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Ramsdens Solicitors LLP Reviews 729

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making complex processes much smoother. Many people highlight the exceptional customer service, noting the team's responsiveness, clear communication, and ability to keep them informed at every stage. Reviewers frequently commend the company for their efficiency and timely responses to inquiries, often going above and beyond to ensure a positive experience. However, some customers also noted difficulties with communication, specifically mentioning challenges in reaching individuals directly and experiencing delayed responses or a lack of updates on their case progress. A few other people also felt that the company lacked expertise in specific areas, leading to a more stressful experience than anticipated.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professional, efficient, and friendly... See more

Response time

People report positive experiences with response times. Customers frequently praise the quick and efficient... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting excellent communication and... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers praise the professionalism and... See more

Based on these reviews

Rated 5 out of 5 stars

We have had such a fantastic experience with Ramsdens and especially Amber Daly. She has patiently, calmly and expertly guided us through selling our former property and now completing on our next. Sh... See more

Company replied

Rated 5 out of 5 stars

Our dealings with Lizzy have been kind and professional as we supported our friend in a care home. Lizzy was our friends solicitor. Lizzy kept us fully informed of anything that was happening and we w... See more

Company replied

Rated 5 out of 5 stars

We completed on our house sale and onward purchase in January 2026. Diana, Leah and Bethany were all superb, helpful, responsive and understanding throughout. Leah particularly assisted with our queri... See more

Company replied

Rated 5 out of 5 stars

Katie Bonnard represented me alongside Tanisha Walker for a Non Molestation Order, overall the process was quick, easy and efficient. In the nicest way possible I hope I don’t have to return for the s... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

About Ramsdens Solicitors LLP

Written by the company

Ramsdens Solicitors is a leading, award winning full-service law firm providing legal advice to individuals and businesses across Yorkshire. With a history in the region spanning back more than 150 years, we have expanded to employ more than 280 team members, each of whom are experts in their field.

We are recognised as a 'Leading Firm' in the 2024 edition of the prestigious Legal 500.

Our client-centric approach is underpinned by our strong core values, and these have led us to gain a reputation as a reliable, highly effective and diligent legal specialist.

Our clients can trust us to do the right thing for them, our colleagues can trust us to support them in their career development, and the wider community can trust us to be a trustworthy member of societies we are based in.

We offer the highest quality legal support from the heart of the communities we serve, which means that our local clients can access the perfect legal team for them, right on their doorstep.

We are committed to providing expert legal advice across all the services we offer, both in terms of the quality of the work we do, and how we work with our clients, ensuring prompt and effective communication at all times. We have dedicated specialists in each of the service areas and sectors we provide, which allows us to offer the highest levels of expertise to all our clients, across Yorkshire and nationwide.

We provide budget clarity and fixed fees wherever possible to ensure that our clients are fully aware of what they are paying for, and how much it will cost. Plus, our regional office model allows us to offer big law firm quality at regional prices, for both local and national clients.

We have 11 offices based throughout Yorkshire where you can meet with us face-to-face. With extensive experience in handling cases remotely, we can provide our services nationwide via zoom, email and other online platforms.

Get in touch to find out how we can assist you with your case.

Call us on 01484 821 500 or email us at info@ramsdens.co.uk.


Law should work for you. Our job is to make sure it does.

Our client-centred approach

Written by the company

Law should work for you. Our job is to make sure it does.
We are a modern, well-organised law firm and we take pride in providing excellent service to our clients. We not only recognise the importance of understanding our clients’ expectations, we aim to exceed them. We strive to offer outstanding client care. Rated excellent on Trustpilot, our clients are confirming Ramsdens’ reputation as a client-centric firm, providing a quality service. You can contact our Client Care team at client.care@ramsdens.co.uk if you have any concerns or questions.

Contact info

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Get in touch to find out how we can assist you with your case.

4.8

Excellent

TrustScore 5 out of 5

729 reviews

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Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We completed both the sale of our old…

We completed both the sale of our old house and the purchase of our new house on the same day in April 2026 with both handled by the same team at Ramsdens – Scott, Wendy and Thomas. Although initially both processes were out of sync and a number of issues arose at different times throughout the process, due to their hard work we managed to complete both on the same day. Throughout the process they dealt with everything in a professional, timely and friendly manner – no matter whether it was the procedural aspect of our sale/purchase or the queries we came up with during the process. It also made no difference whether the query came from ourselves or the Estate Agents we used. Thank you all for making what can be a very stressful event in a persons’ life go as smoothly as possible. Martyn & Janet

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

This was the second time we used Joanne…

This was the second time we used Joanne Doyle for a ltd company BTL re-mortgage.
I always received prompt responses, and was updated throughout the process.
I found Joanne, Rebecca & Charlie to be very efficient.
Thank you

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

This company is an absolute disgrace.

