Raymour & Flanigan - Limerick Outlet Reviews 

143
TrustScore 4.5 out of 5

4.4

1840 East Ridge Pike, 19468 Royersford, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Irene in the Royersford store really knew her stuff on mattresses! We dread mattress shopping however we had an idea of what we wanted and she helped us compare a few different options. Never thought... See more

Company replied

Rated 5 out of 5 stars

We had a great shopping experience with Ginni Fay. She understood our needs, was patient, attentive and knowledgeable. She answered all our questions. The showroom was nicely set up with a good var... See more

Rated 5 out of 5 stars

Sales person was knowledgeable and understood what we were looking for. Found what we wanted in minutes.

Rated 1 out of 5 stars

not worth your time and money, crappy service and have to chase them for updates or followup and then he give you BS. i am not recommending anyone who values service and money, the most disgusting ser... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1840 East Ridge Pike, 19468, Royersford, PA, United States

  • 4849021860

4.4

Excellent

TrustScore 4.5 out of 5

143 reviews

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4.4

All reviews

(143)

4,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered chair online

Ordered chair online. Easy to do.
Picked up at Limerick, where box was placed in my car.

November 9, 2024
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Hi Chloe,

Thank you for taking the time to share your experience! We're thrilled to hear that you found the online ordering process easy and that the pickup at our Limerick location went smoothly. We hope you enjoy your new chair and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

This is overall a good quality…

This is overall a good quality mattress. It is a little firmer than we prefer, but the softer model did not provide enough support. This model provides good support, and so we simply added a topper purchased separately. The only thing that deducts a star is the fact that we noticed the mattress permanently “sinking in” within a few months of use, and are concerned this will be a problem in the long run.

July 8, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Anthony,

Thank you for taking the time to share your feedback. We're glad to hear that you find the mattress to be of good quality and that it provides the support you need. We understand that firmness preferences can vary, and it's great that you found a solution with a topper.

We do take your concern about the mattress sinking seriously. Longevity and durability are important to us, and we appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team.

Thank you again for your review and for choosing Raymour & Flanigan.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Hannah was very informative and a…

Hannah was very informative and a pleasure to work with.

November 7, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Kelly,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that Hannah was able to provide you with such a positive experience. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars
Raymour & Flanigan - Limerick Outlet logo

Reply from Raymour & Flanigan - Limerick Outlet

Hi Brian,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our team knowledgeable and helpful. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent Customer Service

Irene closely listened to what I wanted with all the details around color and use, and found me 2 lovely chairs at a price I could afford. Her experience and expertise in working with customers really shines through!

October 29, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Wonderful staff across the board.

Wonderful staff across the board.
Hopefully good quality items. We haven't received them yet.
Very disappointed that the delivery is not 3 days or less. We have to wait 6 days and we live right down the street.

October 16, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Steven,

Thank you for taking the time to share your feedback and for your kind words about our staff. We're delighted to hear that you had a positive experience with our team. We understand your frustration regarding the delivery time and appreciate your patience. We strive to ensure that every piece of furniture meets our quality standards, and we hope you'll be pleased with your items once they arrive. If you have any further questions or need assistance, please feel free to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We only decided to make our purchase…

We only decided to make our purchase because of our salesman Bill. He made an outstanding first impression, and was very knowledgeable about our products we were inquiring about.

September 22, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Thank you so much for your review, Maryann! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Limerick Outlet

Dear Lucille,

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Tom was able to assist you in a helpful and courteous manner. Providing excellent customer service is a top priority for us, and it's wonderful to know that Tom made your experience a great one. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Experience

Tom was familiar with the set I was interested in, knew everything I needed to know about configuration options, measurements, delivery, financing and removal if our current sectional. What a great experience! Also, no pressure. I will be back for a bedroom set and will seek out Tom.

September 7, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Dear Lesa,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Tom was able to provide you with all the information you needed and made your visit enjoyable and pressure-free. It's great to know that he could assist you with everything from configuration options to delivery and financing. We look forward to welcoming you back when you're ready for your bedroom set, and we'll be sure to let Tom know about your kind words.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Large selection of furniture to choose…

Large selection of furniture to choose from. The sales representative was friendly and not pushy. Fast checkout process.

September 7, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Dear J. Heller,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our wide selection of furniture and that our sales representative made your visit pleasant without being pushy. It's also great to know that you found our checkout process efficient. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Both Bill and Tom helped us yesterday

Both Bill and Tom helped us yesterday. Both of them were wonderful. The provided guidance when need, but also gave us space to talk things through.

Thank you both.
The Tighe Family

September 3, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Dear Tighe Family,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Bill and Tom provided you with the perfect balance of guidance and space during your visit. Your kind words mean a lot to our team. We hope you enjoy your new furniture and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

A Wonderful Shopping Experience!

Our experience was a wonderful one due to Mr. Tom Webb who approached us with extreme consideration, listened to our desires and needs, and assisted us while making a choice. We really appreciate Mr. Webb's customer service and of course his very friendly personality. We felt as if we were being assisted by a friend.

August 31, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Dear Myna,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Mr. Tom Webb provided you with exceptional service and made you feel comfortable and valued. It's wonderful to know that his friendly personality and attentive assistance made your visit memorable. We truly appreciate your kind words and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very good personal service and they…

Very good personal service and they worked with me on price. Great experience so far!

August 13, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Harry,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team could assist you with your needs. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

The delivery process was a complete/ incomplete debacle. Two days later and I still don’t have all my items

The delivery process was a complete/ incomplete debacle. I’ve had a problem every t

August 6, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Dear Zachary,

Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during the delivery process. Your feedback is important, and we take it seriously as we strive to improve our services. If you would like to discuss your experience further, please feel free to reach out to our customer service team. We appreciate your patience and hope to have the opportunity to serve you better in the future.

Sincerely,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Delivery was early!

Having a constant view of the delivery truck's location made delivery easy and on schedule. The first estimate was arrival at 9:31. In actuality, they arrived at 9:25 and were back on the road at 9:34.
The men were courteous.

August 3, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Linda,

Thank you so much for sharing your positive experience! We're thrilled to hear that the delivery process was smooth and timely, and that our team was courteous. Your feedback is greatly appreciated and we hope you enjoy your new furniture. If you need anything else, feel free to reach out.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Lucy was so very helpful and courteous

Lucy was so very helpful and courteous. Was very pleased with my experience at the outlet. Looking forward to getting my new loveseat!

July 28, 2024
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Reply from Raymour & Flanigan - Limerick Outlet

Dear KSusan Shanley,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Lucy was able to assist you so effectively and courteously. It's wonderful to know that you had a pleasant visit to our outlet. We hope you enjoy your new loveseat and look forward to welcoming you back in the future!

Best regards,
The Raymour & Flanigan Team

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