Raymour & Flanigan - Fairfield Clearance Center Reviews 

300
TrustScore 5 out of 5

4.8

531 US Highway 46, Suite 102, 7004 Fairfield, NJ, US


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Rated 5 out of 5 stars

Extremely informative and pleasant sales person. Van greeted us, asked what we were shopping for, made suggestions, then left us alone until ready to purchase. Just an all around great experience com... See more

Company replied

Rated 5 out of 5 stars

Tee Ferguson is truly the best salesperson I’ve ever worked with. He has an incredible eye for style and always knows exactly what I like. He consistently goes above and beyond by keeping me updated... See more

Company replied

Rated 2 out of 5 stars

On our third repair, two separate pieces of furniture. Less than one year old! Parts take 4-8 weeks, service calls an additional 2-4 weeks. This furniture has been out of commission for months! Staff... See more

Company replied

Rated 5 out of 5 stars

I have been a loyal customer of Raymour in Flanigan for years. Each time I visit the store I only work with my representative Tee. Tee Always provide exceptional service and go above and beyond. His k... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 531 US Highway 46, Suite 102, 7004, Fairfield, NJ, United States

  • 9732870413

4.8

Excellent

TrustScore 5 out of 5

300 reviews

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4.8

All reviews

(300)

4,300 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant and helpful was able to provide the product we needed

Representative was helpful and pleasant to speak with...provided my wife and I with the furniture we needed

March 25, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Glen,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our representative was helpful and pleasant during your visit. It's wonderful to know that you and your wife found the furniture you needed. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Maria,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team was able to meet your expectations. Your feedback is incredibly valuable and motivates us to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

★★★★★ Excellent Quality and Service!

★★★★★ Excellent Quality and Service!

I had a fantastic experience at Raymour & Flanigan! The selection was incredible, with high-quality pieces that fit perfectly in my home. Nelson was friendly, knowledgeable, and helped me find exactly what I needed.the furniture exceeded my expectations in both style and durability. I highly recommend this store to anyone looking for beautiful, well-made furniture and top-notch customer service!

March 25, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Elizabeth,

Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience at Raymour & Flanigan. It's great to know that our selection and the quality of our furniture met your expectations and that Nelson was able to assist you in finding the perfect pieces for your home. Your recommendation means a lot to us, and we are delighted to have provided you with both beautiful furniture and excellent customer service. We look forward to welcoming you back to our store in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Dealt with Vann

Dealt with Vann. Top service, he was very helpful, he was very attentive and true to his word. Furniture was delivered promptly the next day as promised.
I highly recommend Van and the center.
Thank you

March 24, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Silvana Torres,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Vann and that he provided you with top-notch service. It's great to know that your furniture was delivered promptly as promised.

Your recommendation means a lot to us, and we are grateful for your support. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

My Experience @ Clearance Center

The sale associate was extremely helpful and a pleasure to work with. I did not feel rushed to make a decision regarding my selection of furniture. I visited the store on Saturday & Sunday before making my final decision, Erick was gracious and assisted me in making my final decisions.
The warehouse supervisor was very conscientious and a pleasure to work with also.

March 24, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Taking Flight Development Cor,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Erick and our warehouse supervisor were able to assist you in such a positive way. It's wonderful to know that you felt comfortable and unrushed during your visits, allowing you to make the best decision for your furniture needs.

We strive to provide exceptional service to all our customers, and your feedback is incredibly valuable to us. We will be sure to pass along your kind words to Erick and the rest of the team.

Thank you again for choosing Raymour & Flanigan. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

My salesperson Van was extremely…

My salesperson Van was extremely friendly and helpful from the moment I walked into the store. I came back the next day because I had some additional questions and I approached another friendly sales person, he phoned Van for me. Van came over and addressed all of my concerns.My experience was exceptional. I will be back.

March 22, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Henderson,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Van and our team provided you with exceptional service. It's wonderful to know that you felt supported and that all your questions were addressed. We strive to create a welcoming and helpful environment for all our customers, and your feedback reassures us that we're on the right track.

We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Professional and an Excellent sales man

Professional and an Excellent sales man

March 21, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Lansana Keita,

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience and found our sales team to be professional and excellent. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any further comments or need assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent experience.

March 16, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Veronica,

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience at Raymour & Flanigan. Your satisfaction is our top priority, and your kind words mean a lot to our team.