This company is an absolute disgrace.
No idea of what they are doing.
Keys from the house we are buying handed to us and we have been in the property with builders etc only for this Shower of incompetent set of things not to transfer monies to the relevant people.
The owners have now got the keys back and are sleeping on an inflatable mattress in a 1/2 destroyed house.
Absolute mess they have caused

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and approachable team

Professional and approachable team. Scott was very understanding of any questions and took the time to explain everything to me

April 9, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Many thanks for your kind words! We are delighted to know you had an excellent experience with us.

Rated 4 out of 5 stars

Thank you for your help Laura & Lily!

We sold our home and bought our new home and Laura S and Lily B from the Huddersfield branch were with us to help and support from beginning to end. They kept us up to date and continued to chase in order to get the completion date over the line. Very professional with great attention to detail. Thank you!

March 26, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Thank you for your feedback Jessica. We are so glad that you have had a great experience with us. We strive to provide the best client service, and we’re glad to hear that we succeeded. Thanks, once again.

Rated 5 out of 5 stars

Professional

Professional, communicative and really helpful with any questions we had related to our house sale/purchase. Wouldn't use anyone else for any legal advice or transaction. Excellent.

April 2, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Dear Cheryl, We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best client service, and we're glad to hear that we succeeded. Thank you.

Rated 5 out of 5 stars

Excellent service

Myself and my brothers found ourselves to be the beneficiaries of an unknown relative. Ramsdens were recommended to us, as they were very knowledgeable and proficient in dealing with probate.
Our main contact was Michael Robinson, I found him to be extremely professional, polite and courteous, as were his colleagues.He guided us through what was a challenging situation, always with our best interests at heart. Our case took nearly 3 years and Micheal never lost patience and I was never made to feel a nuisance or an in convenience.
I would highly recommend Ramsdens Solicitors.

March 30, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Thank you for your 5 star feedback Julia. We are so glad that you have had a great experience with us, over the last few years. We strive to provide the best client service, and we’re glad to hear that we succeeded. Thanks, once again.

Rated 5 out of 5 stars

Person centred 5 star service.

Throughout the complex sale of our home Ramsdens Solicitors at Holmfirth provided a professional and personal service. Diana's vast experience and expertise helped to allay any issues arising and her pragmatic approach to handling a long chain helped minimise problems. Leah was a brilliant communicator and first contact, keeping us updated and informed throughout. Whilst Grace always offered a friendly efficiency in response to our office visits. The Holmfirth team offer a full person centred approach to the stress of conveyancing and we would recommend them to anyone expecting the highest of standards.

March 27, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Thank you for your 5 star feedback Colleen. We are so glad that you have had a great experience with us. We strive to provide the best client service, and we’re glad to hear that we succeeded. Thanks, once again.

Rated 5 out of 5 stars

Excellent service

Excellent service as always from Diana, Leah and Grace. Always responsive and assist with any questions we have during sale and purchases of property making the process easy and trouble free. Thank you again, great working with you all.

March 31, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Dear Debbie - thank you so much for your positive, five star feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best client service, and we're glad to hear that we succeeded. Thanks, once again.

Rated 5 out of 5 stars

Great law firm....

I have now instructed Ramsdens Solicitors LLP in six conveyancing matters and found them to be competent, professional, friendly and reasonably priced. Ramsdens will allocate a dedicated solicitor, and supporting team, to the case from start to finish. Highly recommended.

March 31, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Thank you for your 5* feedback. We appreciate your kind words about our team. Our team is what make us great!

Rated 5 out of 5 stars

5* excellent service

I cannot recommend Ramsdens enough. What should have been a straightforward house sale quickly turned into something far more “character-building” thanks to a series of complications caused by a previous solicitor’s involvement and the Land Registry. Throughout Diana, Leah and Grace handled every twist and turn with calm professionalism and outstanding problem solving, sharp expertise and - thankfully - good senses of humour.

Communication was excellent, i was kept well informed and anything that needed to be explained was broken down clearly and without jargon. When issues arose (and they did!) they were proactive and solution focused, leaving me reassured that things were not spiralling (even it felt that way to them). It felt throughout that they really cared about getting the job done, despite the extra trickiness. A challenging journey but expertly navigated with this Ramsdens team who combined professionalism, tenacity and a human touch. They are exactly who you want in your corner.

March 31, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Dear Rachel - thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best client service, and we're glad to hear that we succeeded. Thanks, once again.

Rated 5 out of 5 stars

Ramsdens Solicitors have been excellent…

Ramsdens Solicitors have been excellent in the handling my house purchase.
Diana and Leah have kept me up to date with every step of the process , by emails and have also been there to answer any questions I had by phone.
They have been very supportive and I would highly recommend them.

March 30, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

We sincerely thank you for your valuable feedback Caroline.

Rated 5 out of 5 stars

Property sale.

