Raymour & Flanigan Reviews 

My sales rep Linda was exceptional, explaining of the options during my visit. It was a smooth transaction and quite enjoyable 😉

Emily was professional and knowledgable. She allowed us to look around, but was available for questions. Our delivery was great.

Kelly, as always, was excellent. She’s very knowledgeable and helpful, as well as personable and patient. We very much appreciated Kelly giving us the space to explore, try out, and examine the furniture without hovering nearby.

From the moment we walked in R & F outlet Exton, Jon Marcus greeted us with his great smile and and outgoing personality. He showed us the dining set we came to see and then showed us a selection of bed frames and mattresses that we will potentially need to purchase. After the purchase, we chatted and found out that we had a lot in common!
I have shopped many times in the past at R & F and have always been pleased and satisfied with the staff and the merchandise. This experience continues my interest in again purchasing anything I may need in the future.
thanks. Diana Regan

The person on chat gave great advice. When I called Egg Harbor store the person who answered was very nice and gave me the answer immediately.

The experience was ok, but not great. Wasn’t given many options and didn’t feel like there was a keen interest in helping me find what I needed. The person at the payment counter was not very friendly or helpful.

Advertising misleading. Prices high for so called outlet. Discounts minimal. 140$ delivery fee ridiculous. Advertise 3 day delivery but did not follow through. The couch I pick just happens to be the one that is out of stock. Shabrena was very nice and very patient with us.

Our salesperson Nadel was very helpful and friendly, helping us to look for a sectional for our sunroom. He provided all the information we need. We are very happy with the service.

Sunny helped me Saturday 7/11/26 when I entered the store and he showed me Three Chest styles. I told Sunny I will return tomorrow to purchase 7/12/26 and I purchased my new Chest from Raymour & Flanigan. Sunny is a polite Sales Consultant. I’m very pleased and will return to purchase a Mattress the end of the year..December 2026 😃

Everyone was very helpful & pleasant,
There was no pressure & answered all our questions.

Will, was super friendly and knowledgeable which made the whole process easy and fun. Just gave it to you straight. I would recommend him and Raymore and Flanagan to anyone of my friends or family who is looking for Furniture. Thank you, Tom Strenta.

Jay was very patient and helpful picking out furniture sets. He really knows the products and was outstanding.

Garbage Delivery, Refused to Accept Playing Around Refund (fake pending and etc.)

Since they tried to deliver my new bed looking all second hand and without factory wrapping bare on the truck with a rag full of holes and dirt germs and Im sure pests too, and I denied accepting it, and it went back in the truck while I walked away back home..

They keep saying this:

The refund is made (on the way)
The refund wont be on the way till the sales person is here and he's out for days
This "repeated"
Then again it was sent and approved and paid (confirmation through email with payment image to prove)
The refund pended
But nothing send
Then pending amount no longer pending
So no refund
No explanation on the phone
Then a call it was still refunding
We will have to see
I am doing this with claims now thats a good idea should you have the same trouble with them
It's a shame I cant post the photos but I can post them on googlemaps.

Couch is perfect, just wasn't given an accurate timeline as to it's arrival. Scheduled delivery for two weeks, it took 5. I was able to wait, but would have appreciated a heads up with a clear schedule so I could plan. Delivery was great.

Doug and his staff were courteous and professional. He explained in detail the materials and quality of the upscale power leather sofa and power left/right side recliner functions. Doug is truly a valuable asset to the Raymour & Flanigan company.

My sales associate helped me find the perfect bed and dresser.