Rapid Building Inspections Reviews 

1,199
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, highly knowledgeable, and very quick to respond to property inspection requests. Many people state that comprehensive evaluations are delivered promptly via email, providing clear details and helpful advice to guide home purchases. Some reviewers were not happy with communication issues, noting that they experienced slow responses or completely unaddressed concerns after the inspection. A few other people also felt that certain inspectors rushed through the property process or failed to attend scheduled appointments altogether. Conversely, a small portion of people felt that the customer service provided by the office was unprofessional during their interactions.

What people talk about most

Service

People report positive experiences with service, frequently highlighting professionalism, punctuality, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their thoroughness, clear... See more

Customer service

Customers consistently note mixed experiences with customer service, highlighting both exceptional support... See more

Response time

Reviewers highlight high satisfaction regarding the quick response times and fast delivery of thorough... See more

Customer communications

Consumers find customer communications to be ambiguous, noting that while staff quickly organize inspections... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quick to call back and arrange the building inspection (within 5mins of leaving a message) and made allnthe arrangements with the estate agent. Got a phone call from the inspector summarising wha... See more

Company replied

Rated 5 out of 5 stars

Amazing service\! We’ve just started our build and already completed our pre\-slab inspection\. As soon as our builder made contact, our private inspector was quick to organise everything and kept us... See more

Rated 5 out of 5 stars

Rapid provided excellent service. The process was very easy, and their inspector was both professional and highly knowledgeable, answering all our questions clearly. I was thoroughly impressed.

Company replied


Company details

  1. Home Inspector

Written by the company

Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,199)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. The building inspector was very thorough and friendly, he took us through the property and pointed out the issues. The company was very easy to deal with, respectful and prompt. Would recommend using them.

June 16, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Lisa, thank you for feedback, we have also passed this on to the inspector.

Rated 5 out of 5 stars

Comprehensive building inspection…

Comprehensive building inspection within two days of booking. Report arrived within 24 hours.

June 25, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Gary, we are pleased to have been able to assist!

Rated 5 out of 5 stars

Professional and detailed building inspection

Bob the inspector was very professional and detailed in his inspection of the house. I also wanted to thank Beau for initially responding to my quote request in real time. From the beginning to the end, every steps of journey was perfect! I highly recommend this company.

June 11, 2025
Unprompted review
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Reply from Rapid Building Inspections

Thank you for taking the time to lead your feedback

Rated 5 out of 5 stars

Great service!

So easy to book in and deal with, I was able to call the inspector post inspection and clarify some items on the report which he was happy to help with. The team you book in with are so helpful too!

All round amazing service! Highly recommend!

May 9, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Renae, thank you for taking the time to leave your feedback!

Rated 5 out of 5 stars

Would recommend!

Extremely prompt service and great communication. I needed an inspection done within a couple of days, and they were straight onto it! Thanks again!

April 14, 2025
Unprompted review
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Reply from Rapid Building Inspections

Thank you for your feedback!

Rated 5 out of 5 stars

Very professional company

We were very happy with the overall service given by Rapid Building Inspections. Everyone was professional and the Babak’s inspection was thorough, with lots of information and photos. After his report (which was set the same day) we were able to organise a plumber to check out the issue which he highlighted as a potential problem.
I would recommend this company to anyone for peace of mind.

March 10, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Joy, thanks so much for your feedback. We'll definitely share it with Babak. Happy to hear the inspection report helped with your decision.

Rated 5 out of 5 stars

First time purchaser, great experience

Anthony was my building and pest inspector, and my first time purchasing a property. When I first got the report, it was confusing but only because it was so thorough! He explained the report and went over every detail with offers to reach out with any questions. Highly recommend.

March 13, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Carol, Congratulations on your first property purchase! We're here to help every step of the way with your building and pest inspections.

Rated 5 out of 5 stars

Really happy with the service provided

Really happy with the service provided. Very thorough and detailed report. My husband is a builder and he was happy with the level of detail provided by rapid. Quick service and turn around and overall easy to deal with. Saved us a lot of heartbreak while looking at a potential first home.

February 18, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Allira, reviews like this really inspire us to keep getting better. Always happy to help!

Rated 5 out of 5 stars

Thank you!!!

I’ve used Rapid Building inspections twice now for my purchases.

