Raymour & Flanigan - Lawrenceville Outlet Reviews 

73
TrustScore 4.5 out of 5

4.4

700 Nassau Park Blvd, 8550 West Windsor Township, NJ, US


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Rated 3 out of 5 stars

While overall I am happy with my instore experience and customer relations, I am not happy with one of my purchases. I just think that what the quality of the items in the store are much higher than... See more

Rated 5 out of 5 stars

Basil greeted me when I came in and listened to what I was looking for. He was not about selling me a high priced product but a product that was perfect for my mothers needs. He actually helped me s... See more

Company replied

Rated 5 out of 5 stars

Our sales associate, Mona Rifai, was outstanding. She showed understanding for our needs & situation, as well as immense compassion for my mother-in-law & her health concerns. I'm so grateful for Mona... See more

Company replied

Rated 5 out of 5 stars

Large store. Very helpful staff. No pressure. Lot to choose from. Great experience.


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 700 Nassau Park Blvd, 8550, West Windsor Township, NJ, United States

  • 6097852861

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.4

All reviews

(73)

4,233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our salesman Daniell was very helpful

Our salesman Daniell was very helpful, professional and pleasant.

August 30, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you for your review, Amita. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Staff was friendly

Staff was friendly. Lots of nice choices in furniture

August 14, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Hello Felicia, Thanks for sharing this positive rating. We hope you’re enjoying your new furniture!

Rated 5 out of 5 stars

Great experience!

Dan was very helpful answering my questions, helping me order, and arranging to get my chair delivered quickly.

August 10, 2023
Raymour & Flanigan - Lawrenceville Outlet logo

Reply from Raymour & Flanigan - Lawrenceville Outlet

Hello Sonia, We are glad to know that you had a great shopping experience with the assistance of our sales associate. We hope you’re enjoying your new furniture! Thank you!

Rated 5 out of 5 stars

Great experience

Great experience. My son and his girlfriend were looking sleeper sofa. There was a nice selection of sofas and the salesperson answered all of their questions. Once they found the one they wanted she opened the sofa up so they could see the sleeper.

August 4, 2023
Rated 5 out of 5 stars

Curtis made my experience great

What made my experience great was Curtis Singleton. I have had the pleasure of buying furniture from Curtis over the years and he never waivers in his kindness, devotion and expertise. The one and only reson why I go to Raymour is Curtis!!!!!

July 30, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Curtis was amazing

Curtis was amazing. Really took the time to show me and my fiancé everything we needed. Best salesman I’ve ever had.

July 13, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you Michael for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Basil was excellent

Basil was excellent, professional and knowledgeable about the stores products.
He was very patient and answered all my questions.

June 6, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you for taking the time to leave a review, Patricia! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture.

Rated 1 out of 5 stars

Poor Service and customer service

First everything taking more than 2 months, delivered dressers April 24 and then schedule bed to be delivered today, received confirmation emails and all. End of window of delivery I called to find out delivery cancelled and a long story without notification what so ever. Worse experience with this company honestly I spend a lot of money with the company and customer service has really let me down. My kid is coming back for break and has to sleep in the floor? Someone should call me pick up the delivered items and refund my money if they can’t have the bed hereby Tuesday. Someone from management should call me and make amends.

May 5, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Hi Victor. We are sorry to hear about the delay with your delivery, as we take pride in our delivery time and services. Please email RFCare@raymourflanigan.com with order #, phone#, and a description of your experience and our Customer Care team will reach out to you as soon as they can. Thank you. -Jeff V.

Rated 5 out of 5 stars

Mr. Glenn Heinz - Store Manager

I visited the Lawrenceville store on 3/29/23 at around 2:00PM. Glenn Heinz (Manager of the store) immediately came up to me as I was browsing the furniture and introduced himself and proceeded to ask if he could assist me during my browsing. Mr. Heinz was very professional and knowledgeable and answered all questions that I had regarding arranging furniture in a room (at home) right down to the quality of mattresses. I actually stayed in the store way over one (1) hour - which I never do, but because of Mr. Heinz' professionalism, I was in no rush to leave the store. Mr. Heinz is a very valuable manager at the store.
Debra Jackson-McRae

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Dan was extremely knowledgeable and…

Dan was extremely knowledgeable and helpful. Layout of showroom was convenient and easy to choose items.

January 10, 2023
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you for your review Lisa Miller We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Basil greeted me when I came in and…

Basil greeted me when I came in and listened to what I was looking for. He was not about selling me a high priced product but a product that was perfect for my mothers needs. He actually helped me select a great recliner chair for my 83 year old mother. Thank you Basil!

December 10, 2022
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you Mary Beth Conley for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We hope Mom is enjoying her new recliner! -Jeff V.

Rated 5 out of 5 stars

Excellent selection, prices, and service!

We bought a new mattress. The selection, prices and service were excellent!

November 19, 2022
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you Juliafor your review. We're happy to hear you found our service, selection, and prices to be amazing!! Enjoy your new mattress! -Jeff V.

Rated 5 out of 5 stars

Bought a couch within 20 mins!

The store is clean, the salesman Arnaldo was kind and friendly. Nice selection of sofas within our budget. (Under $700)

October 7, 2022
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Reply from Raymour & Flanigan - Lawrenceville Outlet

Thank you Vincent for your review. We love hearing that you had a great experience with us and our prices were reasonable too!! We look forward to seeing you again. -Jeff V.

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