Raymour & Flanigan - Pittsfield Reviews 26

TrustScore 4.5 out of 5

4.6

Merrill Road 665, 01201 Pittsfield, Massachusetts, US


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See what reviewers are saying

Rated 4 out of 5 stars

Company was new. Sales person was informative.I never give a perfect score as we all can improve in some way. New store so everything was neat and clean. The employees had a lot going on as it was a... See more

Rated 5 out of 5 stars

Tim was very interested in helping us as soon as we walked in. He introduced himself then let us browse. He wasn’t the hovering sales reps we have all experienced before. Great to shop at Raymour & F... See more

Rated 5 out of 5 stars

Great experience at your new Pittsfield location. Tom Saunders helped us find the perfect king size mattress for us. He had all information and incite on all the different setups and guided through li... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Merrill Road 665, 01201, Pittsfield, Massachusetts, United States

  • 413-629-1515

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Scotty

Scotty, the sales person made sure I understood tags for sale items, he showed me where to look for what my needs where, answered ALL my questions and helped whenever possible.

May 23, 2025
Rated 5 out of 5 stars

Excellent service

Our salesperson greeted us upon arrival, showed us the type of mattress we were looking for and answered all our questions about the benefit of the hybrid mattress and how it differs from our current variety. We purchased one based on his recommendations and are awaiting delivery.

May 11, 2025
Rated 5 out of 5 stars

Excellent

Your salesperson, Rachel was terrific. She made the customer feel welcome and showed various items to be considered that the customer was looking for. Good job!

August 10, 2024
Rated 5 out of 5 stars

A happy experience.

Both gentlemen were very nice and helpful. I appreciated them being down to earth and funny. I had time to look around to see your merchandise, then made my decisions. A happy experience.

July 24, 2024
Rated 5 out of 5 stars

Sale & service

Rachel, our sales person, was personable, helpful and extremely knowledgeable showing us the options availablec with the features we were looking for and set up a prompt and convenient delivery for our purchase. We were happy with everything!

June 29, 2024
Rated 5 out of 5 stars

I love your selection of furniture

I love your selection of furniture. I went to your store because I saw that they had the mattress that I wanted at your store, which pleased me. The salesperson was very friendly and knowledgeable about the product. Next day delivery was amazing. The men that delivered the mattress were very friendly and did the job with smiles and in a very nice and respectable way.
I will be buying new living room furniture in the future and will definitely be getting it at your store.
I should also say that we had a little problem with a piece that was delivered and it was taken care of with such ease that it seemed like no problem at all.
Thank You All!

June 23, 2024

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