I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrive... See more
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The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with... See more
Company replied
May I received a “re-selection” recliner. It came Defective. Had to go thru process to get it assessed/fixed by technician. He used a crowbar to “fix” it. NO. I had to call customer service twic... See more
From the moment we were greeted by salesperson named Frederick Hall who courteously accompanied us as we browsed leather sofas, to his assistance in trying to find the sofa we wanted and finally makin... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
275 Glen Cove Road, 11514, Carle Place, NY, United States
- 5167393494
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Hasn’t replied to negative reviews
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We had a good experience buying a…dining set
We had a good experience buying a dining room set because Fred was our sales person. He was personable and very patient with all our questions and our change of minds on the color.

Reply from Raymour & Flanigan - Carle Place
The salesperson was very professional
The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with us, she realized that we were making a major purchase( ended up buying $10,000 worth of furniture). I will gladly recommend Shakeela to anyone.

Reply from Raymour & Flanigan - Carle Place

Reply from Raymour & Flanigan - Carle Place
Jade was exceptionally helpful...she…
Jade was exceptionally helpful...she went above and beyond to help me put together the look I wanted.

Reply from Raymour & Flanigan - Carle Place
I'm actually quite surprised to see the…
I'm actually quite surprised to see the charges that appeared after thinking I was purchasing couches for $3800 plus tax. Suddenly there was a high delivery charge on top of taxes on top of the warranty. Disappointed that the store would not at least waive the delivery nor go lower on the price nor give me more time on the financing. 7/7/2022- As an update, because the response from customer service below seems to indicate something was done, nothing was. I did reach out and they did absolutely nothing about my gripes. Still sorely disappointed.

Reply from Raymour & Flanigan - Carle Place
Excellent customer service
We walked into the showroom looking for a specific item. Jodi our salesperson took us to the item. She was very sweet and knowledgeable of specifications. We have our special needs son with us and was able to get everything done very quickly.

Reply from Raymour & Flanigan - Carle Place
The Denali platform bed is an excellent…
The Denali platform bed is an excellent product and I'm very glad I bought it. It's solidly built, the finish is flawless, and the storage doors are large and convenient. Plus the delivery experience, as usual with R&F, was prompt and beyond complaint. The delivery men were courteous and did a bang-up job assembling the unit.

Reply from Raymour & Flanigan - Carle Place
The representative was so helpful
The representative was so helpful, it only took me half an hour complete my purchase. Thank you!!!

Reply from Raymour & Flanigan - Carle Place
Satisfaction and Complaint
Service at your store in Carle Place was terrific. Salesman was knowledgeable, courteous and helped me select a nice couch and dining room table. Delivery was on time with accurate advance notice.......My only problem was with your accounting dept. I called 2 days after purchase to ask if I could come into store in person and pay down the financing agreement, using gift cards I had received at my retirement party on Thursday, Oct. 7. I was told (a) financing had already been put through a day earlier and it was too late and (b) you don't accept gift cards as payment. I was upset and said I would not shop there again. Pat Calvert

Reply from Raymour & Flanigan - Carle Place
My experience was wonderful
My experience was wonderful. Your sales person Lonnie was knowledgeable, helpful and patient.

Reply from Raymour & Flanigan - Carle Place
our visit at at the store was excellent…
our visit at at the store was excellent the gentleman was warm and friendly he was patience with us showing us different furniture until we find what we were looking for
Great experience …
Anthony at the Poughkeepsie outlet store was knowledgeable and helpful. He guided us in selecting the items we wanted and gave us space to decide. I highly recommend him snd we are pleased with our delivered selections as well.
we had a great visit to your Gateway…
we had a great visit to your Gateway location store in Brooklyn NY. The salesperson was outstanding. She was very helpful in helping us choose the furniture that would fit in the new apartment. She even came with us to help get the correct measurements for the space we have.

Reply from Raymour & Flanigan - Carle Place
Great service.
Turning a bad experience into good
I’ve purchased from Raymour & Flanigan in the past so of course I went there when I needed a dresser and an accent chest. I went there on 3 individual occasions and all three times I walked in and I wasn’t approached or greeted. I finally had to ask for help. Michael Farrier had just finished up with a customer when I asked him to help me. He was more than happy too and what an amazing job he did I was able to purchase my dresser and accent chest and he was also nice enough to order a painting I wanted off of your website. Shame on all of the sales people that turned there backs on me because they lost out on a $1900 sale. You never would’ve known that they work on commission.
Customer service is top notch here
Customer service is top notch here! Very friendly sales reps, great products, easy purchase/delivery options. Definitely recommend.

Reply from Raymour & Flanigan - Carle Place
Ordering was very easy and delivery was…
Ordering was very easy and delivery was perfect.

Reply from Raymour & Flanigan - Carle Place
we had a lovely sales girl who…
we had a lovely sales girl who really helped us in the Outlet store in Sunrise Mall Nassau

Reply from Raymour & Flanigan - Carle Place
Good Salesmanship
The Salesman Mr. Mannan was courteous and knowledgeable to understand my needs. He helped me to find guest room bed & mattress best fitted for my situation. I am planning to go back for purchasing a living room sofa set in pretty soon.

Reply from Raymour & Flanigan - Carle Place
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