Raymour & Flanigan - Farmingdale South Reviews 

275
TrustScore 4.5 out of 5

4.5

1645 Broadhollow Road, 11735 Farmingdale, NY, US


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Rated 5 out of 5 stars

Dan was great and helped me pick exactly what I was looking for in a new living room set. Dan was helpful,courteous, friendly & professional

Rated 5 out of 5 stars

Excellent experience and total satisfaction with Fischer James the salesperson. James has helped us since January when we went to see him and yesterday 2/16/23 was no exception. Ver happy with his kno... See more

Rated 5 out of 5 stars

We went in looking for a dining room set. Our sales person Mark was extremely helpful and knowledgeable. Gave us space to look around but stayed close for any questions we had which we appreciated. He... See more

Company replied

Rated 5 out of 5 stars

My salesperson was helpful, courteous and friendly. She listened to what we were looking for and what we didn’t like. We found a piece that was really perfect and she helped us select the fabric. She... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1645 Broadhollow Road, 11735, Farmingdale, NY, United States

  • 6313866968

4.5

Excellent

TrustScore 4.5 out of 5

275 reviews

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4.5

All reviews

(275)

4,261 reviews in the last 12 months

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Rated 5 out of 5 stars

Salesman Ken Hammer was amazing

Salesman Ken Hammer was amazing! He really listened to our needs to help us make our best decision. Would highly recommend him for anyone looking to buy furniture. Thank you!

April 3, 2023
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Reply from Raymour & Flanigan - Farmingdale South

Thank you LauraT for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

We knew what we wanted from your web…

We knew what we wanted from your web site. We entered the store and a helpful sales lady directed us to the sectional that we wanted. Our whole shopping trip took about 20 mins. We were in and out in no time and our purchase will be delivered in3 days. My husband feels your delivery fee is too high. Over all we are satisfied with our trip.

March 28, 2023
Rated 5 out of 5 stars

We shopped at the Farmingdale Location

We shopped at the Farmingdale Location. We had the absolute pleasure of be assisted by a sales Representative Named Jason. He was knowledgeable and listened to our likes and dislikes helping us to find our perfect livingroom. Jason is an asset to your sales team, I will return to deal with him for future Dining set purchases.

March 7, 2023
Rated 1 out of 5 stars

Their mistake, my problem.

I ordered a side table to go beside one of the two couches I bought last month. I had bought this same table earlier, but needed another since I previously had a sectional. I went to pick it up on the appointed date, having to leave work early to get there before 5:30. It takes me half an hour to drive there at that time of day. I got there and asked the young man to open the box to inspect the table before I took it. Turns out it was not the table I purchased. After waiting another 25 minutes for them to figure out what went wrong, they decided it was mis-tagged in the warehouse and told me I could come back out on Friday and get the correct one.

Now I didn't feel that I should have to take time off of work and drive another hour there and back because they made a mistake, so I asked them to deliver it. The manager told me I would have to pay $85. I didn't think that was fair. I was a good customer and it was their fault I wasn't leaving with the correct table today. But the manager didn't care at all. I told them to give me a refund and I left.

I won't be shopping at Raymour and Flanigan in the future and if you are reading this you might want to take my experience into account before you go there too.

It's bad enough they stalk you the entire time you are shopping, but to not care about you once they have made their sale is just bad business.

March 6, 2023
Unprompted review
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Reply from Raymour & Flanigan - Farmingdale South

Hello Cathy. Sorry to hear you had this experience. . That's certainly not how we want our customers to feel. . If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer Care team. Thank you. -Jeff V.

Rated 5 out of 5 stars

Great experience shopping

Michael, the young men who helped us, was very nice and respectful. He did not mind at all to go around the store with us several times to help us pick the pieces we were looking for.

March 4, 2023
Rated 5 out of 5 stars

Excellent experience and total…

Excellent experience and total satisfaction with Fischer James the salesperson. James has helped us since January when we went to see him and yesterday 2/16/23 was no exception. Ver happy with his knowledge and professionalism. We were very happy with his approach and help explaining the whole process. We will definitely go again in the future and ask for his excellent help.

February 16, 2023
Rated 4 out of 5 stars

The process was pretty easy

The process was pretty easy. I went to the wrong store at first. There are 2 stores on route 110. But after they took my name they told me I had to go to the other store. I went to the other store and picked up my dresser. They loaded it into my truck for me.

February 15, 2023
Rated 5 out of 5 stars

The salesman (Ken) was very…

The salesman (Ken) was very professional, helpful in his suggestions and recommendations, and patient with all and any questions we had. Did not pressure us, and allowed my wife and I to discuss everything and come back a couple of days later to finalize our purchases.

February 14, 2023
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Reply from Raymour & Flanigan - Farmingdale South

Thank you Haroldfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 2 out of 5 stars

The sales person was rushing me through…

The sales person was rushing me through the store. Even after I told her I am looking for a bedroom set but I’d like to see what else catches my eye. She kept telling me where to go and when I walked with her she thought we were in a race a practically ran to bedrooms as I continued to stroll and look around. I found a lamp and chairs. Would not have if I let her rush me to where she wanted me to be. I don’t like being rushed. She was too anxious and overbearing.

January 29, 2023
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Reply from Raymour & Flanigan - Farmingdale South

Hello Laura. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

Rated 5 out of 5 stars

Great customer service

Excellent customer service experience!

January 29, 2023
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Reply from Raymour & Flanigan - Farmingdale South

Thank you Suzanne Mayo for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

My salesperson was very helpful

My salesperson was helpful, courteous and friendly. She listened to what we were looking for and what we didn’t like. We found a piece that was really perfect and she helped us select the fabric. She didn’t pressure us at all, and was very low key. Made our shopping experience great.

January 28, 2023
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Reply from Raymour & Flanigan - Farmingdale South

Thank you Anita in Islip for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 4 out of 5 stars

Linda was absolutely wonderful

Linda was absolutely wonderful! Not only was she knowledgeable but she was a pleasure to work with! She made it such a great couch buying experience!

January 27, 2023
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Reply from Raymour & Flanigan - Farmingdale South

Thank you Peter C for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

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