In my experience for a number of year's now we have lived in a world which is all about marketing but severely lacking in substance. As a result I have rarely found good service. Mediocrity from my experience tends to be the level most companies aim for at best (and then expect great feedback!). Well at long last I can say with no reservation I have received 5 star plus service from Laura, Lilly and Richardene. They are all an absolute credit to Ramsden's solictors. The phone was answered everytime I rang, by a human being! All questions were answered promptly and efficiently and without doubt I will be using them again on my next purchase -a big thank you ladies. So if you are looking for a truly professional service you need look no further!

March 23, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

We strive to provide high quality client service, and we are thrilled to hear that we have succeeded. Thank you for leaving this 5* feedback.

Rated 5 out of 5 stars

Excellent service from Lily, Richardene & Laura

We were selling our property and moving to a new house, and engaged Ramsdens to help with both the sale and the purchase. They were excellent throughout and very efficient.

We mainly dealt with Lily B at the Huddersfield office who was excellent. We had a tricky chain which delayed things and our house move almost fell through, but with Ramsdens' help we managed to complete last week.

If you are looking for a conveyancer, I would thoroughly recommend using Ramsdens and speaking with Lily, Laura, & Richardene.

March 19, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Thank you for your 5 star feedback Brandon. We appreciate your kind words about our team. Our team is what make us great!

Rated 5 out of 5 stars

Katie Turner and Ramsdens Solicitors…

Katie Turner and Ramsdens Solicitors were fantastic from start to finish during the sale of our property, I would wholeheartedly recommend them.

I can’t praise Katie enough for her hard work, professionalism and genuine support throughout the entire process, she has kept us informed every step of the way and been absolutely delightful to deal with, she is a credit to herself and to Ramsdens Solicitors in all aspects.

We are genuinely grateful all her help.

March 25, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Many thanks for your kind words! We are delighted to know you had an excellent experience with us.

Rated 5 out of 5 stars

Diligence, transparency and patience.

I found my experience with Ramsden Solicitors very positive.
They were commissioned to deal with a difficult case of distributing the estate of a relative who died interstate.
I was the administrator. Mr. Jagger, Karen and all the team took their time to explain each part of the process in lay terms. They did not act without writing to inform me.
I am on the autistic spectrum and so my exacting demands were at times enough to try anyone's patience .
However the team took time to know what I would need before I even asked .
The whole difficult process was therefore undertaken with care , clarity and diligence.
Excellent.

March 23, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

We are glad to hear that your experience with our firm has been a positive one. We strive to provide high quality client service, and we are thrilled to hear that we have succeeded. Thank you for leaving this 5* feedback.

Rated 5 out of 5 stars

What a lovely supportive team from Holmfirth…

What a lovely supportive team from Holmfirth Ramsdens.
Bethany, Sarah and Katie supported us well during our house sale and move, giving good advice and supportive guidance.

March 18, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Thank you for your 5* feedback. We appreciate your kind words about our team. Our team is what make us great!

Rated 5 out of 5 stars

Very warm, welcoming and professional.

I had a great experience with the team. My queries and anxieties were promptly answered and dealt with.
Very warm, welcoming and professional. Andrew and the receptionist were always there to help me through the process and when I was stuck. I greatly appreciate their effort.

March 16, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

We are glad to hear that your experience with our firm has been a positive one. We strive to provide high quality client service, and we are thrilled to hear that we have succeeded. Thank you for leaving this 5* feedback.

Rated 5 out of 5 stars

Excellent Service

Working with Diana, Leah and latterly Grace, for our house conveyancing, was an absolute pleasure, they are consummate professionals, very knowledgable, extremely helpful and also lovely people, a fabulous team.
Excellent Service.

March 13, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Many thanks for your kind words! We are delighted to know you had an excellent experience with us Hugh.

Rated 2 out of 5 stars

Dropping the ball recently.

My parents have used Ramsdens in the past, and had been most happy with their service however I found them rather difficult to get hold of. I wanted to discuss a conveyancing matter and tried to speak to someone in my local office but you just go through to the switchboard in Huddersfield and subsequent attempts arrive at someones voicemail. I then asked to speak to the Head of Conveyancing but this person 'wasn't available'. I appreciate that firms have to route their calls but one's patience runs out after numerous attempts. Anyway, after deciding to visit the Holmfirth office, large replacement windows and doors were being installed in the reception entrance so I just ended up walking past as part of the pavement was blocked. I would suggest, that rather than sprucing offices up with 'on trend' fittings and, what appears to be a rather vanilla brand relaunch, they should concentrate on getting the basics right like answering the phone.

March 4, 2026
Unprompted review
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Reply from Ramsdens Solicitors LLP

Dear Mr Storey,
We're sorry you don't feel our service met our own high standards. We take all expressions of dissatisfaction with our service very seriously. We will pass your concerns onto the relevant teams so they can look into this. With thanks

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