Raymour & Flanigan - King Of Prussia Reviews 

209
TrustScore 4.5 out of 5

4.7

371 Dekalb Pike, 19406 King of Prussia, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

My sales rep Dave Rosen assisted my wife and I in the purchase of a new mattress. We were undecided on what we needed. After trying out several mattresses we settled on a Beauty Rest Black. Waiting fo... See more

Rated 5 out of 5 stars

Tony our sales support was very well informed and very helpful. This enabled me to get to a decision quickly and efficiently and meet our furniture needs.

Rated 3 out of 5 stars

I entered the store, and Tony greeted me. I appreciate the attention, but when I said I am looking for furniture for my home, part of his response was "are you sure?". He kept on insisting I go to the... See more

Company replied

Rated 5 out of 5 stars

Went in on Saturday February 11th to look at power recni g sofas and accent chairs. Chris Seagrave greeted me and we has a great time looking at options. Then Lisa Pawson came and helped out as we... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 371 Dekalb Pike, 19406, King of Prussia, PA, United States

  • 6103378800

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

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4.7

All reviews

(209)

4,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Peter was excellent

Peter was excellent - very informed on the merchandise and extrememly customer service oriented.

August 30, 2025
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hi Carole,

Thank you so much for taking the time to share your wonderful feedback with us! We’re absolutely thrilled to hear about your positive experience with Peter. It’s fantastic to know that his knowledge of our merchandise and dedication to customer service made your visit exceptional. We always strive to provide the best service possible, and your kind words truly mean a lot to us.

If there’s anything else we can help you with or if you have any more feedback, please don’t hesitate to reach out. We can’t wait to welcome you back in the future!

Warm regards,
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

selection was great and excellent service

The selection was great and my salesperson Tony was very attentive, helpful while not being pushy. Thank you for a perfect sales experience.

August 17, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Tracy,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed our selection and had a perfect sales experience with Tony. Our team strives to provide attentive and helpful service without being pushy, and it's great to know that Tony delivered on that promise. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Friendliness

Friendliness, professionalism and respectfulness.

August 6, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Karline,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team to be friendly, professional, and respectful during your visit. Your satisfaction is important to us, and we appreciate your positive rating.

If there's anything specific you think we could improve to earn that extra star, please feel free to let us know. We're always eager to enhance our services and ensure that every customer has a five-star experience.

Thank you for choosing Raymour & Flanigan. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hello,

Thank you for sharing your experience with us! We are happy to hear that you liked our personalized service and follow-up. Our team is committed to providing great service to all our customers, and we really appreciate your feedback. If you need anything else, please feel free to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Rose was wonderful!

Rose was very friendly, extremely helpful and spent a lot of time working with my wife and I to come up with different options that would work best for our situation. We loved working with her!

July 8, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Dear Pete Malone,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Rose was able to assist you and your wife so effectively. Providing exceptional service and helping our customers find the perfect solutions for their homes is what we strive for every day. Your kind words and 5-star rating mean a lot to us, and we will be sure to pass along your compliments to Rose. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!

Warm regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

The store manager was very helpful with…

The store manager was very helpful with our purchase

July 1, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Sal,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our store manager was able to assist you effectively with your purchase. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hello Delaney,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience with our sales associate, David. Providing excellent service is a top priority for us, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent Service

Excellent Service

June 14, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Sherri,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service. At Raymour & Flanigan, we strive to provide the best for our customers, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hi Karrie,

Thank you so much for your wonderful review! We're thrilled to hear that Kim was able to assist you and make your experience a positive one. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tony was excellent

Tony was excellent

May 22, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Christine,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Tony provided you with excellent service during your visit. Our team strives to offer the best experience possible, and it's wonderful to know that Tony met your expectations.

If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tony Warner

Tony Warner, is an excellent salesperson with his personal and professional touch. He gave my husband, Frank and I fantastic attention for several furniture items we bought back in 2019 and today, May 10, 2025; 6 years later. In fact, we asked for him when we walked in the door. His caring and comprehesnive approach in showing us many choices for the items we seek is outstanding. He is kind and personable and fun! Thanks to him, we are extremely satisfied customers, who will return to Raymor & Flanagan because of him!

