Raymour & Flanigan - Natick Reviews 

140
TrustScore 5 out of 5

4.8

Worcester Street 1245, Suite 3203, 01760 Natick, Massachusetts, US


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See what reviewers are saying

Rated 5 out of 5 stars

Matthew G was a great salesperson and overall nice guy with a funny sense of humor. Matt engaged his managers to give us a great discount during tax free weekend . Matt got our delivery service for ou... See more

Rated 5 out of 5 stars

I appreciate that I was greeted right away and directed to a sales associate who could help. The sales associate did not rushed into a decision. I was given information on the products I was buying.... See more

Rated 3 out of 5 stars

I personally went to purchase several items for a new townhouse I'm moving to. The salesperson was very professional but before I left I realized this place doesn't have integrity. I'm unsure why sev... See more

Rated 5 out of 5 stars

Kevin G was the best salesman ever! Very welcoming, informing us and taking us to where the beds were, but then backing off and letting us look without breathing down our necks. just how I like it. He... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Worcester Street 1245, Suite 3203, 01760, Natick, Massachusetts, United States

  • 7742905304

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

3,969 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience shopping…

I had an excellent experience shopping for furniture thanks to Carole DaouFrom the moment I walked into the store, she was friendly, knowledgeable, and genuinely interested in helping me find exactly what I needed. She took the time to answer all my questions, offered helpful suggestions without being pushy, and made the entire process easy and enjoyable.
Her professionalism, patience, and attention to detail really stood out. It's rare to find someone who provides such outstanding customer service, and she went above and beyond to make sure I was happy with my purchase. I highly recommend working with her if you're shopping at this store. Thank you for such a wonderful experience!

June 4, 2026
Rated 5 out of 5 stars

Beatriz was incredible!

Beatriz was incredibly professional, friendly and knowledgeable. She responded immediately to all questions I had via phone/text and was truly helpful. I will be back to Raymour & Flanigan when we are in need of additional furniture! Thank you for everything!

June 4, 2026
Rated 5 out of 5 stars

Mattress Shopping

My girlfriend and I were looking for a mattress and a frame, and David helped us through the purchase. He was incredibly helpful and kind to us. I enjoyed every minute of our conversation; he made our shopping experience truly enjoyable.
We walked into the store confused and walked out with smiles. We would definitely come back again!

June 1, 2026
Rated 5 out of 5 stars

Mattress Expertise

The salesperson, Michael Brown, at the R&F Natick store was incredibly knowledgeable not only about mattresses but on what it takes to get a good night's sleep. I highly recommend him! ~mp

May 23, 2026
Rated 5 out of 5 stars

Scott was great

Scott was great! Very patient and helpful! So glad he was able to help us make this big purchase and we can’t wait to get our new furniture.

May 28, 2026
Rated 5 out of 5 stars

Fantastic Staff and Service

Carole Daou, at the Natick location, was wait made the experience fantastic. No pressure sales, friendly, and very helpful. She greeted us and provided us with a few options based on what we were looking for. She was very knowledgeable and helped us with measurements t ensure the couch we picked would fit. Raymour & Flanigan has a great showroom with a wide selection of furniture to fit anyone's needs...prices are great to as we shopped during the Memorial weekend sale.

May 26, 2026
Rated 5 out of 5 stars

They were swift

They were swift, careful and got things done. made sure to double check what was supposed to be put where and they were very kind.

May 26, 2026
Rated 5 out of 5 stars

The sore service was first rate- but…

The sore service was first rate- but the delivery was absolutely the best furniture /mattress delivery I have ever had! The notification system of first giving me a time window, the ability to track the delivery truck in relation to time, the 10 minutes before arrival call were all immensely appreciated.
AND THEN the 2 men delivering an and removing very heavy king sized mattresses were GREAT! Maneuvering around tight corners, not hitting chandeliers or light fixtures- and all done in less than 15 minutes.
Fabulous service!!

May 26, 2026
Rated 5 out of 5 stars

We worked with Scott on the sales team…

We worked with Scott on the sales team and he was nothing but respectful and professional when helping us decide to pick out our favorite couch. He allowed us to spend time deciding which couch was perfect for us without rushing us into something just for a sale. In times like these it can be hard to spend money on anything else other than the necessities. Scott is a prime example that good customer service will always most likely convert to a sale. It was a great experience and we can’t wait to get our new couch!

May 23, 2026

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