If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 2 out of 5 stars

Three malfunctions: recliner and sofa

On our third repair, two separate pieces of furniture. Less than one year old! Parts take 4-8 weeks, service calls an additional 2-4 weeks. This furniture has been out of commission for months! Staff is lax in returning calls and providing up-to-date information. Will never buy again.

March 11, 2025
Unprompted review
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Louis,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced with your furniture and the delays in service. We understand how frustrating it must be to have your furniture out of commission for such an extended period.

We are committed to addressing these issues. We are actively working to improve our communication and service processes to ensure a better experience for our customers in the future.

Please reach out to our customer care team directly at rfcare@raymourflanigan.com, as we would like to resolve this matter to your satisfaction. We value your feedback and hope to have the opportunity to regain your trust.

Thank you for bringing this to our attention.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Eric was great

Eric was great, he was very patient with us and helped us get exactly what we wanted. Highly recommend this store and salesman

March 13, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Elizabeth,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Eric provided you with such a positive experience and helped you find exactly what you were looking for. Your recommendation means a lot to us, and we're delighted to know that you had a great visit to our store. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very personable and professional l.

Very personable and professional l.

March 10, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Elizabeth,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team personable and professional. Providing exceptional service is our top priority, and your feedback truly means a lot to us. We hope to see you again soon at Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan

Rated 2 out of 5 stars

Had to ask for help

Had to ask for help

Chose a couch n he wrote up the ticket n then was told it was sold already

The guy seemed untrained

I bought 3 couches n they seemed to be annoyed it was 2 different addresses

Delivery shoukd have been waived due to the couch error

March 9, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Davida Rabinowitz,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit to Raymour & Flanigan. It is disappointing to hear about the issues you faced with the availability of the couch and the delivery process.

We strive to provide excellent service to all our customers, and it seems we fell short in your case. Your comments regarding the training of our staff and the handling of multiple delivery addresses are important to us, and we will address these concerns with our team to improve our service.

We understand your frustration regarding the delivery charge, and we appreciate your suggestion. Your feedback is invaluable in helping us enhance our customer experience.

Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.

Sincerely,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tee is the best!

Tee always makes us feel welcomed and helps us with whatever questions we have! Thank you Tee for helping us make our apartment into a home!

March 9, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Tatiana,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Tee has made you feel welcomed and assisted you with your questions. It's our goal to help transform your apartment into a home, and we're delighted that Tee was able to contribute to that experience. Your kind words and perfect rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Team, product and Service

Sales people were helpful, especially Eric and Bob, but were not pushy. They helped with selection and working up a deal that fit my budget! Special thanks to the team that helped pack it for us to take home, they were helpful and provided the best guidance for packing it up and making sure we were safe

March 6, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Tom,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at Raymour & Flanigan Furniture and Mattress Clearance Center. It's great to know that Eric, Bob, and the rest of our team were able to assist you without being pushy and that they helped you find a deal that fit your budget.

We're also delighted that our team provided excellent guidance and assistance with packing your purchase for a safe journey home. Your satisfaction is our top priority, and it's rewarding to know we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very friendly

Very friendly, professional, helpful experience

March 7, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Pamela,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team friendly, professional, and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. We hope to welcome you back to Raymour & Flanigan soon. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Nelson was a great salesman..not…

Nelson was a great salesman..not pushy..glad I gave him the sale as a neebee..

March 3, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Code,

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with Nelson. Our team strives to provide a welcoming and pressure-free shopping environment, and it's wonderful to know that Nelson was able to assist you in such a positive way. We truly appreciate your business and are glad you chose us for your home furniture needs. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Can’t beat the prices

Great price at the outlet center and salesman (Tee) was very good, knowledgeable, and friendly.

March 3, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello H. Amado,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found great prices at our outlet center and that Tee was able to assist you with his knowledge and friendly service. We strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very professional and help in all my…

Very professional and help in all my needs thank you very much

March 2, 2025
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Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Felix,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to assist you with all your needs in a professional manner. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Van was amazing

Van was amazing. He helped me pick out the perfect set at the best deal.

March 2, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello John,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Van was able to assist you in finding the perfect set at a great deal. Providing exceptional service is our top priority, and it's wonderful to know that Van made your visit memorable. We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good Experience

The Salesman introduced himself and told me to let him know if he could be of any help. He didn't pressure me which I really appreciated and gave me time on my own to look around making it a good experience for me.

February 28, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Allie,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit with us. Our team strives to provide a welcoming and pressure-free environment, and it's wonderful to know that our salesman was able to make your shopping experience enjoyable. We truly appreciate your feedback and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

Best regards,
The Raymour & Flanigan Team

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