I placed an order online and the app was very user friendly and also went through very smoothly with no difficulty whatsoever with placement online. When I receive the recliner I will be able to give... See more
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See what reviewers are saying
I ordered a bed for pickup on August 6th online. It said while Completing and paying for my order it would be available for pickup on Saturday, and that I would receive an email when it was ready to... See more
Hello, We went to Raymour & Flanigan Outlet in Attleboro, MA to find a 30" - 32" Wide recliner. We're limited in space and found exactly what we were looking for. Kevonne Boreland was our consultan... See more
We visited the R&F outlet in North Attleboro last fall and purchased a sectional. Lou helped with that purchase and also went around with us as he shared his abundance of knowledge on mattresses. Thi... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1360 South Washington Street, 2760, North Attleboro, MA, United States
- 5083162091
4.4
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I purchased a Mattress and adjustable…
I purchased a Mattress and adjustable base, With a delivery date of 12/22/24. My items was not delivered as promised. Was told it will be delivered on 12/23/24. Both times I received a text stating that a time frame for delivery will be sent shortly, never received a time frame which means the items was not put on the truck to be delivered to me. I'm Very disappointed with my experience with the delivery of my new bed. And may not purchase anything else with my credit card I have with Reymour and Flanigan. I was told it will be delivered tomorrow, and I will receive an 100.00 dollar gift card we will see.
December 21, 2024
Unprompted review
Sales people were very helpful
Sales people were very helpful. They also left us to be able to talk and figure out what would be good for us and kept checking in. They weren’t pushy at all. They were very pleasant to deal with
November 21, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Dear Smith,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales team was helpful and respectful of your space while you made your decision. It's wonderful to know that you found them pleasant and not pushy. We strive to provide a comfortable and supportive shopping environment, and your feedback reassures us that we're on the right track. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
One of our couches delivered was warped…
One of our couches delivered was warped . Foot mechanism didn’t work. Nathan emailed all stores to see if there was another one available so we wouldn’t have to wait till November 29 when couches would be in stock again.
November 16, 2024
Nathaniel was great
Nathaniel was great. Picked out a leather chair and quick check out.
November 12, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Hi Patti,
Thank you so much for sharing your positive experience! We're thrilled to hear that Nathaniel was able to assist you in finding the perfect leather chair and that your checkout process was quick and smooth. We hope you enjoy your new chair and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Horrible delivery service, avoid…
Well I enjoyed my experience with my salesperson. The delivery took place earlier this week in one item. Had some imperfections. I pointed them out to the delivery crew and explained that I was told by the sales people not to accept anything that wasn't perfect as they wouldn't take it back later. I expressed that the peace had some indentations and would like it to be returned. The delivery crew then proceeded to say well. Why don't we just have somebody come out and fix it. I said because I was told not to take anything that wasn't perfect because only at time of delivery would they accept it back. Therefore, I like to have it removed. The person in charge continued to try to pressure me just to accept it. When I said no they became very angry and stormed off with the product.
They had to return later with a different item that somehow didn't make it on the original truck. The r&f tracking device shows you when the crew is close. My time changed throughout the entire day. It was supposed to arrive at 11:30, then around 12:00, then it indicated soon, then it indicated around 2:45, that it indicated around 3:30, that it indicated soon, then it indicated around 5:00, then it indicated around 5:45, they ended up at my place around 6:15 or 6:30 p.m.. it was the exact same crew that left in a half in the morning.That left in a half in the morning.
While they were at my place, a person from rnf called to see how my delivery went. I was very specific about my experience and how disappointed I was. I also expressed that I thought was outrageous that I was paying for delivery. That first had a a defected item and then for a second item that took all day despite their tracker showing all different times. It was beyond inconvenient. It felt personal.
It took several days for them to be able to bring a replacement piece. However, I would swear hand to God that it was the exact same one they had delivered before due to where the divots were. I am so frustrated with this company that they treat customers so poorly that all they care about is the money. There are so many other furniture companies out there. Please don't waste your time with r&f!
