Raymour & Flanigan - Oxford Valley Reviews 

183
TrustScore 5 out of 5

4.9

9 Cabot Boulevard East, 19047 Langhorne, PA, US


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Rated 4 out of 5 stars

Our salesperson was great. We loved the furniture we picked out BUT my kitchen set has had to be sent back two times now because of damage to the set when it was delivered.

Rated 5 out of 5 stars

The sales people were beyond helpful and very professional. They were well informed on the furniture and what selections were available. This made our shopping experience very enjoyable.

Rated 5 out of 5 stars

Our salesperson, Andy Yannelli was a pleasure to do business with. He was knowledgeable about the products he was showing us and made sure to answer all of our questions. We even got to test out the... See more

Rated 5 out of 5 stars

Dan was knowledgeable, friendly and an experienced mattress sales rep...(although he was also in management!) He was thoughtful and caring and the banter he shared with the multi-tasking finance hub... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 9 Cabot Boulevard East, 19047, Langhorne, PA, United States

  • 2152699615

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

4,005 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect cocktail table and is exactly…

Perfect cocktail table and is exactly as described and pictured online. Delivery was longer than expected since the table was backordered...but we'll worth the wait. Once a delivery date and time was set up, it arrived exactly when expected and the delivery team was excellent

March 17, 2021
Rated 5 out of 5 stars

Great service

Very nice transaction. Delivered on date expected.

March 16, 2021
Raymour & Flanigan - Oxford Valley logo

Reply from Raymour & Flanigan - Oxford Valley

Hi Diane! It's nice to hear you enjoyed your experience shopping at Raymour & Flanigan. Thank you for shopping with us! -MR

Rated 4 out of 5 stars

Great bed but delayed delivery

Im a repeat customer however this time was a little disappointing. My delivery was scheduled for Sunday February 28th. I received confirmation email for delivery and time the night before and the delivery window was 830-1130. At approximately 10:37am I received a call from the store indicating that my delivery would have to be rescheduled because the items hadn’t transferred in time from the warehouse. I was livid because I felt like they should have known this prior to the delivery day. I called the store and was told they couldn’t help me and that I had to wait 4 more days for delivery and they’d have the sale associate call me to try to expedite the delivery date. Never received that call, but more importantly, the joy for my sons big boy room was snatched away in that moment. Anyway it came and was a great bed...they need to just make sure the items are received before sending confirmation emails. let’s hope it doesn’t happen again with my living room sectional .

March 4, 2021
Rated 5 out of 5 stars

Susan is the best

Susan is the best. We will be purchasing a mattress from her. We looked at a bedroom set and considered purchasing it. We found it to be too dark and found a set at Oskar Huber that we loved and purchased that instead. Your bedroom sets are really not very pleasing to the eye and it has been that way for the last few years. I recommend finding a different corporate buyer because whoever purchases them for R & F has really bad taste. Sorry just being honest. However Susan is top notch.

March 3, 2021
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Reply from Raymour & Flanigan - Oxford Valley

Hi Dorothy! We want to thank you for taking the time to write about your experience! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Sofa

As always a great customer experience

March 1, 2021
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Reply from Raymour & Flanigan - Oxford Valley

Hi Stephen! It's great to see you enjoyed your experience. Have a great day! -MR

Rated 5 out of 5 stars

The service was great and my mom and I…

The service was great and my mom and I was very pleased with the item we select.

November 28, 2020
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Reply from Raymour & Flanigan - Oxford Valley

Hello Latasha! It's great to hear you enjoyed your experience. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Nancy was very knowledgeable

Nancy was very knowledgeable, personable and sincere. It was a pleasure working with her

November 26, 2020
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Reply from Raymour & Flanigan - Oxford Valley

Hi Bill! Thank you for leaving us a 5-star review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

The piece of furniture is just what I…

The piece of furniture is just what I thought it would be.

November 25, 2020
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Reply from Raymour & Flanigan - Oxford Valley

Hi Ann! We want to thank you for leaving us a 5-star review! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Amazing quality

We purchased a Canadel Dining room set and love it. Custom made, all wood and Hand crafted in Canada. Amazing quality. Best furniture purchase we ever made. Our salesman Howard Samuels was extremely helpful in navigating us through the special build to order process.

November 22, 2020
Rated 5 out of 5 stars

A helpful experience

Our visit was very relaxed. We were directed by Karl Wells to the exact type of furniture that we were interested in seeing and left to try it out and discuss it on our own, which allowed us a chance to think for ourselves without any sales pressure. After a period of time he joined us to answer our questions and helped us arrange our purchase. He also provided us with a list of organizations with contact information where we might donate the furniture we are replacing. He was very helpful and there was no pressure on us to complete the purchase. We were very satisfied with our experience there

October 13, 2020
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Reply from Raymour & Flanigan - Oxford Valley

Hi Harvey! Thanks so much for taking the time to leave us such a helpful review about your shopping experience! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Sales manager Gregg was extremely…

Sales manager Gregg was extremely helpful in getting my situation resolved which has been on going since July.
Will not go to any other Raymour. The Oxford Valley store by far has the best customer service.

October 13, 2020
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Reply from Raymour & Flanigan - Oxford Valley

Hello Brooke! Thank you for taking the time to tell us about your experience with Raymour & Flanigan! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Sandra at Raymour in Langhorne, Pa

This is simple, Sandra at the Raymour and Flanigan in Langhorne is the best on suggesting the right furniture for your needs. Sandra makes the process easy and quick!

October 1, 2020
Unprompted review
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Reply from Raymour & Flanigan - Oxford Valley

Hi Nan! We are glad to hear you enjoyed your experience at Raymour & Flanigan. We hope to see you again soon! -MR

Rated 5 out of 5 stars

We had a good experience

We had a good experience. The sales lady understood what we wanted and took time to show us our options. We have never been disappointed in shopping at Ramour & Flanagan.

September 6, 2020
Unprompted review
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Reply from Raymour & Flanigan - Oxford Valley

Hello William! Thanks for your 5-star review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Great furniture wouldn’t shop anywhere else

The first time shopping there we bought a reclining chair and we absolutely loved it and noticed how nice the furniture was plus our salesman Howard Samuels was wonderful. This purchase was for a sectional and dining table and we knew that we didn’t want to go anywhere else to look and wanted to buy it with our original salesman Howard Samuels and that exactly what we did.

August 10, 2020
Unprompted review
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Reply from Raymour & Flanigan - Oxford Valley

Hello John! Thanks for taking the time to tell us about your experience! We hope to see you again soon! -MR

Rated 5 out of 5 stars

My sales representative was very…

My sales representative was very friendly and made the process very easy. The health precautions the store took related to COVID made me feel safe.

July 7, 2020
Unprompted review
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Reply from Raymour & Flanigan - Oxford Valley

Hi Brenda! We are happy to hear your visit to our store was pleasant. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Very helpful and no pressure.

June 28, 2020
Unprompted review
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Reply from Raymour & Flanigan - Oxford Valley

Hello Lynda! We are happy to hear your experience was great! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Great customer service

Great customer service. Answered all questions

June 23, 2020
Unprompted review
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Reply from Raymour & Flanigan - Oxford Valley

Hello Erin! It's nice to see you had a positive experience! We appreciate you shopping with us! -MR

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