Company was new. Sales person was informative.I never give a perfect score as we all can improve in some way. New store so everything was neat and clean. The employees had a lot going on as it was a... See more
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Tim was very interested in helping us as soon as we walked in. He introduced himself then let us browse. He wasn’t the hovering sales reps we have all experienced before. Great to shop at Raymour & F... See more
Great experience at your new Pittsfield location. Tom Saunders helped us find the perfect king size mattress for us. He had all information and incite on all the different setups and guided through li... See more
Took more than 20 minutes to be acknowledged
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
Merrill Road 665, 01201, Pittsfield, Massachusetts, United States
- 413-629-1515
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
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Our salesman Tom was awesome!
found what we wanted right away n the…
found what we wanted right away n the salesman was great
Salesman was professional.
Salesman was not pushy. Showed me the mattresses in my budget and sleep issues. Then gave me time to decide.
Excellent service great prices and…
Excellent service great prices and awesome staff! Every one each time was wonderful. Thank you!
The salesman was a great guide to us
The salesman was a great guide to us, provided helpful information without being overly pushy.
Scotty
Scotty, the sales person made sure I understood tags for sale items, he showed me where to look for what my needs where, answered ALL my questions and helped whenever possible.
Tom Saunders was terrific in showing us…
Tom Saunders was terrific in showing us the dresser we were interested in and answering all our questions. A very easy purchase. Thank you!
Excellent service
Our salesperson greeted us upon arrival, showed us the type of mattress we were looking for and answered all our questions about the benefit of the hybrid mattress and how it differs from our current variety. We purchased one based on his recommendations and are awaiting delivery.
Great staff
Ray was very helpful.
Salesperson was informative and…
Salesperson was informative and answered all questions. It was a pleasant experience.
Excellent
Your salesperson, Rachel was terrific. She made the customer feel welcome and showed various items to be considered that the customer was looking for. Good job!
A happy experience.
Both gentlemen were very nice and helpful. I appreciated them being down to earth and funny. I had time to look around to see your merchandise, then made my decisions. A happy experience.
Sale & service
Rachel, our sales person, was personable, helpful and extremely knowledgeable showing us the options availablec with the features we were looking for and set up a prompt and convenient delivery for our purchase. We were happy with everything!
Staff was very helpful and…
Staff was very helpful and courteous.....went out of their way to make sure that my wife and I were shown every possible option available. Made us feel welcome indeed. Thank You!!!!
I love your selection of furniture
I love your selection of furniture. I went to your store because I saw that they had the mattress that I wanted at your store, which pleased me. The salesperson was very friendly and knowledgeable about the product. Next day delivery was amazing. The men that delivered the mattress were very friendly and did the job with smiles and in a very nice and respectable way.
I will be buying new living room furniture in the future and will definitely be getting it at your store.
I should also say that we had a little problem with a piece that was delivered and it was taken care of with such ease that it seemed like no problem at all.
Thank You All!
Great experience at your new Pittsfield…
Great experience at your new Pittsfield location. Tom Saunders helped us find the perfect king size mattress for us. He had all information and incite on all the different setups and guided through like we were family.
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