Rattanfurnitureuk Reviews 

105
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Purchased the reclining fimous suite and covers which rotted so a replacement cover set was sent. I started to notice the black rattan peeling in places on the suite which showed white where there sho... See more

Rated 2 out of 5 stars

Having read through some of the reviews I see that this is a small company but I have sent numerous emails and not received a reply and I have tried to call the 08435 number but it either rings o... See more

Company replied

Rated 1 out of 5 stars

Furniture delivered yesterday and it's fantastic. Cover and parasol base missing. Cannot get a response by phone or email. Have they gone bust? If you are still in business please email john@edmondson... See more

Company replied

Rated 3 out of 5 stars

Me too! Order placed & £749.00 taken on 19th April - no reply to emails! On reading the reviews before ordering, I was impressed that many reviews read that delivery was next day! I understand that it... See more

Company details

  1. Furniture Store

About Rattanfurnitureuk

Information provided by various external sources

As of 1st January 2015, www.rattanfurnitureuk.co.uk is under new management. We would like to take this opportunity to sincerely apologise to our customers if they have previously experienced a less than satisfactory service from us.

We fully understand your disappointment when things don't go as they should, and are working closely with our customers, staff and suppliers to ensure that such issues do not happen again.

In the meantime, please don't hesitate to contact us if there are any outstanding or unresolved problems with your order and we will do our very best to help you.

We look forward to serving your rattan furniture needs and hope that you will continue ordering products from us with restored confidence and peace of mind.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

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2.7

All reviews

(105)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality prevails...

After buying numerous hardwords over the years for garden furniture (I still love my Teak bench thou from KIngshall) and the maintenance envolved. Maintence FREE rattan from Zebrano is definately the way forward. Even more great lazy afternoons spent on my furniture. Thanks

March 25, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

The furniture is so comfortable and looks so stylish. Everyone who has seen it just falls in love with it. It has been out on my decking all winter with no cover and still looks as good as new.

March 25, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic quality, friendly staff, highly recommended!

Really nice company to deal with, fantastic quality furniture. I bought the Seville Corner Suite and the Cadiz dining set - totally love it - its really transformed my outdoor space! Brilliant range to suit all tastes and budgets, either traditional or modern contemporary. Best prices on the internet - and free delivery which is a bonus! Wish I had more space to buy more - truly spoilt for choice!! Would definately recommend :)

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service, fantastic product!

We ordered furniture for our conservatory and were spoilt for choice. We love the set we ordered and it was excellent value for money. The customer service we received from the company was great and our furniture was delivered when they said it would be! Great company, will definately buy from them again.

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

We love our furniture cube !

We purchased a cube from Rattanfurniture and have been delighted with it. It looks lovely, and the fact that all the chairs fit so snugly under just makes it even better. I cant wait for the weather to get nicer so we can sit outside and use it again. We have had a cover on all winter and it has protected it brilliantly.

Rattanfurniture gave excellent customer service and we would use them again a heartbeat and have reccomended them to friends.

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

Great

Great service and great quality furniture ... Dont think twice.

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service.

The staff were so helpful and responded to our query by return.
It makes a change to get such good customer service.
Thanks

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

Great service and exceptional value!

From finding the website for this company, to having our item delivered was seamless. They popped up on page one of google after my search. Ordering on line was easy and my items arrived on time. The product was exactly as described and of excellent quality. I will certainly be ordering from you again! Until the next time.....

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

Totally honest and reliable.

Rattan Furniture UK is run is a totally professional way, from the fantastic website to the personal customer contact - very professional and polite. The furniture is of very high quality and good value.

March 23, 2012
Unprompted review
Rated 5 out of 5 stars

A hidden gem

Very professional small family run business. Nothing was 'too much trouble' and we were very impressed with the product and service.
We found them very competitive with other suppliers and would have no doubts recommending them to others.

March 23, 2012
Unprompted review

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