We went to your store at Dickson city to look at a couch and recliner, but we ended up buying another one due to the nice selection. when we were ready to buy, TerryMoore was very helpful, answering... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Many problem with the order including a ripped mattress… reply I got from them… Your situation is now considered an escalated situation. At this point all communications have to go through a member... See more
Company replied
Great, no pressure to buy, experience at the Raymour & Flanigan Outlet in Dickson City, PA. Zaire ensured we were able to pick up our items from the closest warehouse near our home since we were on... See more
Company replied
We had a great experience! We told them what our budget was, and they helped us find the perfect items for our home while staying within that budget and never trying to get us to go any higher on pric... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
955 Viewmont Dr, 18519, Dickson City, PA, United States
- 5709554160
4.7
Excellent
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not visit a store this time
I did not visit a store this time. I was helped by online messaging.
January 14, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Debbie Hall for your review. We're glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.
Mark Cheesman was polite and extremely…
Mark Cheesman was polite and extremely helpful. We measured and measured again , he was very patient. We are looking forward to our purchase to be delivered!
January 8, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you so much for taking the time to leave us such a great review! Our team takes great pride in providing a fantastic shopping experience for our customers and we're thrilled to hear that your salesman was able to assist you so well. We hope you love your purchase and please don't hesitate to reach out if you need anything else! -Jeff V.
Tina made my experience fantastic
Tina made my experience fantastic! She was pleasant and kind the moment I walked in! With so many things to choose from she will help you find what your looking for! It’s such a big beautiful outlet store with lots to choose from! So go check it out and ask for Tina you won’t regret it!!!
January 8, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Melissa L for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Great customer service!
January 5, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Susan for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Very friendly and helpful
Very friendly and helpful. Very knowledgeable and tried very hard to please, but not pushy.
January 4, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your review Carol Dorobis We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
No high pressure salesperson
No high pressure salesperson.
Very knowledgeable about all the items in the store, .referred us where to discard old furniture.
Very pleased with furniture we got and there were no issues when delivered.
On time delivery also. Everything went great.
January 2, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Thomas Styer for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
I got exactly want I wanted in just one visit!
Mark Cheeseman was super helpful and patient. He was really knowledgeable about what was on the display floor and tried to help me find the most affordable options
January 3, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Jessica Lundin for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Patience with my husband
January 3, 2023
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for taking the time to leave a review, Judy! We're happy to hear that our team was patient!! Enjoy your new furniture. -Jeff V.
Mark was great
Mark was great! He went above and beyond when explaining the different mattresses and comparing them to each other. Will definitely be back to buy through him again.
December 31, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Hi Jordan,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.
Salesperson who was super good
Salesperson who was super good. Walked me through stick and answered my many questions.
December 30, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your review Khal We are happy to hear that your sales person was so helpful!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for taking the time to leave a review, Gino! We're happy to hear that your sales associate was helpful!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your review Linda Beagell We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.
The staff and merchandise.
December 29, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Hi Kevin. Thank you for leaving this 4-star rating! We’re glad you enjoyed shopping for new furniture. -Jeff V.
This rating is for the manager Gene at…
This rating is for the manager Gene at the Outlet store in Scranton. He was very nice and patient with me while I was trying to find the perfect new sectional. He met with me a second time so my husband could also see the furniture. He is a fantastic person to have on your team!!
December 29, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Lauren Mcguire for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Kevin Kenneyfor your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again. -Jeff V.
Very Positive Experience
Tina, the sales rep, was friendly, efficient, knowledgeable, honest, and relatable. The whole experience has been very positive.
December 27, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Scott Thomas for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Great experience
I was looking for a couch for my new home and I found just that!! The customer service was great and the products in the store were beautiful and reasonably priced! I can’t wait to have my couch and ottoman in my living room!!
December 27, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Emily Temple for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for taking the time to leave a review, Denise! We're happy to hear that your sales associate was helpful and professional!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your review Christine Learn We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
The sales representative was very…
The sales representative was very helpful and polite and was also interested in helping with my mattress sag that was purchased in 2017!
December 26, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for taking the time to leave a review, Lizabeth! We're happy to hear that your sales associate was helpful and polite!! Enjoy your new mattress. -Jeff V.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.