Randy was very pleasant and helpful deciding on my purchase of the Lugano 6 piece reclining sectional. It is so spacious and comfortable.
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See what reviewers are saying
Just moved my mom and Sandy Dolan from Raymour Flannigan outlet was there for our family every step of the way. From shopping an entire apartment's worth of furniture, to long distance payment process... See more
Company replied
The sales representative, Casey Buccos, was very helpful. He spent as much time as we needed to make sure we were happy with our choices. He was informative, friendly, and patient while we asked quest... See more
Company replied
I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but be... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3464 McKinley Pkwy, 14219, Buffalo, NY, United States
- 7162068931
4.6
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The sales representative
The sales representative, Casey Buccos, was very helpful. He spent as much time as we needed to make sure we were happy with our choices. He was informative, friendly, and patient while we asked questions and tried out different mattresses. I would absolutely return to this store.
December 10, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you for taking the time to leave a review, Chris! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you Laura Skotarczak for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you for taking the time to leave a review, Maria! We're happy to hear that your sales associate was helpful and accommodating ! Enjoy your new furniture. -Jeff V.
Eric was very knowledgeable and very…
Eric was very knowledgeable and very accommodating making are purchase.
October 10, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you for your review Angela Rich We are happy to hear that your sales person was knowledgeable and accommodating!! Enjoy your new furniture. -Jeff V.
Very easy transaction
Very easy transaction. I really liked the sales associate. He was very knowledgeable & not pushy at all
September 22, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you Lauriefor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
I had a pleasant experience while…
I had a pleasant experience while looking for a recliner. I was pressed for time and Sandy was very helpful and friendly! I enjoyed browsing the large selection that the outlet store has to offer.
September 16, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you for taking the time to leave a review, Erin! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.
Went on Labor Day to look for a…
Went on Labor Day to look for a mattress. Went to 3 other stores prior to going here.
Brendan Forcucci was extremely helpful and knowledgeable. Bought a mattress that day and it was delivered the very next morning. Awesome service!
September 6, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you Richard Swenson for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
First time visiting store and I was…
First time visiting store and I was really impressed by the selection of bedroom furniture. Brendan was great,
very patient with me and very informative on bedframes and mattresses. I will definitely come back and will recommend your store to family/friends. Keep up the good customer service, quality and great selections!
August 12, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you Carol Anger for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Perfect Nightstand
Stopped in to look at a specific nightstand that I had seen on line. They were able to show me what I was looking for and had it delivered the same week. Exactly what I was looking for. Sales woman was great!
August 5, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you Sharon for your review. We're glad to hear that your sales woman was great and that your delivery was timely!! Enjoy your furniture. -Jeff V.
Excellent customer service…
Our salesperson Brendan was extremely helpful and made us feel very comfortable while finding exactly what we were looking for. We are repeat customers many times over and always find the customer service exemplary.
July 24, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you for being a loyal customer!! We appreciate your business. We are glad to hear you got great service again!! Enjoy your new furniture. -Jeff V.
Always find what I am looking for at…
Always find what I am looking for at reasonable prices. Staff was VERY helpful and delivery only took 2 days.
July 13, 2022
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you for taking the time to leave a review, Barb! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Hamburg Outlet
Thank you DFD for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
My salesperson was wonderful I would…
My salesperson was wonderful I would buy from her again
May 30, 2021
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Lynn! Thank you for your kind review! Thank you for furniture shopping with us! -CE
I went in for a specific purpose and…
I went in for a specific purpose and was assisted by Tina who was knowledgeable and very helpful. I really like the outlet at Mckinley because they are always so helpful and nice even when I don't actually purchase at that time.
March 17, 2021
Excellent selection and Tina was very…
Excellent selection and Tina was very helpful!
December 21, 2020
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Jeffrey! We want to thank you for the kind words! We appreciate you shopping with us! -MR
Bought dining room furniture
Bought dining room furniture. Had some great choices. Reasonable prices and great service.
July 22, 2020
Unprompted review
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Vivian! Thanks for your fabulous review! Have a great day! -MR
It was a great experience
It was a great experience. Aaron helped me in the Hamburg,NY location. No pressure. Took care of everything. Pleasant & Efficient
July 6, 2020
Unprompted review
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Ann! Many thanks for your kind review! We hope you're enjoying your new furniture! -MR
Received a ton of help when we needed…
Received a ton of help when we needed it but were left alone to wander around and look at everything on our own. We never felt pressured and other than spending money (LOL), it was a very pleasant experience.
March 11, 2020
Unprompted review
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Jason! Thanks so much for taking a few minutes to leave us such pleasant feedback! Have a great day! -MR
Fast and courteous service
February 19, 2020
Unprompted review
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Carlos! It's great to see you enjoyed shopping for furniture with us. We appreciate you shopping with us! -MR
Asked a Salesman for help
Asked a Salesman for help. He ignored us. Then we found another that was very helpful.
October 29, 2019
Unprompted review
Reply from Raymour & Flanigan - Hamburg Outlet
Hi Sandra. We are sorry for any negative experience you may have had in our showroom and we sincerely apologize for any inconvenience this may have caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR
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