I have been using Raymour and Flanigan for all my furniture needs for the past 20 yrs. I like that they have up to date furniture snd also very good quality furniture. My sales person has been John... See more
Company replied
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See what reviewers are saying
Our consultant, Enan Loyal, made our shopping experience wonderful. He listened to our needs, showed us all our choices, explained the differences in the products, and gave us plenty of time to make o... See more
Company replied
The sales representative was rude and condescending. I could not wait to get out of the store. I ended up coming home and ordering what I wanted online. I have purchase furniture before from your comp... See more
I worked with Josephine Tarabocchia at the Paramus, NJ location on Rte. 17. I was looking for a very specific piece of furniture. She spent a lot of time asking me the right questions and walking ar... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
200 Route 17, 7652, Paramus, NJ, United States
- 2016499941
4.5
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was fantastic
My experience was fantastic. Edwin Medina was very helpful in helping us to select the best mattress and sofa for my daughter and son in law. He was patient and knowledgeable. I really felt relaxed and comfortable while shopping. I plan to return to buy a mattress for my wife. Thank you Edwin. Gracias.
April 27, 2024
Unprompted review
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Nelson! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our salesman was patient and…
Our salesman was patient and informative the the whole buying experience
April 20, 2024
Reply from Raymour & Flanigan - Paramus
Hello Chester Lehmann! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Always excellent quality and service
Always excellent quality and service - received next day delivery without paying extra - thank you!!
April 13, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much, Sebyl, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Paramus
Thank you, Adele, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Paramus
Hello Shah Apeksha! Thank you for your feedback. We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!
Great shopping experience
Always a pleasure shopping with Ingrid at Raymour & Flanigan! She is very caring and always finds a good deal for us. We just completed buying all new furniture for our new apartment.
March 30, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, David! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Micheal took the time to show me all…
Micheal took the time to show me all the sofa sleepers. He was kind and professional, he shows me how the sleepers worked and gave me delivery times. He made my experience very pleasant.
March 24, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Josephine! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent customer service
We have been buying furniture from Raymour and Flannigan for the past 15 years. Rich Alvarez has always been our go-to specialist. From the first time we met him, he has always been courteous and knowledgeable, and his expert advice in selecting the right furniture is priceless. I would recommend anyone who needs any furniture or bedding to see Rich you will not disappointed
March 22, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Joe! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great customer service
Great customer service. Love that there are so many options for the couches. We were able to create the perfect fit for our space.
March 17, 2024
Reply from Raymour & Flanigan - Paramus
Hello Lisa Benoit! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
If you want to put your money in the…
If you want to put your money in the garbage come to this store Raymour and Flanigan. If you want to hurt your back and do surgery after six months if you buy a Sofa or matteress from this store and you will automatically get back pain and soon you will have disc in your back worst furniture I see in my life after six months you can’t use the sofa because it sinks down and ready for the garbage truck
March 14, 2024
Unprompted review
Reply from Raymour & Flanigan - Paramus
Hello RADWAN ALSAKHEN. We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!
My experience with Mike was great
My experience with Mike was great. He made everything so easy. Thank you
March 12, 2024
Reply from Raymour & Flanigan - Paramus
Hello Yesenia Diaz! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
stressful experience turned good
was not happy with furniture that i chose . after reviewing my complaint ,Marina at the paramus nj arranged a reselection. hopefully this will be in gr8 condition. thank you Marina
March 5, 2024
Adrian at your Paramus store was…
Adrian at your Paramus store was wonderful!!! Very helpful and knowledgeable!
February 25, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Doris! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
sales man knew what he was talking…
sales man knew what he was talking about.
took time to help us
February 29, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Leslie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Irina Gerardino was excellent!
Irina Gerardino was extremely knowledgeable and helpful. She was very patient, polite, and professional. The entire staff was friendly and made me feel very comfortable while I was shopping.
February 25, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Albert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Absolutely nothing went wrong
Absolutely nothing went wrong. Adrian, your representative had excellent professional and personal skills and his knowledge of the store inventory helped me find the perfect - make that PERFECT - piece of furniture for my home. I look forward to the opportunity to work with him again in the very near future. He is truly an asset to your company.
February 17, 2024
Reply from Raymour & Flanigan - Paramus
Thank you so much for your review, Doris! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Pat was beyond helpful
Pat was beyond helpful. Very knowledgeable and not pushy. I will definitely recommend her to friends.
February 18, 2024
Reply from Raymour & Flanigan - Paramus
Hello Katherine Jarzembowski! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
I spend a lot of time in your store and…
I spend a lot of time in your store and online has well.
The store staff were very attentive and helful.
February 10, 2024
Salesman Roger was great
Salesman Roger was great, knew what I wanted and showed me everything had in that brand.
February 11, 2024
Reply from Raymour & Flanigan - Paramus
Hello Catherine Herrera! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!
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