We went to your store at Dickson city to look at a couch and recliner, but we ended up buying another one due to the nice selection. when we were ready to buy, TerryMoore was very helpful, answering... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Many problem with the order including a ripped mattress… reply I got from them… Your situation is now considered an escalated situation. At this point all communications have to go through a member... See more
Company replied
Great, no pressure to buy, experience at the Raymour & Flanigan Outlet in Dickson City, PA. Zaire ensured we were able to pick up our items from the closest warehouse near our home since we were on... See more
Company replied
We had a great experience! We told them what our budget was, and they helped us find the perfect items for our home while staying within that budget and never trying to get us to go any higher on pric... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
955 Viewmont Dr, 18519, Dickson City, PA, United States
- 5709554160
4.7
Excellent
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
End table
Edison explained the tags and what we could buy separately and answered our questions. He gave us space to browse and then was available when we were ready and answered our questions. Very positive experience ☺️
November 25, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for taking the time to leave a review, Pauline! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
Attentive and thorough
Erica Sowers was attentive and thorough. She found us what we were looking for immediately and facilitated the purchase and delivery.
November 26, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your excellent review David Peppi. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.
Personalities were calming and…
Personalities were calming and pleasant. Very knowledgeable sales person and office staff.
November 24, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Anthony Nese for your review. We're happy to hear that you received outstanding service and you felt comfortable around our team! We look forward to seeing you again. -Jeff V.
Nice selection and friendly staff.
November 22, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Rosefor your review. We're happy to hear you enjoyed our service and selection!! We hope to see you again. -Jeff V.
No everything was good
November 22, 2022
Reply from Raymour & Flanigan - Scranton Outlet
HI Ankit! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! -Jeff V.
The salesman was very polite
The salesman was very polite, educational and informative
November 20, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your review, Debbie! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Francisco was not pushy and was very…
Francisco was not pushy and was very quick checking inventory and checking me out Well done
November 19, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Beverlyfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Kudos to Mark The salesperson that took care us!
The salesperson that took care of us was great, his name was Mark Cheeseman. He was very knowledgeable and kind! He also worked the numbers that would best suit us and what we were looking for Dollar Wise. So grateful! I know my grandson will be thrilled with what we're getting him!
November 19, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Sharon Turnbaugh for your review. We're happy to hear that you received outstanding service! We hope your grandson is enjoying his furniture. -Jeff V.
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Joe Merli for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
Great Experience!
Sales staff and management were very helpful and knowledgeable when helping us decide what sofa/loveseat collection was best for us. Store has a nice layout with many options to choose from.
November 18, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you J. Gibbons for your kind words. It's great to hear our sales team was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
Franco was very kind and really…
Franco was very kind and really informative. He did not hover around us or pressure us in any way. He also was very quick to answer all of our questions. We will be repeat customers and always ask for Franco!
November 17, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for taking the time to leave a review, James! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
Good service
November 15, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Pedro Betancourt for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.
Stellar consumer experience
We found a large selection of product options available, sales associates were personable and friendly, prices were reasonable and furniture delivery was expeditious. An overall stellar consumer experience.
November 10, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Cecil Buchanan for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Good experience
Salesperson was really nice and not pushy at all. Had a good selection of inventory.
November 13, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Shawnafor your 5 star rating! We're happy to hear your sales person was really nice and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Communication was excellent with everyone we worked with
Good Price, Good quality, and good service
November 12, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Nick and Sandy N.for your review. We're happy you enjoyed our service, selection, and prices!! We hope to see you again. -Jeff V.
Awesome people
Great selection. The people are friendly and courteous. No pressure. Very welcoming.
November 12, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Cindy Patrissofor your review. We're happy you enjoyed our service and selection!! We hope to see you again. -Jeff V.
Ease of purchase!
November 12, 2022
Reply from Raymour & Flanigan - Scranton Outlet
HI Amy! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! -Jeff V.
Painless
Our sale person was nice, informative, not pushy. Financing made it quick and easy and I'll have a new living room in a couple of days.
November 12, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Robert for your kind words. We're happy to hear that your sales person was great to work with and you're financing went smoothly!! Enjoy your new furniture! -Jeff V.
Great experience!
I visited recently looking for a deal on a queen mattress and frame. Gene helped me tremendously and got me a great deal on a quality product. He showed me several different options and was patient in letting me make a decision. Inhad the product delivered and set up the mxt day with ease. Would absolutely recommend and give repeat business.
November 10, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you Matthew Berlew for your kind words. It's great to hear your sales person was so helpful with your furniture selection and you got a great deal too!! We look forward to seeing you soon. -Jeff V.
Unexpected Welcome
Greeted at door by store manager. He most most helpful and knowledgeable. Answered all my questions and showed me various items with explanations to make my choice a successful one. He was courteous polite and friendly. Never felt pressured.
November 9, 2022
Reply from Raymour & Flanigan - Scranton Outlet
Thank you for your review Sandra Sills We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.