Raymour & Flanigan - Deptford Reviews 

281
TrustScore 5 out of 5

4.8

1450 Clements Bridge Road, 8096 Deptford, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door witho... See more

Rated 5 out of 5 stars

Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on yo... See more

Rated 5 out of 5 stars

Sarah Diener has been patient and amazing after our house hunting nightmare since February. We were finally able to purchase all of the furniture for our dream home.

Rated 1 out of 5 stars

The delivery guys were great, they were very considerate and careful when taking the old furniture out the new furniture in. They noticed the hutch was bowed and took pictures to show their managemen... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1450 Clements Bridge Road, 8096, Deptford, NJ, United States

  • 8568539400

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

4,259 reviews in the last 12 months

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Rated 5 out of 5 stars
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you so much for your review, Mary! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Toni Field Goldman! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

The salesman was very patient and…

The salesman was very patient and helpful

May 4, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you so much for your review, Sandra! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

New mattress

I love that Randy doesn’t push us. He listens to us and puts our concerns first.

April 29, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Donna Qualk Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery crew was great!

March 28, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello customerM J C We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 3 out of 5 stars

easy ordering online

easy ordering online. However, the white glove service fee is high just to deliver an area rug.

March 10, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Edmund. We are very sorry to hear about the poor experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your order details, including your name and the phone number associated with your account along with a brief description of this issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our Customer Care team. Thank you!

Rated 5 out of 5 stars

A pleasant visit

A pleasant visit. Got what we wanted. Randy was great!

February 25, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Edward Regan! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

the sales rep ms.lopez

the sales rep, ms. lopez was very helpful, not pushy at all. would do business with her anytime.

February 20, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Joyce Rivera! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

My salesman Bill was great

My salesman Bill was great. He was extremely knowledgeable about the items and had great design skills as well. I highly recommend checking Bill out.

February 7, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you so much for your review, Ryan! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

No high-pressure sales tactics

My husband and I went to look for a new bed. Bill was very helpful from the start. He showed us a variety of things, taking into consideration what we were looking for and our budget. He was not pushy at all. We were happy with our selection, and even Found a bedroom set to go with it.

February 4, 2024
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Reply from Raymour & Flanigan - Deptford

Thank you Eileen for your review! It's great to hear that your sales person, Bill, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Erin was so nice and was very…

Erin was so nice and was very knowledgeable

January 24, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Diane Halpin! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Was understanding of my needs.

Was understanding of my needs.
Showed me several options.

January 24, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Linda Kreh! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Rest easy - Randy at Raymour will take great care of you!

Salesman Randy Bock in Deptford was AMAZING - he patiently walked us around the store, offering helpful advice and guidance until we found just the right mattress and foundation. So grateful for his thoughtful and kind manner - he made the whole process easy and even fun!

January 20, 2024
Unprompted review
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Walter Rouh! Thank you for your kind words, we are pleased to know that our sales associate did such a fantastic job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Thanks to Barbara & Kia👍👍💝🌹

Returning to the Cherry Hill Store 12/02/23, meeting Kia after asking for Barbara whom I previously met on my first visit to this store approximately a year prior, who no longer works there. Moving forward; Kia led me to the “Enbright Collection”, which I was sure was going to be my 3rd and final living room set. After having difficulty finding a set that I was able to sit on and enjoy without experiencing pain and stiffness the next morning due to suffering with lower lumbar issues. I knew I needed something that was attractive but also firm, providing me with the support but also the comfort I required after a long days work.
I previously studied and did through research on the set and was convinced this was what I was looking for.
Kia showed me the way, took the time I needed, answered my questions, understanding I was also looking for an accent chair Kia gently and respectfully made suggestions with nothing but exceptional professional. Seeing the Enbright Set up close, trying it out for the firmness and the style, I was more than convinced this was finally the set for me! Unfortunately; it was still a couple questions I needed answered, as well as to make a choice on an accent chair. Once going on line I realized the Deptford Store was where I needed to go to complete my inquiry and finalize my decision, but I also found that the terrific young lady I first met a year prior who was one of the most gracious, friendliest yet knowledgeable as well as patient and professional sales individuals I have met was now working at this particular store in Deptford. Things were systematically falling in place for me!! I was closer to the long awaited transformation of my new living room but the young lady., Barbara, who I felt deserved to get the credit for the sale that never took place when we first met was finally going to get it now!!! Upon meeting again, she was as warm, kind and pleasant as I remembered from our prior meeting in Cherry Hill! She wasn’t anxious, in making the sale but she allowed me to explain my situation, what I needed and to my surprise it was what I received!!! We were led to their floor display, It wasn’t the gray that I decided to get but it was fine, because what I really needed was to see the console which was one additional piece I wanted to add to the 3 piece set I had selected from the Enbright Sectional. She requested and assisted a co-worker to rearrange their entire floor display to accommodate me so I could see first hand the set up with the console added to the 3 piece set I had already decided to purchase along with her assistance and recommendations on my accent chair that I am so loving! Every piece matches even better than what I imagined! It’s very stylish, very firm and most of all, it’s just the lumbar support I required!!! My Enbright 3 piece set in “Brook Dove” arrived 3 days ago along w/ my “Loft Ivory Accent Swivel Chair” and I am in just awe of the comfort and pleasure I am finally experiencing🤗🥰👍👍
I have been off work and relaxing on each piece throughout the entire 3 days. To my amazement I have yet to experience any lower back pain or any stiffness at all when getting up from either piece nor when getting up the following day!!

God Bless You,
Ms.Kia and Mrs.Barbara Rosenfeld
Please continue doing what you do, you’re doing a fantastic job! I will be back👍👍🌹💝

December 7, 2023
Unprompted review

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