Aidan was fantastic to work with, felt free to look around without that stalker salesperson vibe . Because of that, we purchased that day
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I had a wonderful experience working with Don at the Exton store finding furniture for our nursery and also a couch for our home. The emails that were supposed to keep us updated on shipment of our fu... See more
Company replied
AC Cosme is an outstanding professional - friendly, knowledgeable and efficient. He took the time to consider how the furniture will be used and he worked hard to meet my goals. He has helped me bef... See more
We don’t shop anywhere else because we always find what we want at R&F. I’m leaving off 1 star - their bookshelf offerings have become dismal. I get it - everyone reads eBooks these days, but there ar... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
201 South Pottstown Pike, 19341, Exton, PA, United States
- 6102800320
4.6
Excellent
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
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Our salesman Adrian was fantastic!!
Our salesman Adrian was fantastic!!! Very knowledgeable.
September 29, 2024
Reply from Raymour & Flanigan - Exton
Thank you so much for your review, Ellen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Replacement
The manager was extremely helpful with ideas for our replacement furniture. The process was quick and easy with zero hassle.
September 14, 2024
Reply from Raymour & Flanigan - Exton
Dear Nicole,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our manager was able to assist you effectively and provide helpful ideas for your replacement furniture. It's wonderful to know that the process was quick and hassle-free for you. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I did not place an order and all of a…
I did not place an order and all of a sudden a charge of $4,500 showed up on our credit card. Not happy at all.
September 2, 2024
Reply from Raymour & Flanigan - Exton
Dear Elizabeth,
We are very concerned to hear about the unexpected charge on your credit card. Your experience is important to us, and we take matters like this very seriously. Please reach out to our customer service team at Please reach out to us at rfcare@raymourflanigan.com so we can best assist at your earliest convenience so we can investigate this issue further and assist you in resolving it promptly.
Thank you for bringing this to our attention.
Sincerely,
Raymour & Flanigan Customer Care Team
Fabulous service
August 28, 2024
Reply from Raymour & Flanigan - Exton
Dear John,
Thank you so much for your wonderful review! We are thrilled to hear that you had a fabulous experience with our service. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Adrian was very helpful!
Adrian was very polite, knowledgeable and was able to provide lots of helpful suggestions. He never pressured us in our decision making. He made for a great experience.
August 18, 2024
Reply from Raymour & Flanigan - Exton
Dear Theresa,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Adrian was able to assist you with his polite demeanor and extensive knowledge. It's wonderful to know that his helpful suggestions and pressure-free approach made your visit enjoyable. We will be sure to pass along your kind words to him. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Knowledgeable sales person
August 24, 2024
Reply from Raymour & Flanigan - Exton
Hi Michael,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a positive experience with our sales team. Our goal is to provide knowledgeable and helpful service to all our customers, and it's great to know we succeeded with you. We look forward to assisting you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Our sales girl Michele was great
Our sales girl Michele was great. Very pleasant and helpful
August 21, 2024
Reply from Raymour & Flanigan - Exton
Dear Rose,
Thank you so much for your wonderful review! We're thrilled to hear that Michele provided you with such a pleasant and helpful experience. We strive to offer the best service possible, and it's always rewarding to know when we've succeeded. We look forward to assisting you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Exton
Thank you for your wonderful review! We're thrilled to hear that John provided you with a pleasant and knowledgeable experience without being pushy. We strive to create a comfortable shopping environment for our customers, and it's great to know that John succeeded in doing so. We look forward to serving you again in the future!
Sincerely,
Raymour and Flanigan Customer Care Team
Rashida Moufti the sales person.
Rashida Moufti the sales person.
Personable and thorough, listened to my wants and not wants.
August 12, 2024
Reply from Raymour & Flanigan - Exton
Dear Maureen,
Thank you so much for taking the time to share your positive experience with Rashida Moufti. We're thrilled to hear that she was personable and thorough, and that she took the time to listen to your preferences. Your satisfaction is our top priority, and it's wonderful to know that Rashida provided you with the excellent service you deserve. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Christina Rubino was absolutely the…
Christina Rubino was absolutely the best! I explained what I needed and she got me everything! The best!!
