Raymour & Flanigan - Quakertown Reviews 

208
TrustScore 4.5 out of 5

4.7

110 Southwest End Boulevard, 18951 Quakertown, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The salesman was very helpful and personable. I found just the leather recliner that I liked and he was thorough answering my questions. I was not expecting to purchase the queen box spring that he sh... See more

Rated 5 out of 5 stars

We were referred to "Chip" were told that he would be a great help to us. We found Chip personable and very willing to take the time to assist us in purchasing a mattress. We had several specific... See more

Company replied

Rated 5 out of 5 stars

Mgr dale and associate graham helpful in locating my misplaced key fob and wallet. After deciding on a mattress from the ones Graham showed me, I thought I mistakenly left above items at home and was... See more

Rated 5 out of 5 stars

As loyal and regular Raymour & Flanigan customer, we once again had the pleasure of working with Wendy, and as always, our experience was excellent. Wendy takes the time to truly listen and unders... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 110 Southwest End Boulevard, 18951, Quakertown, PA, United States

  • 2155290192

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(208)

4,377 reviews in the last 12 months

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Rated 5 out of 5 stars

We did not know the exact opening time

We did not know the exact opening time. We happened to arrive at the store about 15 minutes early. A man came out of the store and said it was okay for us to enter. That was very nice. Otherwise we would have waited in our truck.
The sales person was not pushy and listened to what we wanted. She did not push any other things on us.

July 20, 2024
Raymour & Flanigan - Quakertown logo

Reply from Raymour & Flanigan - Quakertown

Hi Dennis,

Thank you for sharing your experience with us! We're delighted to hear that our team was able to accommodate you before opening hours and that you felt comfortable with our sales approach. It's great to know that our salesperson listened to your needs without being pushy. We appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jamie was great!

July 19, 2024
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Reply from Raymour & Flanigan - Quakertown

Dear Francesca,

Thank you so much for your wonderful review! We're thrilled to hear that Jamie provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

The customer service agent at the store…

The customer service agent at the store provided excellent assistance to me. She contacted the various people needed to sign off on my exchange and expedited the entire transaction.

July 16, 2024
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Reply from Raymour & Flanigan - Quakertown

Hi Niel,

Thank you so much for your wonderful review! We're thrilled to hear that our customer service agent was able to assist you efficiently and make your exchange process smooth. We strive to provide excellent service to all our customers, and it's great to know we hit the mark with you. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Quakertown

Thank you so much for your review, Richard! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Service!

Great service! The salesman tolerated my indecision with great patience and did not "trail" me around while I made my decisions. He let me walk around until I had chosen what I wanted and then assisted me with my purchases. Great service!

June 29, 2024
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Reply from Raymour & Flanigan - Quakertown

Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent Experience

Cathy was so helpful and friendly! I highly recommend working with her if you need new furniture.

June 24, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Susan We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 1 out of 5 stars

5 Month old sectional- junk!

I purchased a sectional for almost $4,000. I was delivered in January, the pillows are losing shape & the fabric is pilling all over. I called to file a claim, the rep came out today and said it's not covered. I should unzip the pillows and reshape the pillows & buy a shaver on Amazon to shave my couch. It's only been 5 months! UNBELIEVABLE! I've purchased couches at Unclaimed Freight that were better quality than their furniture! Absolutely terrible. Scam artists!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Jaime was patient and knowledgeable

Jaime was patient and knowledgeable, guiding us through the store to see pieces that might work for us. She son exa time going online to look at additional bookcases not on the floor. Thank you for you distance!

June 2, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Jeanne C! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Very knowledgeable sales person made…

Very knowledgeable sales person made the experience great

June 2, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Robert Yeager! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The mattress exchange!

The mattress that I bought in February just wasn't comfortable after almost 3 months. I called and was given an appointment with a manager the next day. He was understanding and very helpful in finding a better fit for me. I love that I was able to exchange it without any issues. The process was easy, and the staff was so helpful.

May 4, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Elizabeth Bechtel Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Sales person was extremely helpful and…

Sales person was extremely helpful and knowledgable throughout entire process. Would work with again without hesitation

May 6, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Cheryl Mertz-Barger! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

My contact met me the second time I was…

My contact met me the second time I was there. She was very helpful and we made a purchase.

April 29, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Ken Clemens We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

The entire staff at quakertown store…

The entire staff at quakertown store are extremely friendly. They ask if you need assistance direct you where you are looking. No body there pushes you to try to make a sale. I have been shopping this story for some 30 years. I have no desire to go else where for furniture. From the store manager to the sales staff and the girls behind the counter are all super people.

April 29, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Francis Camp We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Very simply and pleasurable buying…

Very simply and pleasurable buying experience from a very knowledgable sales person.

April 28, 2024
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Reply from Raymour & Flanigan - Quakertown

Thank you so much for your review, Bruce! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Stop following the customers!!!!!!

Once we found Our sales person Kathy Deroner our experience was wonderful. Prior to that 2 salespeople followed our every move throughout the store as if we were burglars!!! THAT almost made is walk out until we realized Kathy was working that day.

April 27, 2024
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Reply from Raymour & Flanigan - Quakertown

Thank you so much for your review, Maria! We are very sorry for the inital poor experience but it's great to hear that Kathy did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Jamie was great with me!!

Jamie was great with me!!

April 23, 2024
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Reply from Raymour & Flanigan - Quakertown

Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Brittany G was excellent

Brittany G. was excellent!! Very helpful and not pushing for a sale. She went above and beyond to answer our questions and give us accurate information.

April 12, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello NC! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Raymour and Flanigan Experience,

Being greeted upon entering the store and offering friendly service is what I experience when I go to Raymour and Flanigan. Employees are knowledgeable and the showroom is set up beautifully! I have never been disappointed.

April 6, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Valerie Jones! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Grace was the most helpful and patient…

Grace was the most helpful and patient salesperson we have ever had the pleasure to work with! Thank you Grace we can’t wait to see our new bedroom set and tempurpedic bed!

March 10, 2024
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Reply from Raymour & Flanigan - Quakertown

Thank you so much, Rhonda, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

First online purchase instead of in…

First online purchase instead of in store. Way less hassle. Representative helped us out and provided information as we asked questions about the product of interest.

March 12, 2024
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Reply from Raymour & Flanigan - Quakertown

Hello Ryan Dumont! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

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