rawfoodshop.se Reviews 

4,819
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Fast delivery. Initially when I placed my order, I realized after 3 days I ordered the wrong item. So I quickly contacted customer support and they reversed my order. I received my refund a few day... See more

Company replied

Rated 5 out of 5 stars

Very wide range of products, quick processing time, quick delivery, discount coupons that apply on already discounted items, also it seems like they pack at least some of their products fresh when the... See more

Company replied

Rated 2 out of 5 stars

Shipping is fast and some of the products are good, but others are faulty. For example a 500g bag of "premium" walnuts had fingernail sized bits of hard walnut shell in them: easy to break a tooth w... See more

Company replied

Rated 4 out of 5 stars

Rawfoodshop has become my go-to for high-quality raw foods. Their selection is impressive. The only thing missing? A delivery service. As someone who shops frequently and buys in bulk, having the op... See more

Company replied

Company details

  1. Natural Foods Store

Written by the company

Sveriges första och största e-butik med ekologisk mat och levande föda. Rawfood, veganmat, ayurveda, superfood och glutenfritt till marknadens bästa priser! Välkommen in! http://www.rawfoodshop.se/


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(4,819)

824 reviews in the last 12 months

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Rated 5 out of 5 stars

The store has everything you need

The store has everything you need. Everyone is so lovely and helpful with great recommendations when asked. They also have good discount on different products often. I highly recommend coming when you have time to spend there cause its a very pleasant shopping experience.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

They sell old moldy nuts with aflotoxin

They sell old nuts which clearly has mold!
Read the previous comments about the nuts!!! Do not waste your money or your life … I wish I read these comments before ordering…
Bought cashew nuts that are super discoloured and black , taste bitter which clearly indicates they are not safe to eat.. I complained after a day of receiving but you can only send the item back on your own cost which is super expensive!
Avoid this scam company
I will do whatever to report them to Swedish I will report you to the relevant channels / livsmedelsverket

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Another shipping another great order of…

Another shipping another great order of rescued nuts, made flavorful vegan milks and non vegan butter cookies out of them.

July 16, 2023
Unprompted review
rawfoodshop.se logo

Reply from rawfoodshop.se

Thank you for your great rating! 🌷

Rated 2 out of 5 stars

Rawfoodshop excellent except for.....WALLEY

Ordering good..Delivery good....Products really good,...BUT.....There payment solution sucks WALLEY is NOT transparent and is confusing....After late paying and invoice.....I ended up with an invoice for more than the products I purchased. PLEASE drop WALLEY and use KLARNA instead....I would be happy to give you 5 stars then.

April 5, 2023
Unprompted review
rawfoodshop.se logo

Reply from rawfoodshop.se

Hi Neil, happy that you like our products! :)
Thank you for letting us know your opinion about walley, we will take this into account when evaluating and choosing payment method in the future.

Have a great day!

Rated 5 out of 5 stars

I love this store

I love this store! Extremely reasonable prices for organic and high quality products. Due to changes to my financial situation in light of the pandemic, inflation and increased interest rates, I would not have been able to continue eating as healthily and caring about the farmers/producers and environment the way I have without Rawfoodshop. I simply would not have been able to afford it. Thank you for existing!

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Does not follow Swedish consumer law

I have been mostly happy with deliveries in the past, but now Rawfoodshop refuses to accept my complaint re nuts starting to go rancid with 6 months left to best-before-date. Very disappointed with this company which does not follow Konsumentköplagens terms, which all businesses in Sweden are obliged to do.

June 22, 2023
Unprompted review
rawfoodshop.se logo

Reply from rawfoodshop.se

Hi Lena,
We are following the law but we don't always agree with return and that foods are faulty, these goods are not included in the returnpolicy since they can be affected by storagre etc. Ususally we can come to an agreement with the customer of discount and or other compensation id you speak to customer service.

I wish you a continued nice summer!

Rated 4 out of 5 stars

The process went very well and I could…

The process went very well and I could talk with support to have my shipment delayed a few days as I was out of the country. The only problem that occurred was an email that sent my package was shipped before the date we agreed on. I wrote to support and they said it would be shipped on the agreed-upon date.

June 12, 2023
Unprompted review

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