Both times have been speedy details reports. Very happy with the service.

Thank you!!

February 27, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Matt, congratulations on your new home! It's always a pleasure to assist you.

Rated 5 out of 5 stars

I found Rapid easy to deal with and…

I found Rapid easy to deal with and very responsive to a last minute request for a property inspection. The report was comprehensive and promptly delivered after the inspection. Great experiences all round.

February 5, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Mark, thank you for choosing RBI. Our goal is to provide easy booking and timely responses to clients.

Rated 5 out of 5 stars

High level inspection and fast delivery!

Anthony did an incredible job inspecting my property. He was very on time and delivered a very detailed report in only a few hours.
He was very approachable for any questions I could have and reachable over the phone for follow up questions.
I highly recommend his services.
Great experience with Rapid Building Inspections.

February 21, 2025
Unprompted review
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Reply from Rapid Building Inspections

Thank you very much, Paula. RBI goal is to ensure a comprehensive inspection yet easy to understand report. Looking forward to serving you again.

Rated 5 out of 5 stars

This is the 2nd time using Rapid…

This is the 2nd time using Rapid Building Inspection and Anthony did a great job in super quick time too. His report is detailed and covers all aspects of the apartment which was great to have as I'm not able to view the apartment myself.

February 19, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Eve, thank you for trusting Anthony/RBI with your inspection needs. We are happy to have you as our dear loyal customer.

Rated 5 out of 5 stars

Stage inspection for a new house…

Acquiring their service is a good decision for us. Our inspector have a keen eyes on details and was able to find all the dodgy work, and the builder have to rectify it before they can move to the next stage. We got their service last year and have the PCI this 2025 of January. It's all worth the money, having to think what you saved in the long run.

January 30, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Marifi, let us know if there's anything more, we can do to assists you. Thank you for positive feedback.

Rated 5 out of 5 stars

The inspection report provided by…Anthony

The inspection report provided by Anthony was detailed, well organised, and included valuable photos. It was easy to understand for us. He answered all our questions I highly recommend Anthony (inspector name) anyone seeking a reliable and knowledgeable building inspector.

February 5, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Baldev, thank you for recognizing Anthony's effort in carrying out the inspection. This kind of review inspire us to do better!

Rated 5 out of 5 stars

Quick, efficient, friendly, cost effective.

Martin was friendly and responsive. Their quote was very competitive and their work was excellent. I would engage them again.

January 31, 2025
Unprompted review
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Reply from Rapid Building Inspections

Thank you, Martin. Feel free to reach out anytime. Always here to help!

Rated 5 out of 5 stars

Great service and price

Called them and organised an inspection on the day. It couldn’t have been more invaluable as the report disclosed a number of critical issues with the house. Thanks guys will use your services again!

January 24, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hi Boika, we are glad to have met your expectations. We look forward to serving you again.

Rated 5 out of 5 stars

Rapid Building Inspections were very thorough, reliable and easy to deal with

Rapid Building Inspections were professional, punctual and most importantly thorough when providing me with a building and pest inspection. Buying a house subject to inspection ensured me peace of mind and in this case several issues were highlighted enabling me to have them rectified before the completion of the sale. The cost of the issues being rectified at the seller's expense versus the cost to me as the buyer paying for the inspection saved me far in excess of what I paid for this service. I am happy to recommend this service to anyone seeking a thorough report to assist with your purchase.

December 2, 2024
Unprompted review
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Reply from Rapid Building Inspections

Hi Paul, we are happy to know the BPI report proves valuable in guiding your decision to purchase the house. Congratulations!

Rated 5 out of 5 stars

Anthony did a recent building and pest…

Anthony did a recent building and pest on a unit I’m looking to purchase. He was punctual, thorough and patient. I would highly recommend Anthony to anyone looking to purchase a property ☺️

January 21, 2025
Unprompted review
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Reply from Rapid Building Inspections

Hello Nisha, we are proud to have a prompt and efficient inspector like Anthony to assist our clients. Thank you for recommending Anthony/RBI.

Rated 5 out of 5 stars

Excellent

Excellent customer service at the call centre and awesome service from the inspector.

Highly recommended.

December 19, 2024
Unprompted review
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Reply from Rapid Building Inspections

Thank you, Nicholas. Your support truly means everything to RBI.

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