July 31, 2024
Reply from Raymour & Flanigan - Exton
Hi Christine,
Thank you so much for your wonderful review! We're thrilled to hear that Christina Rubino was able to assist you and meet your needs. Your kind words mean a lot to us, and we’re delighted that you had such a positive experience. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
My wife and I have been buying…
My wife and I have been buying furniture for years from them over 15 !! NEVER buy the warranty it is a rip off !!! When you have furniture falling apart they come and tape stuff foam and “patch” it up to where it look cheap !!! Do NOT get the warranty !!!! They make hundreds of thousands of dollars on warranties and when you have a tear from wear and tear or cushions that no longer support and look awful they leave it as bad as it was by stuffing foam in it lol I could have bought foam and done the same thing …. They Never replace an item the warranty is a waste !!!!!! Save your $$$$$$$$$$$ I think the warranties are what keep them open this long never again !!!
July 26, 2024
Unprompted review
Reply from Raymour & Flanigan - Exton
Dear Maria,
Thank you for taking the time to share your feedback. We truly appreciate your loyalty over the past 15 years and are sorry to hear about your recent experience with our warranty service. Your concerns are important to us, and we regret that the service did not meet your expectations.
We strive to provide quality products and services to all our customers, and it’s disappointing to learn that we fell short in your case. Your feedback will be shared with our team to help improve our processes and ensure better service in the future. Please reach out to our customer care team to see how we might be able to better assist!
Thank you again for your candid review. We hope to have the opportunity to serve you better in the future.
Best regards,
Raymour & Flanigan Customer Care Team
Johnny was very kind and helpful
Johnny was very kind and helpful. He patiently showed us everything that fit into our criteria!
July 20, 2024
Reply from Raymour & Flanigan - Exton
Hi Dawn,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Johnny was able to assist you so effectively and that he provided the kind and patient service we strive for. Your positive feedback means a lot to us, and we hope you enjoy your new furniture. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The service was great
The service was great. I was able to get exactly what I was looking for.
July 15, 2024
Reply from Raymour & Flanigan - Exton
Hi Pete,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and found exactly what you were looking for. Our team always strives to provide excellent service, and it's fantastic to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
AC from your Exton
AC from your Exton, PA store is WONDERFUL! He kept in touch with me about my order and gives many updates about delivery ETA. He deserves a big raise and should be teaching classes on customer service!
July 10, 2024
Unprompted review
Reply from Raymour & Flanigan - Exton
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our salesperson
Our salesperson, Faisal Awan, was very helpful. We made our purchase fast as he knew the answers to all my questions!
June 30, 2024
Reply from Raymour & Flanigan - Exton
Thank you so much for your review, Sandy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Exton
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Amazing Experiences ALWAYS
Jonny was amazing and took the time to explain differences between mattresses, helped decide whether furniture would fit into rooms, and was all around extremly helpful. Took almost 3 hours to complete the purchase but at no time did I feel pressured or rushed. This is the third time I furnished my house with Raymore and Flannigan.
June 22, 2024
Reply from Raymour & Flanigan - Exton
Hello Mary Martin We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Our sales Christina Rubino
Our sales person. Christina was very knowledgeable about all the different pieces of furniture I was looking at.
June 11, 2024
Reply from Raymour & Flanigan - Exton
Hello Kathleen La Marco! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Excellent service from sales to delivery
Alice Darrah is a very friendly, knowledgeable and helpful sales associate. She is extremely accommodating and made the experience a pleasure. We had furniture delivered on two separate occasions and both delivery teams were fabulous. They delivered to Ocean City, NJ. They arrived on time, put together a dining room table and set up living room furniture quickly. Both teams were friendly and made sure we were satisfied with our furniture and their placement. We love our furniture. It is super comfortable and looks great!
June 9, 2024
Unprompted review
Reply from Raymour & Flanigan - Exton
Hello Denise Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
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