Shopping, the way I like it!!!! Mr. Reza Samed was the salesperson who assisted me with my purchase. He was knowledgable, patient and very efficient. He did not follow 2 steps behind me as is my expe... See more
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See what reviewers are saying
The manager who assisted us was polite and knowledgable.I also noticed that all personal were well dressed.
Carolina was rally great . She listened to my concerns and advise me what would be best for me . I felt valued and cared for , she recommended me a mattress best for my needs and offered solutions. Sh... See more
Company replied
The service department is horrible. I paid for a warranty for my sofa and chair. In the warranty it clearly states that we cannot spot clean. Otherwise the warranty is null and void. Well getting some... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
66-26 Metropolitan Avenue, #730, 11379, Middle Village, NY, United States
- 7189074687
4.3
Excellent
118 reviews
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Hasn’t replied to negative reviews
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Pick up was flawless
Furniture was completely built when picked up. The guy packed the box in our truck for us. Seamless pick up. Thank you
April 10, 2023
Very good customer service!!
March 28, 2023
Item wasn’t available the date…
Item wasn’t available the date scheduled for pickup. Never received a email or phone call for updates
March 12, 2023
Reply from Raymour & Flanigan - Metropolitan Avenue
Hi Kevin. We are sorry to hear about the experience you had with your order pick up. We would like to get you in touch with someone on our team to resolve this. Please email us at rfcare@raymourflanigan.com. Thank you. -Jeff V.
Found what I wanted and delivery was…
Found what I wanted and delivery was scheduled for 3 days later. Can't beat that!
January 3, 2023
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Ellen Tinneberg for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Susan Rubin Was pleasant took her time…
Susan Rubin Was pleasant took her time to show us the furniture very knowledgeable.
December 10, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Julio Cali for your review. It's great to hear that your sales woman was knowledgeable and a pleasure to work with! Enjoy your new furniture. -Jeff V.
The manager who we had the appointment…was very professional.
The manager who we had the appointment with was very professional.
September 26, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Miguel Germosen for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you for taking the time to leave a review, John! We're happy to hear that your sales associate was nice and accomodating!! Enjoy your new furniture. -Jeff V.
It was great and our attendant was…
It was great and our attendant was wonderful we will definitely work with him in any future purchases
November 10, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Beatrice Rivera for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Furniture and mattress came on the due…
Furniture and mattress came on the due date. communication of delivery was perfect from start to finish. Delivery persons were profession and fast. Great service.
October 31, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Flor for the 5 star review. We're glad to hear you had a great delivery!! Enjoy your new furniture. -Jeff V.
Great Customer Service!
Sharon and Reza were great with helping my husband and I out in picking out a dresser. (Both were from different locations). They took the time to talk with us and answered our questions.
October 30, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you FSH for your kind words. It's great to hear our sales team was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
You will never be disappointed with a purchase from Raymour n Flanigan
Victor truly is the best. I have always had him as my salesperson and just am so happy with all he does and offers me. I love Raymour because your quality of furniture truly is amazing!
October 21, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Patti H. for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Experience could have been better! I can’t say that the technician did not…
I can’t say that the technician did not try to fix my reclining sofa. He did order the parts and in the end it was determined that the motor was no good. It was also determined that the sofa had to be replaced. Unfortunately you do not carry the same Product. I made an appointment to do a reassignment and pick a new sofa. Unfortunately, and not the fault of Raymour and Flanigan the price of sofas among other things in this country have escalated by 10% and then some. This being said I had to pick out A sofa that now, 10 months later cost 10 to 15% more. Then I had to pay $500 out of my pocket to get this sofa. Let’s just say I was not excited about this whole situation and I am not sure if Raymour and Flanigan is to blame but it definitely cost me time and money and I don’t think I have as good of a product in the end. I should have been given an opportunity to get my money back, but that was not available. So in the end, due to a mechanical issue I had to give up the sofa that I chose to decorate my apartment, except a different sofa that I feel is not as good quality, and pay $500 out-of-pocket.
October 17, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
John, we are sorry to hear about your sofa and the increase in prices which unfortunately is a reality of the current market. If you need any assistance with anything feel free to reach out to customer care at rfcare@raymourflanigan.com. -Jeff V.
Reza
Reza, our salesman, was wonderful, so patient and kind. A pleasure to do business with. Very knowledgeable too. Irene Rinaldi
October 10, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Irene Rinaldi for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Alice was a great help
September 9, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Lorraine Goldstein for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Gregory Korostishevsky for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Excellent
Excellent, Hugo is the best salesman, great service. Furniture very good quality.
August 25, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you German Bangiyav for your review. It's great to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Great place
Great place, and Huge selection to choose from. Also the salesman, Reza Samed was the best sleep consultant. He really help me a lot.
July 29, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Hi Raymond! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.
Mathew was nice and professional at…
Mathew was nice and professional at what he does. He assisted us in all we need gave us the greatest prices. I would definitely go to him next time.
July 27, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you Carmen for your 5 star review! We're happy to hear that your salesman provided you with a great experience and at a great price too!! Enjoy your new furniture. -Jeff V.
Alice was very kind and helpful
July 15, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Thank you for taking the time to leave a review, Judith! We are happy to hear that your sales associate was helpful and kind!! Enjoy your new furniture. -Jeff V.
The salesperson
The salesperson, MD, was great because he was welcoming and caring without being pushy. There was a nice selection as well.
January 10, 2022
Reply from Raymour & Flanigan - Metropolitan Avenue
Hi Frank! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
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