Alex, the store manager is very professional and very informative on the furniture we were interested in. He is not too pushy and was very patient with me and my husband. Alex is the best!
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See what reviewers are saying
I just bought a second bed set and mattress from this store. Raymond Jean kindly assisted me and my mother with finding the best mattress for her needs. Respectful and knowledgeable. He was diligent t... See more
Company replied
Ann Warren, who works at the Long Island City Raymour & Flanigan on Northern Boulevard, was exceptionally helpful and nice. I needed a chair that has several features for my 98-year-old mother, and sh... See more
Company replied
I was pleased with my purchase, but upon reviewing my order details at home, I discovered that the plan protection cost was $339.95 instead of the $239.95 price that the salesman had mentioned to me.... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
48-18 Northern Blvd, 11101, Long Island City, NY, United States
- 7183935700
4.8
Excellent
62 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from Raymour & Flanigan - Long Island City
Thank you so much for your review, Paul! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Shannon helped my granddaughter and I…
Shannon helped my granddaughter and I find a beautiful table and two lamps for her new home. We will definitely come back to this location due to her great customer service.
February 22, 2024
Unpleasant Surprise with Purchase Details and Promises
I was pleased with my purchase, but upon reviewing my order details at home, I discovered that the plan protection cost was $339.95 instead of the $239.95 price that the salesman had mentioned to me. He had assured me of a $100 discount.
February 20, 2024
Reply from Raymour & Flanigan - Long Island City
Hi Essili. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
My sales representative was AMAZING
My sales representative was AMAZING!
I walked in as a lookie-loo wanting to try some mattresses and make my purchase later online. But Ann was helpful and explained the differences between mattresses in ways that no online site could have. I gave her my budget and we found the perfect mattress for me. There was even an instore discount that the website for the mattress company did not offer. I was sold.
Thank you Ann!
February 4, 2024
Reply from Raymour & Flanigan - Long Island City
Thank you Jose for your review! It's great to hear that your sales person, Ann, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Excellent service by Mr. Samad and manager Mr. Shawkat
Excellent service by salesman Mr Samad and manger Mr Shakawat Husain
October 4, 2023
Reply from Raymour & Flanigan - Long Island City
Thank you so much for your review, Anomadarshi! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Long Island City
Thank you so much for your review, Koyshor! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our Sales Associate was excellent!
Our Sales Associate was excellent. She was helpful and courteous, and very knowledgeable . We especially appreciated her attention to details non-aggressive sales demeanor...she just offered assistance-no pushiness.
September 21, 2023
Reply from Raymour & Flanigan - Long Island City
Thank you so much for your review, Ruth! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Long Island City
Thank you Ana for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Salesperson Raymond was very helpful.
July 3, 2023
Reply from Raymour & Flanigan - Long Island City
Thank you so much for your kind review! It's great to hear that your sales person, Raymond, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!
Disrespectful sales man
Rude and disrespectful sales representative man. I went there the afternoon of June 5th 2023. I told him I wanted to browse the store. He told me I needed to tell him exactly what I wanted. How am I supposed to know if I haven’t even seen what you have. He wouldn’t even let me walk in and see what they had. I am never buying anything from this store.
June 5, 2023
Unprompted review
Reply from Raymour & Flanigan - Long Island City
Hello, Miguel. We are very sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Please include a brief summary of your experience, along with your name and phone #. Thank you!
Customer service was great- agents were…
Customer service was great- agents were attentive and very helpful.
May 21, 2023
Great people and amazing quality sold here!
I had the pleasure working with Sharon Praylow at this location. She was very patient with me asking the right questions so I can choose the right couch for my apartment! I am very very happy with my purchases at this location!
April 7, 2023
Unprompted review
I just bought a second bed set and…
I just bought a second bed set and mattress from this store. Raymond Jean kindly assisted me and my mother with finding the best mattress for her needs. Respectful and knowledgeable. He was diligent to guide me with the purchase processing and delivery. Appreciate that he made an effort to communicate in Spanish with my mommy. Thank you.
January 14, 2023
Unprompted review
Reply from Raymour & Flanigan - Long Island City
Thank you so much for taking the time to leave this wonderful review. We are thrilled to hear that our salesman provided excellent customer service and helped you both find the perfect mattress. We pride ourselves on having knowledgeable and respectful staff members who make every effort to ensure a smooth purchasing process. We appreciate your business and look forward to serving you in the future. -Jeff V.
Great service
December 27, 2022
You have pleased well manners and…
You have pleased well manners and knowledgeable employees
December 11, 2022
Reply from Raymour & Flanigan - Long Island City
Thank you Katica for your kind words. We're glad you enjoyed working with our team!! -Jeff V.
Great customer Service
Sharon was helpful and knowledgeable, patient and understanding of our needs and helped us decide what we need.
November 11, 2022
Reply from Raymour & Flanigan - Long Island City
Thank you for your review Ana Barcos We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Long Island City
Thank you for your review Anna Mallis We are happy to hear that your sales person was knowledgeable!! Enjoy your new furniture. -Jeff V.
The manager was very helpful with my…
The manager was very helpful with my reselection order - highly recommend the Long Idland City store.
September 27, 2022
Reply from Raymour & Flanigan - Long Island City
Thank you for sharing your experience. We're glad to hear you had a great re-select!! -Jeff V.
Reply from Raymour & Flanigan - Long Island City
Thank you Rainy for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
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