if you want to gift one.
I like the art prints as I can change the fold and present a variety of different colors and looks. I also like that this reveals an unusual pattern rather than a typical repeating pattern.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful products and first class service

Rampley & Co produce gorgeous clothes and accessories. I own several pocket squares and three ties. I ordered two of the ties last week and they are stunning; rich colours and elegant patterns. I decided to get them after watching several videos on Rampley & Co’s YouTube channel. Chris Modoo, who hosts the channel, was also kind enough to answer a couple of questions I placed in the comments. I will be putting in another order very soon!

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

I love the pocket square which more than lived up to my expectations, but what I didn't expect was such a speedy delivery. Having my order arrive within a few days was a nice surprise. Excellent service.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

The scarf is beautiful

The scarf is beautiful: my husband loves the way it complements his grey duffle coat. The delivery came quickly, which was very much appreciated given the cold weather we've been having of late.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Palace Guard

I was over the moon when I discovered a site dedicated to elegant pocket squares. After seeing the Palace Guard I told my wife and daughter it would be the only Christmas gift required this year. I was so impressed I sent a thank you email to the team expressing how impressed I was with the workmanship. The online photo does not do it justice! I am looking forward to many more pieces in the future. Well Done!

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Cashmere Crewneck Sweater Purchase Experience

I ordered a cashmere crewneck sweater. The quality and construction of the cashmere sweater was excellent. The fit was true to size. Before I ordered this item, I contacted their customer service department to check on the sizing. Their speedy response came within 5 minutes of my email query.
I would say the speed of shipment is in the top 1% of my experiences. I live on the west coast of the United States, and it took 4 days from date of ordering to front door arrival.
The sturdy cardboard mailing package insured the sweater arrived safely. A high quality cotton storage bag, which came along with the sweater, was an extra special touch as well as the cedar block included in the shipment.
Every phase of the purchasing process was outstanding.
I would not hesitate to make another purchase or tell my friends about this company.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Navy Loro Piana Wool-Cashmere Flannel Trousers

I purchased the Navy Loro Piana Wool-Cashmere Flannel Trousers and was blown away with the quality. Fabrics from Loro Piana are regarded as very high end and on receiving these trousers I can see why. Beautiful colour and so soft. The cut of the trousers was also perfect – a nice modern flat front with a slim taper that's just right. Order arrived in just a couple of days, nicely packaged complete with a brushed cotton dust bag. I'll certainly be buying from Rampley & Co again.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Regarding the pocket squares

I was looking for pocket squares and the presentation and pictures online were excellent. Purchasing was very convenient (from the US nonetheless) and the shipping very prompt. Unfortunately I decided to return an item (for no fault of theirs), and I received a refund very quickly. As a whole my experience was excellent. And the quality of the pocket squares (including the one I returned) is impeccable. Highly recommend them.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Unmatched level of service

Unmatched level of service - specially considering I live on another continent. A five piece order was received within three days during the busiest time of year.

I've made several purchases from Rampley's over the past few years and have been very impressed with the quality of products, packaging and delivery time. I have yet to find anyone close to their level of professionalism.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Emily the magician…..

The silk square that I wanted was a special order but wouldn’t have arrived in time to gift.
Emily produced the proverbial rabbit out of the hat by offering a one off sample that ticked every box.
PT

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Elegance elevated

The photos and descriptions of the items on the web site made finding what I wanted very easy. The ordering process was smooth and shipping was fast. The pocket squares I order are beautiful and garner much attention and many compliments.

December 13, 2023
Unprompted review

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