I bought a couch today at Raymour & Flanagan located at 2560 Flatbush Avenue Brooklyn. I was impressed with Nadine, the salesperson. She was professional, knowledgeable, extremely helpful in my deci... See more
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Shopped online for pickup scheduled over the weekend. What they neglect to tell you is that the store only has two truck delivery days, so depending on when the order was placed, there was no way it w... See more
Company replied
Ordered recliner omline.Easy process and able to ship or pick up.I chose to pick up and got it next day.Nice big showroom and attentive staff.
Company replied
Customer service was excellent, and the representative was patient and thorough. I was able to sit in comfort to complete my transaction. I was accommodated and offered water before leaving.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2560 Flatbush Ave, Suite 101, 11234, Brooklyn, NY, United States
- 6469640648
4.1
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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new couch
I bought a couch today at Raymour & Flanagan located at 2560 Flatbush Avenue Brooklyn. I was impressed with Nadine, the salesperson. She was professional, knowledgeable, extremely helpful in my decision making and was pleasant to deal with. It is rare to come across someone so personable as she was. I highly recommend this location and working with Nadine.
Thank you!
July 18, 2025
Unprompted review
Reply from Raymour & Flanigan - Marine Park Outlet
Dear Diana,
Thank you so much for taking the time to share your wonderful experience at Raymour & Flanigan. We are thrilled to hear that Nadine provided you with exceptional service and helped make your decision-making process easier. It's always our goal to ensure our customers feel valued and supported, and we're delighted that Nadine made such a positive impression on you.
Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
I did my purchase over the phone
I did my purchase over the phone. I succeeded without any problems.
August 27, 2024
Reply from Raymour & Flanigan - Marine Park Outlet
Dear Maria,
Thank you so much for sharing your positive experience with us! We're delighted to hear that your purchase went smoothly. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Online Pick Up Times Not Honored
Shopped online for pickup scheduled over the weekend. What they neglect to tell you is that the store only has two truck delivery days, so depending on when the order was placed, there was no way it would have been there for the scheduled pickup. Wasted my time going to the store and now have to find time during the work week to go pick it up, would have never shipped it there if this was stated.
June 6, 2024
Reply from Raymour & Flanigan - Marine Park Outlet
Hi Eric. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Customer service was excellent
Customer service was excellent, and the representative was patient and thorough. I was able to sit in comfort to complete my transaction. I was accommodated and offered water before leaving.
May 19, 2024
Reply from Raymour & Flanigan - Marine Park Outlet
Thank you so much, Denise, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Ordered recliner omline.Easy process…
Ordered recliner omline.Easy process and able to ship or pick up.I chose to pick up and got it next day.Nice big showroom and attentive staff.
November 2, 2023
Reply from Raymour & Flanigan - Marine Park Outlet
Thank you, George, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The sale’s person
September 2, 2023
Reply from Raymour & Flanigan - Marine Park Outlet
Thank you for your review, Roselyn. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
that staff is professional
the consultant was patient takes time to choose what i preferred
March 6, 2023
The Manager and the Sales Rep. Stephan
My last visit was good because the Manager listened to me, and he resolved the issue I was having.
February 13, 2023
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