May 10, 2025
Unprompted review
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Reply from Raymour & Flanigan - King Of Prussia

Dear Susan Furey,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Tony provided you and your husband, Frank, with exceptional service both in 2019 and during your recent visit. It's always a pleasure to know that our team members, like Tony, are making a positive impact with their personal and professional touch.

We are delighted that you found his approach in presenting various choices to be outstanding and that his kindness and personable nature made your shopping experience enjoyable. Your satisfaction is our top priority, and it's heartening to know that Tony has contributed to your continued loyalty to Raymour & Flanigan.

We look forward to welcoming you back in the future and assisting you with any of your home furniture needs. Thank you once again for your kind words and for choosing us as your preferred furniture store.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Service above and beyond

Tony Warner in the King of Prussia store helped me with an unexpected purchase of a new mattress. Mr. Warner was welcoming and very knowledgeable. He answered my questions and saw me through the entire process with warmth and grace. He’s a consummate professional!

May 8, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Dear Marian,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Tony was able to assist you with your mattress purchase. It's fantastic to know that he provided you with such welcoming and knowledgeable service, guiding you through the process with warmth and professionalism.

Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Tony and the team. We strive to provide exceptional service to all our customers, and it's rewarding to know we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I had a good salesman

I had a good salesman. Very considerate and listened to what I had to say.

May 1, 2025
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hello Valerie,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our salesman and that he was considerate and attentive to your needs. Providing excellent customer service is a top priority for us, and it's wonderful to know that we met your expectations.

If there's anything else we can do for you in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hello Chuck,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kimberly made your visit to Raymour & Flanigan a pleasure. Providing excellent service is our top priority, and it's wonderful to know that Kimberly delivered that for you.

We appreciate your 5-star rating and look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Stellar sales associate: Paul Pendrak

Paul Pendrak, sales associate, is the best! He makes the process so easy and enjoyable!

April 26, 2025
Unprompted review
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hello Dana,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Paul made your experience with us both easy and enjoyable. Our team strives to provide the best service possible, and it's always rewarding to know when we've succeeded. We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan for any future home furniture needs.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman was attentive

The salesman was attentive, experienced and listened carefully to what we were interested in - and led us to exactly what we wanted. It was a wonderful experience!

April 13, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Janice,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that our salesman was attentive and able to guide you to exactly what you were looking for. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tony Warner was very helpful

Tony Warner was very helpful. He took me around the whole store & I sat on many chairs until I made the decision.

April 11, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Dear Marsha R Rosenbloom,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Tony Warner was able to assist you so effectively during your visit to our store. It's great to know that he helped you explore our selection and find the perfect chair. Your satisfaction is our top priority, and your kind words and 5-star rating mean a lot to us.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales person was excellent

Sales person was excellent. She knows the business and was most helpfull

April 6, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Richard,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive interaction with our sales team. It's wonderful to know that our salesperson's knowledge and helpfulness made your visit enjoyable. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Firendly, Helpful, Non-Intrusive Service

Linda was friendly, helpful and not intrusive. Our shopping experience was very pleasant

April 7, 2025
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Reply from Raymour & Flanigan - King Of Prussia

Hello Gregory,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Linda was able to make your shopping experience pleasant and enjoyable. Our team strives to provide friendly and helpful service without being intrusive, and it's wonderful to know that Linda succeeded in doing just that.

Your feedback is greatly appreciated and will be shared with Linda and the rest of our team. We look forward to welcoming you back to Raymour & Flanigan for any future home furniture needs.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Rose strives to find the needs and…

Rose strives to find the needs and interests of the customer.

April 4, 2025
Raymour & Flanigan - King Of Prussia logo

Reply from Raymour & Flanigan - King Of Prussia

Hello Cresta Taylor,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Rose was able to assist you effectively by understanding your needs and interests. At Raymour & Flanigan, we strive to provide exceptional service to all our customers, and it’s rewarding to know that Rose made your experience a positive one.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

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