October 30, 2024
Unprompted review
Reply from Raymour & Flanigan - Attleboro Outlet
Dear J T,
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about the issues you experienced with your delivery and the condition of your furniture. This is certainly not the level of service we strive to provide, and we understand your frustration.
We apologize for the inconvenience caused by the delivery delays and the condition of the item you received. Your experience with our delivery crew and the subsequent interactions are concerning, and we will be addressing this with our team to ensure it does not happen again.
We appreciate your patience and regret that we did not meet your expectations. Your feedback is invaluable to us, and we will use it to improve our services. If you have any further concerns, please feel free to reach out to us directly.
Thank you for bringing this to our attention.
Sincerely,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Attleboro Outlet
Hi Robert,
Thank you so much for your 5-star review! We're thrilled to hear that Ryan's knowledge made a positive impact on your experience. We strive to provide excellent service and it's wonderful to know that Ryan was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The salesperson let me check out what I…
The salesperson let me check out what I was interested in and checked back to ask if I needed any help. By that time I was ready for some help and answers
October 30, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Thank you so much, Ellen, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Attleboro Outlet
Dear Rene,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our team member was able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know that you had a great experience. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Very helpful and polite.
October 1, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Dear Alexis,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you found our team helpful and polite. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
I love the choise's
I love the choise's, and prices are great! I have shoped around for many months for a beautiful sofa. And Raymour & Flanigan has given me the opprotunity to purchas this beautiful sofa. All I can say is, Thank you!
October 1, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Thank you, Gale, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Attleboro Outlet
Thank you so much for your review, Ralph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Good customer service
September 8, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Dear G Allen,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service team. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The salesman was very knowledgeable and…
The salesman was very knowledgeable and gave us a large selection
August 31, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Hi Lisa,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our knowledgeable salesman and that you appreciated the large selection available. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
3 piece sofa and end tables
Easily found what we were looking for
Sales person was friendly and helpful
Easy pickup at whs and merchandise was easy to put together and of very good quality.
August 11, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Hi Frank,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found exactly what you were looking for and that our sales team was able to assist you effectively. It's great to know that the pickup process was smooth and that you're satisfied with the quality of your new furniture. We hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
Excellent experience with Adam who went…
Excellent experience with Adam who went above and beyond to help us.
July 21, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Dear Lynne,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Adam provided exceptional service and went above and beyond to assist you. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Great customer service
I just purchased a push back recliner. i have not received it yet but, the salesperson who helped me, Christian, was very helpful and personable.
July 11, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Dear Patricia,
Thank you so much for your kind words and for choosing Raymour & Flanigan for your new push back recliner! We're thrilled to hear that Christian provided you with excellent service. We hope you love your new recliner once it arrives and that it brings you many moments of comfort and relaxation. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
I was told the delivery people could…
I was told the delivery people could move the old loveseat to my parents garage. When they got there they refused and said your store always does this, tells customers they can move the old stuff but they won’t. I knew they could not remove the old piece -take it away , but I asked if they could move it out of the way in the garage which is onlyn29 ft and 2 steps down. If I knew that the answer would be no then we could have done it before they got there. Instead it was confusing and upsetting to my parents who are 85 and have health issues. TERRIBLE MISCOMMUNICATION
July 3, 2024
Your chat representative was friendly
Your chat representative was friendly, professional, patient, and helpful.
July 5, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Thank you so much, Aristides, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The salesperson Isabelle Rodrigues was amazing
The salesperson Isabelle Rodrigues was amazing. She was knowledgable & very helpful. She took a lot of time to help me out in selecting the right furniture pieces. There was a large selection.
June 28, 2024
Reply from Raymour & Flanigan - Attleboro Outlet
Thank you so much for your review, Joss! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Attleboro Outlet
Thank you, LP, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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