Raymour & Flanigan - Patchogue Reviews 188

TrustScore 5 out of 5

4.9

95 Sunrise Highway, 11772 Patchogue, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

I just had a hip replacement and was in need of assistance with sitting and standing. My wife went to the Patchogue location and the woman in the department couldn't have been nicer. She went over t... See more

Rated 5 out of 5 stars

The salesperson was extremely knowledgeable about the furniture. He applied no pressure at all. When I expressed an interest in less expensive choices he was very helpful. Showed us exactly what we... See more

Company replied

Rated 2 out of 5 stars

the salesman was wonderful. very helpful . Things went awful when we went to back desk to pay and the women who varifyed my delivery date was so rude and had no calendar infront of her and was unable... See more

Company replied

Rated 5 out of 5 stars

I first met Tom Lane a few weeks ago. He showed my son and I bedroom sets for myself. I was interested in a few and he gave me prices . I did go and look to compare at other places, but ultimately cam... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 95 Sunrise Highway, 11772, Patchogue, NY, United States

  • 6315768200

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Replied to 10% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So Customer service still does exist!

The sales person Reinhard Newe was fantastic and went above and beyond . It was the best customer service experience I have had in a very long time. Everyone in the store was very polite and helpful.
Thank you that is a rare thing to encounter these days. I will definitely be back to purchase more furniture soon.

March 21, 2023
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Reply from Raymour & Flanigan - Patchogue

Hi JD,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Darrue Dent

Darrue Dent, Raymour & Flanigan Consultant, Patchogue, NY, is exactly what your company is doing right. The time and care he took to listen to our needs was above and beyond. There are very few who place value in the need to work more towards building repeating customer. Ask for Darrue Dent and experience not only great sales but how a valued customer is supposed to be treated.

March 12, 2023
Rated 5 out of 5 stars

Salesperson was great

Salesperson was great. Helped us find what we wanted

January 30, 2023
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Reply from Raymour & Flanigan - Patchogue

Thank you C Hunter for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Happy with my experience at Patchogue

I first met Tom Lane a few weeks ago. He showed my son and I bedroom sets for myself. I was interested in a few and he gave me prices . I did go and look to compare at other places, but ultimately came back to him because I felt Tom was helpful and honest. Everyone was very friendly and helpful. I’ve previously bought my dining and living room from Raymour and Flanigan and know their furniture is good quality. I was happy with my experience at the Patchogue store.

January 14, 2023
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Reply from Raymour & Flanigan - Patchogue

Thank you for taking the time to leave us a review. We're thrilled to hear that your salesman was able to provide you with helpful and honest service, and that you found our staff to be friendly and accommodating. We're glad you chose us for your bedroom furniture needs and we look forward to serving you again in the future. Thank you for choosing Raymour and Flanigan! -Jeff V.

Rated 5 out of 5 stars

Extremely pleased

The salesperson was extremely knowledgeable about the furniture. He applied no pressure at all. When I expressed an interest in less expensive choices he was very helpful. Showed us exactly what we were looking for at a great price. I have always been pleased with R&f. They really are very easy to deal with and their delivery process is a breeze.

January 11, 2023
Unprompted review
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Reply from Raymour & Flanigan - Patchogue

Thank you for your excellent review Dennis Ryan. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Another great visit to R&F

Another great visit to R&F. Mary, who assisted us on this visit, was courteous, knowledgeable and patient. When it was time to pay, the experience was seamless. I appreciate that we never have to spend too much time to find a beautiful piece of furniture and pay, but we never feel rushed.

December 31, 2022
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Reply from Raymour & Flanigan - Patchogue

Thank you Maria Sclafani for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Highly Recommend

Hello! Great experience! Friendly and professional, highly recommend! Love our new mirror!

December 21, 2022
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Reply from Raymour & Flanigan - Patchogue

Thank you Jeanne Drago for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

No pressure from the sales team

No pressure from the sales team. Easy ordering. Once we decided on furniture the purchase process took 15 minutes.

December 2, 2022
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Reply from Raymour & Flanigan - Patchogue

Thank you Jenniefor your 5 star rating! We're happy to hear our sales team was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I have been a customer since moving to…Suffolk County

I have been a customer since moving to Suffolk County in 2012. Raymour & Flanigan is my "go to" because of the quality, service, and my "personal salesperson" of 10+ years, Alan Rosenfield, who works with me every step of the way to make sure my shopping experiences at Raymour & Flanigan are stress-free!

November 20, 2022
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Reply from Raymour & Flanigan - Patchogue

Thank you Clorinda Bonaccorso for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Had a great experience with Tom very…

Had a great experience with Tom very helpful and patient.

October 16, 2022
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Reply from Raymour & Flanigan - Patchogue

Thank you for taking the time to leave a review, Debra! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The sales team was great

The sales team was great, they let me shop and was available for questions when i was ready

October 10, 2022
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Reply from Raymour & Flanigan - Patchogue

Thank you for taking the time to leave a review, Howard! We're happy to hear that your sales team was great and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

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