Raymour & Flanigan - Deptford Outlet Reviews 

124
TrustScore 4.5 out of 5

4.6

2000 Clements Bridge Rd, Suite 101, 8096 Woodbury, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

My salesperson’ Westly’ is professional, listens to my needs to purchase and doesn't try to over sell. I remember him from a past purchase and decided to request his assistance again. I purchased a tw... See more

Rated 4 out of 5 stars

My sales rep, Kathy Palmisano was caring, patient and knowledgeable. She answered all questions and explained her answers clearly. My only disappointment is that the outlet doesn't offer the same prom... See more

Company replied

Rated 5 out of 5 stars

The large selection of sofas and loveseats made shopping a breeze. Anne Wald your store consultant was very helpful and I appreciated her hands off approach. She let us shop without hovering and gav... See more

Company replied

Rated 5 out of 5 stars

When we came into the store we were greeted by Matt. He was welcoming and directed us towards what we were looking for. He was unobtrusive but observant and ready to answer our questions. We found wha... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2000 Clements Bridge Rd, Suite 101, 8096, Woodbury, NJ, United States

  • 8565793333

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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4.6

All reviews

(124)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sales person very nice

Sales person very nice, let me look around at my own pace, but was always nearby if I had questions

August 29, 2023
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Reply from Raymour & Flanigan - Deptford Outlet

Hello Debie! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Excellent Service Excellent Delivery Available 👏

Well I have been apart of the VIP Family for many years. I enjoy 😉 the customer service experience every time I visit your stores. The selection has always been wonderful from modern to traditional 👏 there is something here for everyone from accessories, mix & match, to full sets of furniture. Lovely Thanks Raymour & Flanigan for keeping customers 1st.

August 20, 2023
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Reply from Raymour & Flanigan - Deptford Outlet

Thank you for leaving such a great review! We're glad you had such a good experience with us. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Fits just right!

Looking for a new recliner for hubby. Have been a customer for many years. Found many choices BUT also found the perfect recliner!.I m only 5'3" tall and most seat cushions are too long for my legs. This recliner is perfect! My feet don't touch the floor but the seat cushion is perfect for the bend in knees. Love it. Delivery was on time. Delivery men were respectful ,Curteous, and neat!

August 10, 2023
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Hello Theresa Heiler! Thank you for leaving this 5-star rating! We happy to hear you're enjoying your new furniture!

Rated 5 out of 5 stars

Knowledgeable associates

Knowledgeable associates. Everyone was super helpful.

July 6, 2023
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Thank you so much, Cynthia, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Trent Butts was an ABSOLUTELY great…

Trent Butts was an ABSOLUTELY great salesman!! As I was very uncertain as to what I wanted, he took his time in helping me to decide. He definitely went above and beyond!!I will definitely be going back to make more purchases!!

June 16, 2023
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Reply from Raymour & Flanigan - Deptford Outlet

Hi Barbara. Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture.

Rated 5 out of 5 stars

Great store and associates!

Lin Walters is top notch! She greeted us at the door and gave us time to look around than she answered all our questions and helped us make the sale.
The showroom is very well organized with lot's of variety.

June 9, 2023
Rated 5 out of 5 stars

When I arrived at the Deptford store I…

When I arrived at the Deptford store I was greeted by Elise DeMayo she asked me what I was looking for and was very knowledgeable and helpful. As we spoke she excused herself to greet an appointment that had come in and left. I appreciated that she did not hover and let me make my own informed decision. She is an excellent saleswoman and I will definitely return when I need to but my bed in a few weeks. She is a 5 star people person and knows how to make a person relax in making a purchase.

April 30, 2023
Rated 3 out of 5 stars

Hindsight to Extra Costs for Protection Policies

The salesperson was very knowledgeable. Never once was a mention of the Protection Policy plan as well as the Mattress policy plan and costs. But its costs were added to my Salescheck much to my dismay. I noticed the nearly $350 when I got home to review my purchase. Hindsight? It should openly be discussed; prices and policies before the transaction.

April 22, 2023
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Hi Susanna. We are so sorry you aren't satisfied with your Platinum Protection Plan. Feel free to reach out to us if you like to discuss this further. Please email us your order details, including phone number associated with your sale, to RFCare@raymourflanigan.com. We will follow up shortly. Thank you!

Rated 5 out of 5 stars

Great experience

Very friendly staff. Great selection and prices. Extremely happy with our purchase. Thank you Sergio, Lin and Mike for making our decision easier.

April 3, 2023
Rated 1 out of 5 stars
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Hi Randal, We are very sorry about your negative experience with us regarding your delivery. We would like to get you in touch with our management team to resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

Rated 5 out of 5 stars

Anita Tobin was our sales rep

Anita Tobin was our sales rep. She was friendly, informative and not pushy at all. Her competency and helpfulness/friendliness made us come back and make our purchase.

December 28, 2022
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Reply from Raymour & Flanigan - Deptford Outlet

Thank you Monica Lord for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

I went to Raymour & Flanigan store and…

I went to Raymour & Flanigan store and the outlet, both representatives at both places were extremely patient with me and extremely helpful.

December 26, 2022
Raymour & Flanigan - Deptford Outlet logo

Reply from Raymour & Flanigan - Deptford Outlet

Thank you for taking the time to leave a review, Katie! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

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