Randrcountry Reviews 

32
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Lovely shop with lots of brands and has nearly everything you need/want, how ever after going to the selby branch a few time I do find staff quite rude and miserable and not the most helpful in the cl... See more

Company replied

Rated 1 out of 5 stars

My car was taken in for repair. Returned to me wi#h swirls and looked worse #han it went in. The work shop shop called and told me I need to stop talking, yes I had a liquid lunch what has that got... See more

Rated 5 out of 5 stars

Ordered boots late Friday evening, DPD delivered Sunday morning. Wasn’t even expecting them to be despatched till Monday! Brilliant Boots best price anywhere, free delivery, I am a very happy customer... See more

Rated 5 out of 5 stars

Used R&R Country a couple of times and have been nothing but impressed with the service. They kept me updated on my order status and dispatched my orders much quicker than anticipated. Everything or... See more

Company details

  1. Equestrian Store

Information provided by various external sources

Offers products for the horse and rider including saddles, bridles, horse rugs and equestrian clothing. On-line shopping and a store.


Contact info

3.4

Average

TrustScore 3.5 out of 5

32 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(32)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

Ordered boots late Friday evening, DPD delivered Sunday morning. Wasn’t even expecting them to be despatched till Monday! Brilliant Boots best price anywhere, free delivery, I am a very happy customer.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I have ordered twice from this company now and both times the service has been excellent! Delivery is very quick, no aggravation or waiting around!

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a Holland & Cooper Jacket from R&R County as it was over £100 cheaper (it was in the sale) than ordering direct from Holland & Cooper. I was a little apprehensive due to the negative reviews but I need not have worried. I didn’t pay for express delivery but the jacket was delivered within 36 hours of ordering and I was kept informed by email every step of the way. The jacket is lovely and the service exemplary. Would recommend and use again.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault R&R country

Cannot fault R&R country. Shopped around to find a saddle suitable for my boy and found it here, cheaper than elsewhere.
Ordered on Saturday and it was here, Edinburgh, on Monday. Was kept informed of its whereabouts all through the delivery journey. Arrived well packaged, and with a few wee freebies included. Such a nice surprise. And the best part… it actually fits my 4xw cob.
Delivery is free when you spend over a certain amount too. I will definitely use this company again. Thank you.

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used R&R Country a couple of times and have been nothing but impressed with the service. They kept me updated on my order status and dispatched my orders much quicker than anticipated. Everything ordered has been received well packaged, in excellent condition. Wouldn’t hesitate to use again.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service. Highly recommended.

There was an issue with my order - not the fault of R&R - but a quick phone call and it was speedily and professionally resolved in a friendly and helpful manner. Outstanding service from Sue. I would not hesitate to order again. Thank you!

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

Awful

Order 3 items online, got an email back day after saying 2 were out of stock and I would get a refund. Not very good that the website allows you to purchase and pay for items which aren’t in stock

September 6, 2018
Unprompted review

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