Raymour & Flanigan - Ocean Reviews 

208
TrustScore 4.5 out of 5

4.6

1606 State Route 35, 7755 Oakhurst, NJ, US


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Rated 5 out of 5 stars

Steven Smith was informative and friendly without being pushy about sales. He was great and very helpful without being a past purchase I had made!

Rated 5 out of 5 stars

We have been very happy with Raymour & Flanigan for many years. Most recently when our recliner sofa was not working, there were delays getting it fixed. They came through and made it right. Lucy prov... See more

Rated 5 out of 5 stars

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more

Company replied

Rated 1 out of 5 stars

Probably the worst product and worst customer service that I have ever received. Purchased a leather sofa and 1 month into the purchase I had a giant, leather puddle in the center of one... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1606 State Route 35, 7755, Oakhurst, NJ, United States

  • 7325314010

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.6

All reviews

(208)

3,900 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ian McLeod

Ian McLeod answered each question I had, helped with the issues I asked about, and closed the deal with me being a very happy customer.

May 16, 2024
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Carol! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent Customer Service

From the moment I walked into the store, the sales associate (Rosie) was very helpful, kind and professional. She was knowledgeable about mattresses and helped me with my choice to purchase a specific one.

May 16, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Adrienne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Unsatisfied! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Sal Curto! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Mike was knowledgeable

Mike was knowledgeable, pleasant and professional. He made my shopping experience quick and easy. Couldn’t be happier. Thx!

April 30, 2024
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Reply from Raymour & Flanigan - Ocean

Hello V. Gainor We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Great experience

Our salesperson Rosemarie was helpful, patient and accommodating.

April 29, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Rosemarie We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Knowledgeable and helpful salesman

Knowledgeable and helpful salesman
Great price
Manager very knowledgeable and helpful

March 27, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Beverly Morey! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Lisa was a great person

Lisa was a great person, she was very helpful

March 21, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Judy Ferraro Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

the friendly salesman...steven smith…

the friendly salesman...steven smith was so helpful and friendly

March 16, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Carolyn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Greeted upon entering the store by…

Greeted upon entering the store by Salesman Steve who remained with me throughout my visit. He was very helpful with my needs of ordering an on-line only couch which was accomplished He also ordered a swatch for me of couch while awaiting the couch which is made to order. Left the store extremely grateful to all as very pleasant atmosphere

March 8, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Carol! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Igor was a fantastic sales person

Igor was a fantastic sales person
Knowledgeable pleasant. Helpful

February 21, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Suzanne Simone Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Brianna was a delight!

Brianna was a delight!! Her knowledge of matresses was on point.
I had researched on line and then came to the store in Ocean, NJ. We found a matress that fit my budget and specifications.
I would recommend Raymour and Flanagan for all your furniture needs!!
Sincerely Charlene Kunish

February 20, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you Charlene for your review! It's great to hear that your sales person, Brianna, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Reasonably priced furnitures

I was surprised to see a store of Raymour and Flanigan in person at Ocean, it’s huge and elegantly expensive looking furniture store. But when I and my wife went inside, we’re surprised that those elegant furnitures are reasonably priced. A sales person named Shelly was a great help to us in making the decision to purchased a reclining sofa. We will return for sure for our next furniture purchase.

February 14, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Lawrence! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Shelley was professional

Shelley was professional, knowledgeable and most helpful. Best of all, she was patient answering all of our questions. Thank you Shelley!!

February 2, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Louise! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The staff from sales to customer…

The staff from sales to customer service. I had a mattress that was covered under warranty. They helped me find a new mattress and adjustable base.

January 20, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Matthew Hale! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new mattress!

Rated 5 out of 5 stars

Totally pleasant experience, great prices too

I came there, needing certain items around the house. Go for two. I purchased two mattresses two Accent chairs and a curio cabinet. Ronnie Cohen made the experience extremely easy. He was very personable, not overbearing, and very pleasant throughout the two day experience.

January 18, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you Drew for your review! It's great to hear that your sales person, Ronnie , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Janice was wonderful

January 9, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Kathleen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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